We took in the chairs from my parents 60-year-old maple dining room set to be re-glued. They were…read moreloose and wobbly. One of them had some spindles that were damaged. Cindy did a beautiful job fixing them with an eye for detail and cleaned them up, too. The turn around time was quick. When we took them in, the finish on the chairs was worn and scuffed. They look really nice now and we don't have to worry about them collapsing when someone sits on them.

I could not recommend this place more highly. I had two chairs I had found on the street years…read moreago, which I had been lugging around ever since. I had worked on them a little bit myself, but knew I was in over my head. I was also worried about calling in a professional, wary of turning what had been a free find into an incredibly expensive one. Eventually I bit the bullet, and called Artcraft. I worked with Cindy, who is truly wonderful. She was prompt about getting back to me, and gave her own suggestions while being careful to listen to what I was asking for. She clearly understands the sentimental value of the furniture she gets, in addition to its monetary value. I was also initially worried about replacing the damaged casters and caster sleeves of the chair--she did an amazing job! She found period matches for one chair, and completely replaced the wheels of another, which had been modified at some point in its past. She was also very sharp in her assessment of the materials and time period of the pieces, which was especially helpful given these chairs' unknown history. The rates were very reasonable, and the work was completed before the date she gave. She also has a nice collection of antiques, if you're in the market for something. I have attached photos of the chairs, but they do not do the work justice. They're so lovely!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do. However, after living in Tucson for 2.5 Yrs now, I felt I had to warn potential clients of what I am finding not only with Reyes, but other unprofessional contractors and Vendors that do not want to work or care about it. So, not only with Reyes Cabinets, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. So, not only with Reyes Cabinets, but I will also be yelping about many of the other companies I have found on YELP. I have interviewed over 10 cabinet companies with no reply, just promises, then I never hear from them. Same with plumbers, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Reyes Cabinets via phone calls and texts then followed up with additional phone calls with no response. I wanted to let others know the lack of their professionalism and say, "Stay Away From Reyes". I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept, customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive.

Unprofessional communication, unreturned calls, stood me up on the day he was supposed to do an…read moreestimate. Run!

Have used them several times to repair teak dining chairs. Great quality repair work with Sean…read morealways!

We couldn't be happier with the work performed by Furniture Medic. It was an involved project and…read moreDon came through for us. Exceptional attention to detail, and expert craftsmanship yield amazing results. Can't thank you enough for the beautiful job you did on our antique rocking chair.

Highly recommend. Super job repairing and reconditioning the leather in both the Lexus & Prius…read more Damage and stains are gone - looks like NEW. Anthony wore a mask and gloves and took all COVID19 precautions.

The dog at the back of our leather Sectional. Mark made it look like new at a fair price. He was…read morepunctual, friendly and respected our home. We would call him again.

All ads say that this company repairs recliners. They do not! They said I am not in their area. I'm…read morein Tucson by DM.

We had two recliners, both Ethan Allen. The first, probably about 20 years old, needed fixed and…read morethe second needed to be reupholstered. The time and effort that Sarah put into this project was inspiring. She was so persistent with manufacturers in pursuit of the mechanics of the reclining mechanism, now out of production. She kept us informed all along the process, and was able to locate one part still in existence. We also had her touch up and fix some of the leather that had been scratched. She brought it back to its lovely brown leather. And it reclines! The second recliner, 50 years old, had been beaten up by age, although it worked well. We thought of repairing the piece as is, but chose to reupholster it entirely, as close to the original color and material. Also, we asked that she touch up the pine arms and wings, and add back the necessary details that had been lost. What a magnificent job Sarah and her team did! The photos don't fully describe the experience of having it back to looking like a new recliner. Worth the relatively modest price, since they don't make recliners like this anymore. Highly recommend these folks, especially Sarah J. Although I don't have "before" photos, both of these are "after" the restoration.

Used the web site to ask for help fixing a chair. I brought the chair to the shop. It was fixed…read morequickly, and inexpensively, plus I was treated exceptionally well. Definitely recommend.

I have used this business in the past and have been happy to given recommendations for them. Not…read morenow. I've been trying since about 8/15/22 to get help with a 2 years FlexSteel Recliner (purchased from Brett Interiors) that we need help with. Furniture Doctor has quite responding. I've asked to speak with someone by phone (not email) and they have refused to acknowledge or respond to the request. It seems, after speaking with other people, this is Not and uncommon occurrence for them.

I had him do a couple of things for me. One was to caulk around my windows because my living room…read morewindow was leaking when I got a hard rain. After the job, the next rain we got the window still leaked. I texted him and asked him if he caulked the windows and he never replied. So I guess he never caulked the windows!w

The Handyman arrived on time after we had a few texts first to fully explain the job ( Door Hing…read moreReplacement - with my parts ). Work was done well and to my complete satisfaction. Reasonable price Thanks !