On a Sunday morning, we hit monster truck sized jump (frost heave?) on the interstate just 5 miles…read morefrom Kennebec, SD. We limped our camper trailer to the off ramp and the dirt lot at the Clark gas station... to discover we had a busted leaf spring on our Jayco 22ft trailer. After a google search, found a number for the one local auto shop, Charley's. They had an on call number and Jordan answered. Very kind. Very helpful. Gave advice. Came up with a plan for the next morning, when they opened back up. Crawled our way to the KOA just down the street (and happens to be conveniently located across the road from the auto shop...!) Jordan and all staff were incredibly polite, helpful, affordable, and efficient in helping us solve our SOS camper break. We are so appreciative.

Driving cross country from Seattle to NYC our Alfa Romeo Stelvio's low oil warning light comes on…read morein Rapid City, SD. Following our manual instructions for adding oil, the warning light goes off, infotainment shows good level. We drive approx. 1 hour and warning lights come on "excessive" oil!!! It's Sunday, we are 300+ miles from Sioux Falls (nearest authorized Alfa Romeo mechanic). AAA will tow but, only 1 of the 3 of us will be allowed to ride in the tow truck! Unacceptable!! Against all recommendations, we drive an additional 140 miles before we are scared to go on. At the Vivian Eastbound Rest stop, a worker gives us info on Charley's Welding & Auto Repair and their mechanic, Jordan as well as King's Inn that is within walking distance of the repair shop. Jordan answered and said he'll be able to do the oil change on Monday at 9:30 am. Nick, from King's Inn was able to accomodate us for the night. Nick also suggested Henriksen Auto Body Towing 24/7 in Presho. Dave Henriksen, owner, assures us that he'll get someone to tow us asap. In no time at all, Don, tow truck driver, shows up, tows our car, with all 3 of us to Charley's. We were told to leave the car in the yard. We get there and Jordan is at the shop!! Unbelivable!! On a Sunday, on his day off!! On Monday, the car is ready before 10am. Jordan, Don, Dave, & Nick you guys are AMAZING!! We truly appreciate all of you!! Highly recommend 100%. These guys are experts in their fields and their hearts are pure gold!!

This review is long over due and for the service department. During a cross country trip my truck…read morebroke down right near this dealership. First thing the next morning we walked back to the dealership to tell them why my truck was there. They took me right in and could have hosed me for some major repairs. Turned out my fuel pump went while I thought it was something major. They were honest with me and did charge an arm And a leg for the repair.

Didn't seem too overcrowded or busy, but was professional! A lot of clean and pristine vehicles,…read morebut had a decent amount of the same models. Overall, this place is primed in being one of two dealerships in the area! Not hard to find.

I called Thiel's collision center from the highway when I was driving cross country and the plastic…read moreshielding from the bottom of my car came loose on the highway. It was very scary. Kim answered the phone and was kind, patient, and helpful giving me directions to the shop. Even though they were closing in a half an hour from when I called (and 15 minutes from when I finally got through the door), Brandon agreed to do quick fix that has held so far and got me back on the road. The stretch of I-90 that I was on had very few options as far as towns and businesses and being that close to closing time, they could have told me they could not take my car. However, Brandon and staff were friendly, knowledgeable, and straight forward with the repair. The only unfortunate part is that this shop is not closer to my home in Denver; I would love to have such honest and nice people do my bodywork.

Was our second phone call after tire fell off side by side trailer. He was fast and nice. He told…read morewere to get parts to fix and was up early in the morning. Even left trailer on roll back so husband did not have to do work on ground. I will only be working with him in the chamberlain sd area again if we have issues.

Blew our transmission on a cross country road trip, on Memorial Day weekend. Ron came by to tow the…read moretruck in less than an hour, and did a great job. Amazing service, definitely recommend!

this company is the best!!! I was traveling from Missouri thru South Dakota and had some…read more truck trouble. I called Overwegs and they were out with a towtruck and picked up my truck and living quarter horse trailer within 30 minutes and hauled me to their shop. They got me right in knowing I was sitting there with a horse in the trailer and got me back on the road with a major repair the same day!Keith went above and beyond my expectations! strongly recommend!!!!

