This company showed up with only 1 person to do an deep cleaning of an entire, filthy house. At…read morethe end of the day they said said they were done and demanded payment before the work could be inspected. The service was poor, they did not finish the job, and the manager was very rude. The home owner had to go back and clean everything . It looked like hardly anything had been touched. It took days to clean!

At first the team was responsive and friendly. Their quote was rather competitive, and (the only…read morereason we selected them), was that they could work with us from a timing perspective. That was it. The good news stops here. Once here, the "team", a ragtag group of men, came to our house and, after two men finished their cigarettes outside our front door, they came in to "clean". What I saw was just Clorox wipes and a lot of paper towels. No mops, no dusters, no "specialized tools" for the DEEP cleaning that we had paid for. When they were done, they left. Both my spouse and I were unable to check their work as we were working at the time and could not make it back in time to review the work. They finished well before they said they would be done and thus we made other plans (going to the office, running errands, etc.) We got back and it was ... moderately ... cleaner. We had done a little bit of cleaning when the house was empty prior to moving in, so we thought they would spend the time getting into the nitty gritty, like their quote (and website) promised. Windows were not cleaned (out of scope), but they were made dirtier with soapy/greasy handprints, the window ledges, kitchen cabinets, stair hand rails, appliances (except W/D), and vacuuming upstairs, tub/shower/toilet/sink cleaning, along with many other things, were not done at all, or were clearly done half way (Clorox wipes). Mirrors were "cleaned" with wipes as well, and left streaks everywhere. Upon coming home, not only were we surprised at how dirty and untidy things were, but the smell.... it was horrible. Cigarette smoke, BO and bleach all mixed together into a wonderful cocktail of smells. We called to share our experiences. With a groan the owner/operator said that he and the team would come back. I appreciated that and thought this time would be better, plus one of us was home the entire time. Second visit: They were supposed to start at 9:30am, they arrived at 9:22am, each in their own cars (same team, but clearly contractors), and proceeded to smoke, like, 84 cigarettes before coming in; I have it on video from our security system. One fellow even was blowing smoking into the house when entering. Also, while cleaning upstairs, one of the cleaners was vaping with the window open. Classy. At this point, I they completed most of what we had talked about to about as much satisfaction as we knew we would get from this company. It wasn't great, but it was done. Now, over the course of a few days, I noticed that debris had been hidden behind doors, swept (literally) under the rug, or made into piles and never vacuumed up. Other areas that we were told were cleaned, were not, but they wouldn't have been noticed in the final walk-through (jetted tub, etc.). THIS IS WHERE THINGS GET WORSE. I wrote an e-mail to state that based on the contract that we all signed, this just wasn't up to our expected standards. I said, instead of making the trip back, let's work out reduction in cost since they did *somethings* well enough, but many others were poorly done, or not done at all. The owner/operator proceeds to tell me that I am committing a crime by asking for some money back and stated that we are "clearly, very dirty and messy people". My jaw hit the floor...we didn't even have any furniture in the house, nor were we living in it yet. THIS IS WHY WE HIRED a "professional" cleaning company, to clean out the previous owners' natural dirt and grime. BUT, the best part was, after refusing to work with me on anything (yet, continuing to email be), the owner/operator threatened to take me to court for writing a review (which I said would be fair, but negative; which I think this is), about MY impression of the services we received. He said he'd sue! I *really* couldn't believe it. So, here is my review on pain of a threatened lawsuit. It was a terrible company, disgraceful customer service, and a real shame to Maine businesses everywhere.

Becky's team takes care of my AIRBNB for 2 years now. They are absolutely, properly amazing! She…read moredoes it all: clean, cater to the guests, keeps an eye on the property, alway available for emergency visits. Her job is impeccable, and she is always, always positive and eager to go an extra mile. I rely on her ten fully, she is a rock! If you get lucky and she will take you on for the service, you will be amazed how easy your life will become with this incredible team. Hurry up and reserve their services now. You will thank me later.

If I could give 12 stars, I would. Becky and her team have been nothing less than a godsend. My…read moreluxury rental is in perfect hands, and I have zero concerns when they take care of it. I travel a great deal and if something comes up, I can rely on her to manage, clean and handle any issues that may arise. I don't give out compliments easily. 207 Housekeeping is exceptional. Don't call anyone else.

Asked to help get some cleaning and organizing done, it was nice to be able to work around my…read moreschedule. Very nice person to deal with and couldn't be happier with the results

From the owner: Deep clean Organization…read more Light clean Move-in/ outs Small projects Seasonal Clean One time Reoccurring I offer numerous different packages for pricing. I offer a flexible schedule for services to match your needs in a time frame that works best for you. Possibilities are endless

They were initially responsive, and a date was set to start a regular weekly cleaning visit. But…read morethen they cancelled. They had decided I was too far away (14 miles) for them to come. They then did not respond to a text message wherein I asked about a price for a one-off visit of handyman work. I was impressed with the generally friendly and open presentation of the owner on his assessment visit. Based on that, if you are close enough for him to provide you with service, it could be a good relationship. Pricing seemed to align with others in the area for providers who say they are insured.

From the owner: Thank you for visiting our page. Our business was built upon providing customers with the utmost…read moreattention to detail, respecting privacy and providing a competitive price. We offer residential and commercial cleaning personalized to your needs, but we don’t stop there! We offer a wide range of handyman and carpentry services as well. So not only can we give you a spotless and meticulously cleaned home but we can help with updates, changing lightbulbs and door hardware or even Sheetrock, mudding and painting your walls. The possibilities are endless. Please contact us today for your own personalized quote.

We have a subscription plan for regular cleanings (totally worth it!) and couldn't be happier…read more Jordan thoroughly goes over all options and works with all projects. Some days I have her organize my kitchen and others she has regular cleaning duties. I highly recommend Serenity!

From the owner: Seeking New Clients for Year-Round & Seasonal Cleaning Services!…read more Looking for a reliable, professional cleaning service in the Midcoast area? Serenity Coastal Cleaning LLC is here to help! We offer customized cleaning and organizational solutions tailored to your needs—whether it's for your home, vacation rental, or business. Our Services Include: - Basic House Cleaning & Deep Cleaning - Commercial Cleaning - In-House Laundry & Dishwashing - Interior Decoration & Organization - Airbnb/VRBO & Vacation Rental Turnovers We pride ourselves on providing quality, detail-oriented service year-round, or just for your seasonal needs. Whether you're preparing for a busy tourist season or need regular upkeep, we've got you covered! Professional, trustworthy, and passionate about making your space serene and spotless. Contact us today to schedule a consultation! (719)922-5944 Serenitycleaning207@gmail.com Let Serenity Coastal Cleaning bring peace and cleanliness to your space! #MaineCleaningServices #BoothbayCleaning #VacationRentalCleaning #MidcoastMaine #AirbnbCleaning #DeepCleaning #HomeOrganization #SerenityCoastalCleaning