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    Custom Concrete Concepts

    1.0 (1 review)
    Closed 8:00 am - 7:00 pm

    Services - Custom Concrete Concepts

    Driveway construction or installation

    Construction or installation

    Masonry/concrete repair

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    7 years ago

    Would like to give them no stars. They never showed up nor called after a time was set for them to start paving our driveway.

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    Quality Concrete & Masonry - John Russell 5413 Clato Ave Kalamazoo, MI new concrete front porch, steps, patio and handrails

    Quality Concrete & Masonry

    (2 reviews)

    Professional work. Timely execution. Definitely would…read morerecommend and will reach out for future jobs.

    A year ago we got to the point where we had to do something with our gravel driveway. There was an…read moreold maple tree that had to come out in part because of the roots or making the driveway difficult to negotiate. We made the decision to excavate the stump and go with a concrete driveway and for that purpose I contacted a concrete company that had a good name. That person was fine except that I didn't have the impression that he was listening that carefully to me. When the estimate came back it included something that was considerably different from what I asked for. The second company I called was Quality Concrete and Masonry. Bryan Halder came out and my experience with him was entirely different. He is very personable and he is a good listener. He engaged with me so that I could see that he understood what I wanted. When he came back with a quote, not only was it exactly what I wanted, it was also $1000 under the other company. Quality Concrete and Masonry did a wonderful job and we were so pleased with them that I contacted Brian when I decided to use pressed concrete for our patio instead of the tiles that we were thinking of. Again, his quote was reasonable. They came out on time. They were professional and also friendly. They again did a great job and we had absolutely no regrets that we had them do both jobs for us. I have attached some photographs. Our backyard is still a work in progress but in the driveway and patio are near perfect. There's no question that we will call on Brian for any future concrete needs. I recommend him to anybody without reservation.

    All Phase Asphalt and Chip Seal - Didn't smooth out as asked

    All Phase Asphalt and Chip Seal

    (3 reviews)

    Nope. Get someone else. Poor job resealing and fixing cracks. When contacted after the job, I got…read moreghosted. Unprofessional workers as well.

    They were quick to get us on the books and get the job done, however just a few short days after…read morethe job was completed, we got a very heavy rain that caused the asphalt to wear down where water had collected since they didn't grade properly. We made several attempts to contact them and get them back out here and they kept making empty promises and at one point, we stopped hearing from them for two weeks. I called to file a complaint with the owner. He was short with me on the phone and then scolded me for sharing screenshots from my phone of the communication with his son that showed where he ghosted me for two weeks. It took 1 1/2 months from the time the job was done for them to come back and repair the job. They came back today and filled in the low spots, but missed a couple of cosmetic areas that we had asked them to fix multiple times. They did seal the drive for free due to our trouble, which was appreciated. One spot that they filled in where the asphalt had worn away, they didn't smooth out enough and now there's a bump there. No one came to the door to make sure I was happy with the repairs, they just packed up their stuff and left. At this point, I guess we have no choice but to just make do with the work and be glad they actually came back and finally repaired most of the issues after fighting with them for almost 2 months. Not a reliable or professional company. I expected much better communication, service and professionalism from a company that's been in business for more than 40 years. We would not use them again or recommend to anyone.

    C and H Concrete

    C and H Concrete

    (1 review)

    I highly recommend this family-run business for any concrete work you might need. We have a very…read morelong driveway that had some sections needing repair after years and heavy equipment on it, also a corner of driveway right along the house had settled and when it rained water would flow in along the foundation. After removing the damaged sections it turns out a drainage pipe had been crushed under the driveway and water had eroded beneath the garage requiring more extensive work and repair. They were fantastic, very flexible with their original estimate and helped us decide on adjusting the scope of the job to accommodate the additional work needed. Their pricing is extremely fair and reasonable also. They did a beautiful job, the concrete pour was great and they graded everything so that water now drains beautifully where we want it to go and away from the foundation. The entire crew was extremely friendly and conscientious, and they took great care to cover surrounding walls, foundation, etc with plastic so nothing got spattered during the pour. They also cleaned up everything beautifully afterwards, right down to replacing sod along the driveway and landscaping fabric and rocks in a garden area. They also did extensive concrete work for my in-laws who were equally pleased with their work. Highly recommend!

    From the owner: Commercial & residential snow and ice management for your business and home. Fully insured,…read morecommercial references available, limited customer list so that our quality and reliability are never reduced.

    Custom Concrete Concepts - masonry_concrete - Updated May 2026

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