Let's face it, going to a hospital just blows. But if it's two AM in Deadwood at their sister…read morehospital and they find you've you've got a blood clot, which needs some serious professionals to keep you alive this is the hospital you want them to jet you to in an ambulance. My buddy and I were on a motorcycle ride when his ticker just stopped working faster than his Harley trying to turn over on a cold day. The cardiologist here and the associated teams swung into action with a vengeance and kept him going until they could get a handle on it and keep him alive. I honestly didn't expect this kind of care in Rapid City, and count our blessings that this hospital was here. The knowledge and skill of their staff kept my friend alive. 100% would recommend!

My biggest issue is billing. They send to collections even if your actively making payments…read more Medications cant be applied to payment plans so if not paid directly your sent to collections. Even with a payment plan the oldest charge is sent to collections. I've had charges not show up then all sudden get collections flag..but RC is limited on medical services so im seen by necessity not choice.

My buddy had to go to the ER when he started having chest pains that wouldn't stop. Once there they…read morequickly started assessing his vitals and did some ct scans. After his pain was stabilized they transferred him over to the Monument Hospital in Rapid City when it became clear he had a blood clot. The nurse practitioner and everybody there from the person who did the cat scan to the phlebotomist were wonderful. Not only were they compassionate but they were knowledgeable, professional and efficient in their decision making. I was really pleasantly surprised that a hospital in such a small city was so well staffed, professional and well run.

Went in that before midnight after throwing up multiple times and unable to keep water down. The NP…read moreand nursing staff were absolutely amazing. Listened to everything, thorough in the questions they asked, and gave me medication to ease the symptoms. I was there for like 90 minutes. This was after they told me they were busy. 90 minutes in and out while being busy? Absolutely amazing.

Bank breaker. I can't even attest to the quality of the staff because you see them for five minutes…read morethen get billed for $500. Called to make an appointment about my hearing and was invited in the same day. Primary doctor asked me five questions, took a peek in my ears, and then confirmed I needed a cleaning. ($386) The cleaning, which was warm water and peroxide as described by the one who did it, took about five minutes to do as well. ($80) Monument Health's price range is inaccessible for basic check ups and preventive measures.

Went in for lab work without an appointment and Abby was so kind and friendly. And I didn't even…read morefeel the needle!

Excellent ER service. I was traveling from another state and had an allergic reaction. My…read morehusband took me to the ER and he dropped me off at the entrance. Before he had parked the car, I was back in a room being seen. After a steroid shot, I was in and out within an hour.

Rapid City Regional has messed up a ton on billing at least during 2016. Sent me to collections…read morefor my son whom was on medcaid and spouse on medicaid at two different times cause they didnt bill out properly and said didnt receive confirmation to go to an office. It was one excuse after another and then said its to late to rebill cause they sent it to collections. Even before collections they were given proof on both occassions. Good work sending this disabled US Army Veteran to collections.

Took my wife to the emergency room there. It was painfully obvious that all they care about is…read more$$$$$$! When they.found out she was on Medicare, they showed us the door. I wouldn't take my dog there! We received a bill for $2200 for a half hour of wasted time. How do these people sleep at night? Unless you are wealthy & gullible, take your loved ones elsewhere. There needs to be a war on GREED in America!

The worst emergency room around! It doesn't matter what you go in for they always say your fine…read morenothings wrong and send you home. They are known for this in Sturgis. You could go in with a steak knife in your eye and they'd say we couldn't find anything! awful patient care and bed side manner! If you can drive out of Regionals grasp for your care!