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Custom Cuts Roofing

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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8 years ago

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Cloise & Mike Construction - New roof

Cloise & Mike Construction

(29 reviews)

5 Stars - Outstanding Experience from Start to Finish! From…read morethe initial inspection to the final cleanup, my experience with this roofing company was exceptional. The entire process reflected professionalism, expertise, transparency, and an impressive commitment to customer satisfaction. The experience began with a comprehensive inspection of both the roof and attic, complete with photographs, videos, and a detailed report explaining the findings. Rather than pushing for an immediate roof replacement, Justin walked me through the options for repair versus full replacement, explaining the advantages, considerations, and costs associated with each. Once I made the decision, he helped me choose shingle quality and materials while clearly explaining warranty coverage and what to expect throughout the project. His communication was responsive, transparent, and consistently professional. The roofing crew was equally great. From moving furniture and plants on my deck to removing the existing roof, installing the new roof, and final cleanup, Stephan and his team demonstrated efficiency, attention to detail, and respect for my property. The cleanup was meticulous. What truly set this experience apart from my other home improvement projects was the exceptional communication and a genuine commitment to doing the job right. Stephan and the entire team exceeded my expectations at every stage. I could not be more pleased with the finished roof or the overall experience. I recommend this company to anyone seeking quality roofing work, reasonable prices, communication, and a team that delivers on its promises.

I am writing to express our disappointment with how our property was treated during the recent…read moreroofing project Cloise and Mike Construction, Inc. provided. While the roof itself appears to be well done, the condition in which our property was treated and left is unacceptable. During the course of the work, your crew drove over shrubbery in our backyard in order to fit vehicles, smashing them flat and causing damage to the established landscaping. They also cut limbs from a tree we planted years ago as a memorial, leaving it disfigured. At no point were we asked for permission to cut any limbs or shrubs, nor were we informed that this had been done--we discovered the damage on our own afterward. The limbs were not properly removed but instead discarded onto other vegetation, leaving us to clean up the debris. Additionally, plants were cut back to accommodate vehicles in the rear driveway, and several bushes were run over and flattened. Old plywood removed from the roof was thrown onto our deck, landing on outdoor furniture. Crew members also walked through and stood in garden areas, trampling new spring bulbs. We were particularly surprised to find that a log had been dragged out of the forest and onto our lawn for use as a seat during break time, and then left there for us to remove. We understand that roofing can be a messy job with missed nails on the ground or some debris that had blown into bushes etc., but we chose to work with a small, local business in hopes of receiving more care and respect for our home and property. Unfortunately, this experience has not reflected that expectation.

Custom Cuts Roofing - roofing - Updated November 2026

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