Dear Dental Aficionados, Excellent care, high quality…read moreand efficient office top notch and great quality service

The staff is always friendly, fast, and good at what they do. It's easy and pleasant to be a…read morecustomer. Highly recommend! It's

I'm very sad to be leaving such a bad review but twice now I've had issues getting a hold of…read moresomeone and to clarify my medical benefits. Front desk- rude AF! Today I was told that they are busy and to leave a voicemail next time. I left a voicemail last week before closing about my aligners. ONE WEEK could shift my teeth in the wrong direction & if they are too busy to call back - why don't they find a more effective way to take care of their #1- oh yeah, the customers. Another time, I switched insurance and my insurance covered two cleanings per year. My gosh the amount of times I called the dentist and my insurance back and forth for a cleaning.... I just saw other Yelp reviews today, but have been coming for cleanings past year or more. I do like Dr Alex Portnoy (sp?) and most of the dental staff. Dr Alex takes the time to explain everything in detail and I enjoy the conversations between the staff during cleanings. It's the worst when i can feel tension between coworkers. Dr Robert (Bob) the orthodontist- also nice, however I got aligners and the past 5 weeks have been a hell of a struggle for a new patient. I have been on Google searching for answers, tips for newbies and ways to help get through the pain. I had zero idea what to expect...no one at the office answered the phone & I felt stranded with $7k bill and no help.

Highly recommended. The quality of service is exceptional. My teeth required a lot of work:…read moremultiple extractions, numerous fillings, and a bone graft. Two of the extracted teeth were badly inflamed (cysts). Dr. Beyer did superb work.

I have had the pleasure of seeing Dr. James at Long Grove Dental for my dental care for the past 2…read moreyears (and most recently for starting my Invisalign treatment this past month) and I cannot say enough good things about my experience. From the moment I walk into the office, I am always greeted by friendly and professional staff; Silva at the front desk is amazing! The office itself is modern, clean, and equipped with the latest technology, which only adds to the overall positive experience. Dr. James is truly an outstanding dentist. His expertise, attention to detail, and genuine care set him apart. With my Invisalign consultation, he took the time to thoroughly explain every step of the procedure and answered every single one of my questions, ensuring I felt confident and informed. I have already started to see amazing results in my smile and I could not be happier with his work. If you're looking for a skilled and compassionate dentist, I highly recommend Dr. James and his team at Long Grove Dental. They truly provide top-notch dental care that exceeds all expectations! I now live an hour and a half away from their office, but it is an absolute no-brainer for me to continue my dental care here. They are just that good!

Dr Sam is absolutely wonderful. I've battled with going to the dentist my whole life and Dr Sam…read moreputs me at ease. Between getting teeth pulled, cleaned, cavities filled and veneers he has done it all for me. My 9yr old son and I have been patients for 5 years and will continue to be in the future.

I saw Dmitri Sokol for a consultation. During that visit, he took photographs with his camera and…read moreshowed me images he claimed were of my teeth. The images showed black lines on top of the teeth, a food pocket along the gumline, and a leaking silver filling on one tooth. I was immediately alarmed because I spend a significant amount of time and energy on my dental hygiene. These images did not match what I expected to see given how carefully I care for my teeth. Based on these images, he told me that the leaking silver filling indicated a cavity underneath and that I could lose my tooth if I did not have it replaced. I agreed to have the silver filling on my tooth replaced. Even though he had an x-ray, once he began drilling, he told me he had discovered a "crack" in the tooth. He then proceeded to perform a partial crown (onlay) instead of replacing the filling--which is what I agreed to. I walked in expecting a simple filling replacement. I walked out with a $2,138 partial crown that I never consented to. The black lines and food pocket he had shown me during the first visit were never mentioned again. Instead, he recommended that I get two crowns on two other teeth. I requested copies of the specific images he showed me during that first visit--the leaking silver filling, the black lines on top of the teeth, and the food pocket along the gumline. His office sent me other photos, but not those. When I asked again, they stopped responding. Given that they refused to provide these images, I have no way of knowing if the silver filling was actually leaking. I believe it was not. If it had been, they would have sent me the picture. I then saw another dentist for a second opinion. That dentist confirmed there are no black lines on my teeth. There is no food pocket. Based on the x-ray, there was no evidence indicating that the silver filling had leaked. Regarding the alleged crack discovered during drilling, the second dentist told me this was highly unlikely given that Dmitri Sokol had an x-ray of the tooth before starting the procedure. A crack large enough to require changing the procedure from a simple filling replacement to a partial crown should have been detectable with proper diagnostic tools. The two crowns he recommended were also not needed. The images Dmitri Sokol showed me were not of my teeth. They were used to create fear and urgency to justify work that was not needed. I am sharing this to warn others: get a second opinion before agreeing to any procedure recommended by this office.

The hygienist did an excellent cleaning. However it was very expensive even without the two add ons…read morethat were suggested.

