This shop is packed full of all the large household appliances. They have a variety of makes and…read moreprice ranges. The staff are very helpful and they have a delivery and fitting service which was excellent. I got a dishwasher from here recently and the assistant was brilliant, pointed out the special offers and showed me the differences in the models. Really seemed to be interested in helping not just trying to get my money like some places!

We have recently bought a Bosch fridge-freezer and a Neff gas hob from Keymex. Both appliances had…read morean offer attached, and Keymex also matched the price of the gas hob to a large retailer's offer. All the staff are very helpful and knowledgeable about the products, but there is no hard-selling. We would definitely recommend the store.

I've been renting TVs all my life, dspite the growing trend to buy. When I first started renting…read morefrom Forbes (way back when they were a small company) they were superb. And the great thing is that as they have expanded, buying out other small companies and some chains as well, they have stayed true to their great customer service. They offer top name brands and reasonable prices, quick support if you need it, really pleasant and helpful customer service, and swift delivery. I've just changed my TV with them, and they had the latest Panasonic Viera installed in my flat within three days of me making the request. On the downside, and the reason that I haven't given five stars, they only have the one showroom in Redhill, and I live in North London! Maybe I'm old fashioned, but I still like to look at the items before I rent / buy. However they do offer a 10-day "change your mind" period, where you can change to something else if you decide you don't like what they have sent you. I know that by now I could have bought several new TVs outright, but if something had gone wrong with any of them I would have been stuck with a repair or replacement bill. I did have one Toshiba TV go wrong and they replaced it realy fast, at no cost to me. I know renting isn't to everyone's taste, but I really like Forbes.

I have no idea if the appliances I rented were in good condition or not because I never saw them…read more The deliverymen they sent were apparently incapable of taking a washing machine up two flights of stairs. If you live in a flat then you should only use this company as an extreme last resort as they will very likely waste your time. I was under the impression that the deliverymen simply didn't wish to bother with it. They were talking about the difficulty of the job before they even entered the building. Save yourself the effort and find somebody else. I will say, though, that the customer service agents were very good.

When the old washing machine of 17 years service decided it was time to retire, I went to Howards…read moreto find another, was advised sensibly and decided to chose another model of the identical name with a washer drier, paid for delivery and uplifting of the old washer. The new washer was installed and tested. It did not work properly, so the delivery men undid the unit, and within a day had brought me a Free hire one, until a new one was available. The replacement was a success though!

I`ve always supported local services, and this one has been no exception. With all those…read morecomplicated new energy saving new fangled wattage bulb attachments, it is very confusing, not to say so many ranges, batten ,scew in , and different diameter sockets, you cannot always source elsewhere, it is comforting to know there is a person whom will know.