no stars for customer service or food. We had a meal tonight 16th August 2008, the food was cold so we advised the waiter straight away. He said he would ask the chef to heat in the pan, it came back as one mixed mess, as we had already added the curry to the rice, and the meat had gone hard. We advised the waiter again and he said he would get the chef. The chef didnt come and a man, assuming it was the manager came out spent 5 minutes talking about us to the waiter in his language, then took a further 5 minutes to come over to us. He said they had good reputation for 23 years and he would sort it out. He left us for 10 minutes and we were wondering what was going to happen, then he came and cleared the plates and the food, sighing and tutting. The waiter then brought us 2 hot towels. The man came back out and spoke to the waiter again who gave us the bill! We said we were not paying for the food as we had not eaten, so we paid for the poppadoms and the drinks only. After being regular customers here for some years, we would not go back there again as the standards have reduced and the customer service is appalling. Jane and Dave, Newbury. read more