My family and I have been patients of Dr. Osovsky for over 10years. He is conscientious, attentive…read moreand gentle. Dr. Osovsky is a great choice of dentist for both adults and kids. I would recommend him to everyone! - Asya

I recently visited NorthShore dental and my experience has been horrible…read more My appointment was set for 10 am and i reached at 945am as it was my first time in this facility. So i completed the formalities and waited...Waited..waited and waited till 1015 after which i asked when i was going to be seen. I was informed that my appointment is at 10:30am and should be coming up soon. That was the first time i got to know that my appointment time was changed and i wasnt even informed on that. However, anyways i had no other option but to wait and finally at around 10:50am i was called inside. So essentially i waited an hour before i was seen. Dr. Vernoski was my doctor and as soon as he looked at me, he asked me if we are doing Xray today as i am pregnant. I said No. He made a very weird face and mentioned that "i should have come before i became pregnant. Without X Ray he cannot do anything and its only the 30% of what he will know whats going on". That was the memorial day weekend and i felt that his X ray money was out of the window and he got very annoyed looking at me. Somehow i maintained my cool and said "thats the precise reason i am visiting dentist to make sure i dont have major issue which you may get while being pregnant. He started with the floss and kept saying that he doesnt have time to teach me how to floss, though I never asked for it. My gums were bleeding because of this pregnancy and i was in pain and thats why i was visiting the dentist. 3 mins in floss and another 5 mins in cleaning the teeth with the manual tool and thats it. I am done with the annual cleaning. I have visited many dentists in the past and never ever experienced some thing like this where not more than 8 mins were spent on cleaning. Another 5 mins of polishing and i was out by 11 am. So i spent more time waiting and less time on the chair with all kinds of blabbering from the doctor. Although he gave me a tip on how to take care of my teeth during this time but it was a horrible experience. Will never ever come back again.

I had multiple bad experiences at another dental offices. So I followed my friend recommendation…read moreand went to this dental clinic. I am so glad I did! I had a MUCH better experience and even saved over $1500 in unnecessary procedures. The doctor was very knowledgeable and explained every step of the process. The office seems to be equipped with state of the art technology. The team is friendly, organized and professional. Beyond that, they take a genuine approach to getting to know you. If you are looking for the best dentist office - look no further!

I have ALWAYS been afraid or prolonged going to the dentist! I have been a dental chicken my entire…read morelife! Until I met "Dr. Bill"! He makes you feel comfortable and at ease! His bedside manner and common sense approach to my dental dilemna made my situation alot less stressful! If you want to feel less stressed out about going to the dentist, I would highly recommend Dr. Bill! Furthermore, the staff is wonderful and the location is great for easy parking! This dentist is the best in Wheeling and you CANNOT GO WRONG!

Dr. Althoff has been my dentist ever since I was little. I have been going to him for almost 20…read moreyears and he has done a fantastic job on my teeth! I really recommend him. His staff is friendly and he knows what he is doing! Highly recommend to check him out if you're looking for a dentist!

At 58 years, I've seen a number of dentists over the years. This facility is one I and my family…read morewill avoid. Generally, they have their own agenda they push onto their patients and they refuse to listen to what patients tell them. A bit unprofessional and outdated dental tech, too, as they refuse better recent X-rays when available. 1) They offer cosmetic orthodontics and they tried to push that on me though I had it as a child. No other capable past dentist had ever recommended repeat ortho correction to me or claimed my bite was off and would damage my teeth. This felt quite absurd. I can relate to another Yelp review mentioning unnecessary dental work there. 2) They really push their idea of using electric toothbrushes though I've never used one and I've ALWAYS received compliments from years of hygienists about how effective my brushing has been and that an electric toothbrush would not be any better. This practice alone had vehemently disagreed. Furthermore, they complained to wife at her later appointment about my rebuking their idea of using an electric toothbrush. This felt quite unprofessional. 3) Our prior facility had much newer tech with X-rays; computer-assisted 3D models from X-rays, etc. We left that prior facility due to questionable billing practices (we have insurance but was impossible to recoup out-of-pocket over-payments). Anyway, they refused to use higher-tech X-rays from my prior dentist of less than a year old. 4) Hygienist took least amount of time with polishing and flossing than at any prior facility, both for me and for my wife later. 5) Their X-ray machines were failing at my appointment and they had to do them twice on me.

Reply to the 11/8/21 review from Dr. Afshar--…read more No matter if the tooth is good or not, the truth is Dr. Afshar pulled out the wrong tooth out without the patient's permission!My mother lost her own good tooth forever.I'm here to sharing the horrible experience we've suffered. Please go ahead and read all the bad reviews they have gotten before you make your decision.This is why Yelp or Google has the comment section, to help you to figure out what is good and what is bad, and you never would want to suffer like this.

Old man Hoppe was the best. His daughter in law is apparently now in charge alongside Hoppe's son…read more Rebecca Hoppe nee Wilson was smart, knowledgeable, listened, gave options, and had a tremendous bed side manner. She even kept asking if I had any questions. The receptionist as well as the whole staff was pleasant as well. These are the type of people you want as your dentist. Thank you Dr. Hoppe.

Hoppe Family Dental is the dentist that you spend your whole life looking for and boy did you luck…read moreout when you find it. All the latest evaluation and cleaning technology, friendly and professional staff, and great results. I am in and out for a cleaning in half an hour at most. I do not have a lot of dental issues, only two cavities (yay fluorine!) so I don't need a whole lot extra. Young Dr Hoppe replaced an old filling for me but in my eight years going here that's the extent of the extra. Hope makes going to the dentist a great experience!