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Custom Orthotic Design Group

5.0 (1 review)
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8 years ago

Linda was amazing and fitted me for a great pair of orthotics. Would definitely recommend!

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Linda L.

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EC Orthotics

EC Orthotics

2.5(8 reviews)
30.5 km•Downtown Core

Conveniently located in the PATH, this clinic at the south-east corner of Yonge and Queen has got…read moremy feet doing the happy-dance. (4.5 stars.) Lost in my efforts to select a foot clinic amongst a sea of uninspiring websites, EC Orthotics was a beacon of hope: clean, organized pages; detailed and useful information on services and products offered; and a simple form to request reservations online - I was hooked. These days, a good website is just as important (if not more) than a good storefront. Further, while many other orthotics providers are bundled into larger clinics with chiropractors, physios and masseurs, I was pleased to find a downtown clinic specializing in podiatry alone. Eddie Chan is a young, licensed chiropodist, and is well-versed not only in all-things-feet, but also employee benefits. While this surprised me at first, I appreciate that he realizes the import of employee benefits to his business, and it rounds out his knowledge of podiatry nicely. As the clinic is a bit small, I recommend making an appointment; doing so assures you won't be cramped for space or time. Upon my first assessment, I was impressed when Eddie identified the manufacturer of my previous orthotics by appearance alone. When I asked how he knew, his response was, "poor craftsmanship," as he pointed out the flaws. Point: Eddie. No foam casting boxes here, Mr. Chan utilizes a 3D laser foot scanner to map your paws, which supports his goal of getting your foot into as neutral a position as possible. My previous orthotics provider subscribed to the theory of "bigger is better", so Eddie's more natural approach is a welcome change. After about a week my orthotics were ready for pick-up, and they are indeed top-drawer. Finally, they will help you choose the right style of orthotics to fit your shoe needs; my spousal unit wears a lot of ballet-flats, and this was taken into account. I'm docking half a star because I think EC's selection of prescribed footwear could be improved. While other clinics may offer Birks or Ecco, the catalogue here is limited and should be expanded. Happily though, I was given the opportunity to go full bore on a catalogue of Asics runners; no doubt my squash game will improve (slightly. I hope.) So run, don't walk...well, unless you have foot problems...to EC Orthotics!

I have been to this clinic and ordered multiples shoes, stocking and soles for myself and my…read morefamily. This clinic would be much better if they had a different receptionist. Mary is very difficult to deal with. She has no concept of customer service and problem solving. If you get shoes/soles here and ask for the same estimate a year later to get pre-approval from your new insurance, she will not send it to you or let you talk to the Chiropodist, Eddie. After 3 weeks of follow-ups, she will still say pay for an appointment and see the Chiropodist in-person to get the same estimate you got before. No consideration your time or mobility constraints , just wants the money for the appointment at every opportunity.

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EC Orthotics
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Custom Orthotic Design Group - orthopedists - Updated May 2026

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