Same thing happened to me at the club carwash maplewood carwash on Hanley by Walmart…read more I filed a claim Immediately but the manager "accidentally" failed to send it to the claims office. Went back a few days later and resubmitted with a different manager working that day. They claim the damage was there through pictures taken beforehand but it was poor quality and clouded with a bunch of spots that could be interrupted as paint chips but just dirt. My damage round paint chipping in a vertical line along the mid door panel of the passenger side. I got hung up on by club car wash claims department after they accused me of being "prompted on what to say" b/c they heard the background of the tv. Absolutely absurd!

Wow! So happy we found this place. Fair pricing, great service and quality. Free vacuums and…read morecomplimentary rubber mat cleaning. Also the vacuums had great suction. I've tried a few places in the area and nothing compares to this. My car was spotless

Had my car detailed as a birthday present! The results are great. Inside of car is like new. They…read moretreated my leather seats and all the interior surfaces to keep them looking great long term. The place is a little tricky to find but they gave us good instructions and we found it just fine. Lots of parking and responsive folks running the place. They were very helpful and even helped me pick out a very nice air freshener treatment.

I had a full service detail on my Jeep. They did a great job and were all very professional…read more Definitely will use Fast Lane Mobile again.

Car wash would be good if they did everything they were supposed to (pre spray entire car and scrub…read morefront and back). However, they rarely do this even there is a sign posted for them to do it. Usually just give a quick spray on the driver side and send you through. I have a membership but will likely cancel. Service has been getting worse and worse.

The fragrance they are pumping through this place now equals an immediate migraine for me--it's…read morereally over the top. I came in to get a drink, left with a migraine that will probably last days. So unnecessary.

Brooke was phenomenal. I came through before and wasn't happy with the cost and the clean I…read morereceived and she let me come back to get a new clean. I really like to go through the car wash and then they have a digital display on where you need to pull up. I love that they will clean out your car for you and vacuum everything. It's a great service that they offer, but I don't feel like they typically clean it very well all the time The waiting room is pretty nice. It's a lot smaller, but I was able to pump while they were vacuuming out my car.

The manager Patrick was very unprofessional and rude. I recently had my drivers door painted and…read morestarted using my membership again. I did an interior and exterior wash. My wheels were extremely dirty too. I asked after the first wash if they could do my wheels. The girl originally said yes. There were 2cars there. Patrick had to ok my wheels. I'm willing to take my car through twice, but with the new paint job it's best to minimize the brushes. Who wants to leave a car wash with dirty wheels??? Patrick next time will "enforce" me going through the wash twice. I'm looking for another company.

I love my car again! He gets all the nooks and crannies like it's brand new. Such a nice person too.read more

BEST MOBILE DETAIL!!! If you need some quality interior detailing done ASAP and for a great deal,…read moreplease book DaZou Mobile Detail. My car is smelling and looking so fresh! Not to be gross but I had some funky stains and the car literally looks brand new now. 10/10 gonna book again and recommend to all my friends. Thank you, DaZou Mobile Detail!

On Saturday 02/21/26 I went to this location on the corner of Clayton and Baxter to get my car…read morewashed. I purchased a membership because I have found that I am in there every week before work. I went around the corner to enter the wash, the attendant signaled me to move forward so I did. He kept motioning to move forward. When I got onto the belt as directed to by the attendant my car gave a subtle jerk and was pulled into the car in front of me. The entire time I was trying to stop, the attendant just stared at me saying stop. It took another employee coming out of the building pushing or turning off something that shut everything down to stop my car being pushed into the other vehicle. I rolled down my window and asked what the hell happened and they both immediately said I came into the wash to fast. At no time since coming around the corner to enter the wash was my foot even on the gas pedal and I followed everything the attendant said. I have been using the car wash for years and always nervous about bad stuff happening to my car so I always wait for them to tell me when to move or do anything. I called the number to the reply on my review 02/23/26 and they said they could not cancel my plan because they don't have access to that. They also said a district/area manager would contact me. My husband talked to the location manager (based off email address) I guess his name is Aamaud Rutherford instead of apologizing and giving our money back and cancelling our membership he blamed me again and told my husband that I was a liar. He or someone who works there called my phone multiple times and wouldn't answer, so I blocked the phone number. Then I get several emails, still no apology, blaming me and saying he wants to go over the video. We don't want to go over the video because I was there and I have dashcam video of me following the workers direction until I could no longer do so because the belt or something was dragging me. The only one who has ever listened to me or apologized was the number from my Google review reply. Luckily, neither my car or the other car were damaged. I am taking this as a sign do not use automated car washes, I recommend others do the same, especially this location.

Paid $20 for the premium wash and it left white specks all over the hood, roof, and trunk of my…read morecar. Not what I'd consider clean!

Update! Tried a wash after the construction next door was finished. Great wash @ a fair price. I'll…read morebe back.

The actual wash is is really good, but they're brand new facility and their vacuums already suck!…read moreThere's only one or two good vacuums in the whole place and you can normally not even get to them because the employees are blocking the use of the good vacuums!

Ripped me off $10. Phone number to call doesn't work. Mail box is full. Can't leave a message.read more

Charged my credit card but never turned on the machine. Phone number listed is not answered and…read moresystem says can't record a message as no room

Cash or card. Hot water in cold weather. Credit card lets you wash as long or short as you want.read more

Paid $17 for the "boss wash" and the blowers did not work at all to dry my car off…read more Don't waste your time or money at this place

- - - - - - - - - - - - - - - -…read more Current Review, Dec., 2022 Friendly staff and fantastic car washes! We are thankful for the Ellisville Auto Spa, which has seven (7) other locations around town. This is a touch-less/brush-less car wash... no brushes with dirt and grime from other cars impacting you and your paint! The staff is always friendly and courteous and they love dogs and will often offer yours a treat! They also have a space where you can purchase various dog treats. This is also a full-service Mobile On The Run location, good for gas, snacks and drinks (when the Cardinals score 6 or more runs...). We really appreciate all of the team members who keep our cars clean... it's always so nice to drive away in a clean car. Thank you Ellisville Auto Spa! - - - - - - - - Previous Review, Dec., 2019 Touch free and fantastic attention to detail! ... Now that we have new vehicles I want to be especially careful with the paint... and Auto Spa does that because they are a brushless / touchless car wash. This weekend we went in for just the exteriors, to get the salt off from the recent snow... the team was thorough and the cars shine when we left. Nice work! ... We will see you again soon! - - - - - - - - - - - - - - - -

Just stopped by on my lunch break and sat at the entrance for 5 min while an employee hand washed a…read morecar (bucket and sponge). He looked very annoyed at my presence and kept on washing. After about 5 min of this I backed out and will return to cancel my membership. Been a member for a little over a year and service at this location seems to be declining.