After spending 2 and a half hours at Currys last week Friday we spent £1585 on a cooker and a fridge. We were told we could take the store fridge which was slightly damaged but we were happy to do so because the first assistant said they are out of stock and we had hired a van to take the display item; the assistant at the front desk decided to tell us we can order it brand new (which was a lie) . Only to find that they did not deliver the item or even call us, they took our money knowing it wasn't available just so they could rush us out the shop and go home ( even though we waited half an hour for service to start with!). Now we are heavily out of pocket no Fridge Freezer and the customer support was appalling very unhelpful . when we called they said the fridge is not in stock and they don't know when it will be back in stock and when it will ever arrive could you imagine such service when you have paid almost £800 of your saving for an item and they talk to you like that with no resolution or alternative or even an apology!!. We paid by card so we will go back to Brixton and ask for our money back . we were going to buy all our appliances from Currys for our homw but I have now decided against it. I will also never take out cover again as they have to refund that too,.... I could only imagine the chaos if i ever needed to use my appliance cover maybe its a blessing. read more

I've read the bad reviews here. I bought a HP printer 3 weeks ago and a part was faulty. I went in at 9.30 and saw a very courteous and helpful assistant straight away. He spent some time assessing it and and with no hesitation gave me a brand new replacement under the 30 day replacement service. After that time it would have to have been left for repair. I then took out a 3 year instant replacement guarantee for any fault for £14.60. I would say that I was very well treated here. Perhaps when they're very busy service could be a problem. read more

Service was terrible, I walked in and was instantly being harassed by some dude from phones 4 u, he was tryna pitch sales and deals to me after I told him so many times I'm not there for a contract phone smh, the number of staff is ridiculous there was one dude on the shop floor so u basically had to find what u wanted urself, and the service is super slow, only good thing is that it's really close to where I live and that's the only reason I'd go back read more

After booking a item online, got to the store the lady behind counter told me they didn't have the item and the old Kent rd had 3. I asked her if she could book it for me she told me to do it myself. In my mind that's not great customer service, if I could I would have given only half a star not even one read more

I have never been impressed with the service of the staff at this branch each time I visit the store. They are often very unhelpful and lack customer services skills. I purchased a desk fan today which did not work when I set it up at home. I immediately returned the item and despite 4 members of staff confirming it did not work, not a single one of them could apologise for the inconvenience. Of course I took my money back and walked out. read more

Appalling service!!! Avoid this store at all costs!! It's just not worth the pain of dealing with them. I always forget how bad they are, go here cos it's convenient and then regret it every single time. Seems to be a combination of poor logistics and unmotivated staff. Just go to Argos or John Lewis or anywhere else instead. Really! Ironically, the hold music that they play while you try and try to get someone to answer the phone - it's 'We have got to get it together.' They really do need to get their act together. After broken promises about the mac laptop I'd bought being delivered the next day/ collectible in store, numerous lengthy, painful visits to the store, a week now of no communication, im still sitting here wondering where the laptop is that I've paid for and they're not answering the phone. Cancelling that order now... read more

Have been to Curry's Brixton many times to buy any number of things. For years I have hated going in and usually found the experience demeaning. I often left without buying what I wanted. The staff, if they could be found, where unhelpful, in a rush, not working in that section etc and I never felt that my custom was important, let alone necessary to keep business rolling along. If I walked up expectantly to a staff member I was usually met with lowered eyes as if they were in the middle of something else terribly important. The last 2 times I have been I have found a complete change around. The staff (mostly) are friendly and knowledgable. I wanted to buy a computer for my daughter and a staff member called Sean made me feel as if I was the only customer in the shop. Yesterday I went to buy a deep fat fryer and again was delighted to be met by a female member of staff who couldn't have been more helpful. There is still a woman at the till who could do with a lot of training in customer care, but with the new lay out and the obvious huge improvement in staff working methods i have no problem in giving Currys Brixton 10/10 read more

ordered some software from them. item arrived but box was completely empty and damaged. phoned up and was told a replacement would be sent. nothing arrived. phoned them again and they said they hadnt sent replacement but promised would send that day. Nothing arrived again. Phoned again and told the same. In the end i got fed up and asked for a refund. Now chasing for a refund time and time again. read more