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    Curtiss Woodworking

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Torrco Design Center - White Vanity

    Torrco Design Center

    (10 reviews)

    We just bought a new home and are about to renovate seven bathrooms and a large kitchen. Torrco is…read morethe ONLY company from which I would never consider purchasing plumbing fittings; here's why: In our last home, we had to gut renovate three bathrooms and almost everything we needed came from Torrco. Unfortunately, they promote a partnership with the high-end American Standard brand, DVX. People, this stuff is absolute garbage. One example: a shower valve and fitting was replaced THREE TIMES by Torrco/DVX and never functioned properly. They finally offered us a full refund. But they wouldn't actually mail the refund check. I was forced to follow up time and again, asking where things stood, either being told it would be resolved "tomorrow" or some other delay tactic. At last, I wrote to the owner/CEO of Torrco (he works out of this location in Waterbury) and explained the whole thing to him. Guess what? No response. So now I understand that everyone who works there is simply following his example: provide a terrible product and then duck responsibility, hoping the customer will grow tired of the runaround. Good CEOs are concerned when a customer is unhappy. Bad CEOs hear a complaint and decide to go golfing. There are so many competing options that you can hardly go wrong by choosing any other supplier than Torrco. Unless, of course, you enjoy being sold crap products that are then followed up with a total lack of customer service. If that's what you like, by all means, call Torrco.

    We splurged on an amazing bathroom. And the Torrco Design Center made it happen. They were very…read moregood at explaining the entire process, from fabrication to installation of our custom shower and vanity top. Tina was our design center advisor and you can tell she cares about helping the customer and it shows in her follow up. I have another bathroom I plan to re-model in the near furture, and you can bet I'll be going back to Torrco.

    Curtiss Woodworking - contractors - Updated May 2026

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