They were able to get us in and out quick after some of the tread came off one of our trailer tires.read more

If Mel opened a shop closer to where I live, it would be my go-to shop!…read more My girlfriend and I were driving through South Dakota on a road trip and right as we went down into Chamberlain to see the nice view of the Missouri river, a "low oil pressure, shut off engine immediately" warning displayed on my dashboard. I pulled over right away opened the hood to find my battery smoking and it smelled like rotten eggs (which is a sign the battery is in a terrible place). This happened later in the evening so we called a local tow service and they dropped it off at Mel's with us hoping he would be able to take a look the next day. This was day one of our week long trip and with a low oil pressue warning we were a bit worried about our situation. I arrived first thing in the morning at Mel's shop to speak with him about my car. I told him the situation and then Mel asked for the keys and went to work right away. There weren't many places to go around his shop (that I knew of) so I hung around while he looked at. After a few minutes he found that the oil pressure sensor was bad. He replaced that and then worked on replacing the battery as it was obviously not ok. When he finished replacing the battery we went for a drive on the highway to make sure the voltage and the oil pressure were fine. It is my understanding that in some cases where the battery has the characteristics as mine did in this case that the alternator could be overcharging it. The voltage and oil pressure were consistenly fine on our ten minute drive so it seemed the only problem was the battery had just met its time. The bill was very reasonable and we had no further problems the rest of the road trip. It was almost nice in some ways to have my car break down when it did so I was able to bring it here to save on repairs. Mel is plesant to talk to, seems like a smart guy, and helped us out in a pinch. As long as Mel is still in business, don't worry too much if your car happens to break down while passing through Chamberlain.

Mel helped me out with an air conditioner that needed recharged while on a trip to Yellowstone. He…read moreworked me in first job of the morning and had me on my way in 20 minutes with a happy family!

I purchased a brand new car in 2009 from them, and more recently a low mileage used truck for over…read more30k. When I found it would not pull my camper I went to trade it at a different dealer and they told me that it had been damaged on the right side. This was a surprise to me as well as it never mentioned it. Yes the damage had been fixed but this still shows up on a Carfax report and I feel effects the trade in value. Also I found out the truck came from an auction in New Mexico . I know by law they didn't have to disclose this because the dollar amount was not enough where they have to report it by law. But I would have appreciated it being a long time customer if they had told me

I was in town for the Scavenger's Journey (about 4 hours away from home) when my vehicle started…read moreshaking/vibrating heavily! I was in Chamberlain, & had to wait until someone opened. They guys at CarSwap checked me out & determined the problem, but did not have the parts to get me going. They called all over the area to find someone who could help. The sent me over to Riverview Chevrolet as they were told they had some parts to help. Allison assured me right away that they would check everything over & see what they could do. She also offered me one of their vehicles to drive right away. I was too upset to take her up on it, so just went on a long walk. Chuck, one of their service techs, offered to check out my vehicle even though I had no appointment & he had other work to do. He was very thorough, & came up with a list of items that needed to be addressed--well over what the vehicle was worth. He even showed me what was wrong under the truck & showed me how it was very unsafe to drive it. He offered to fix the items that would get me home as safe as possible, for the least amount, as I would never be driving that truck again. They even threw in a free tire as one of mine was "out of round"!! Their kindness was just overwhelming!!! Later, Allison even insisted I go for lunch & get in some sales with their vehicle so that my entire day wasn't just used up in the mechanics shop!! Yes, it was a large bill, but they didn't have to add me to their list of repairs, & Chuck even worked through his lunch to put me back on the road sooner!! They went out of their way to give me the best customer service , as quickly as possible for as little cost as possible!! I am forever grateful!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!