WARNING TO PROPERTY OWNERS & TENANTS: Read Before Signing Anything with PMI West Palm…read moreI am posting this factual review regarding our lease experience with PMI West Palm (Unit 525) so that prospective tenants and property owners know exactly how this company operates behind closed doors. FOR PROPERTY OWNERS CONSIDERING PMI WEST PALM: PMI West Palm actively mismanages properties and exposes property owners to severe legal liability. Upon move-in on July 1, 2026, our unit had active structural water leaks, ceiling damage, and unmitigated mold. City of West Palm Beach Code Enforcement inspected the property and cited active municipal code violations. Rather than fixing the property, PMI West Palm admitted in writing that the property owner lacked the funds to perform required repairs. PMI handles properties they cannot maintain, leading directly to tenant lease terminations and code enforcement cases. FOR TENANTS CONSIDERING LEASING FROM PMI WEST PALM: Interference with Inspections: When we scheduled an independent environmental specialist for an assessment of the active moisture and mold, PMI West Palm directly contacted the certified inspector and turned them away from evaluating the unit. Withholding Veteran & Tenant Funds: Following lease termination due to habitability failures under Florida Statute § 83.51, management explicitly stated in writing that "no refund will be issued." PMI West Palm is actively withholding $9,755.90 in cleared funds--which includes $9,150.00 in federal veteran housing assistance grant funds provided by Faith, Hope, Love Charity, Inc. CURRENT STATUS: City Code Enforcement: Active municipal violation notices logged. State Regulatory Action: Sworn administrative complaints submitted to the Florida DBPR (Division of Real Estate) against the Qualifying Broker for escrow and licensing violations, along with formal reports to the Florida Dept of Health and the VA Office of Inspector General (OIG). All claims in this review are backed by timestamped video recordings, City Code Enforcement inspection reports, Rentvine ledger receipts, and direct written emails from PMI management. DO NOT TRUST THIS COMPANY WITH YOUR MONEY OR YOUR PROPERTY.

From the owner: As a proud leader of PMI West Palm, we are honored to operate a Veteran Owned & Operated premier…read moreproperty management company based in Palm Beach County, FL. With a strong focus on both residential and commercial property management, our team is committed to our mission of "Opening Doors to a Better Life" for our clients and tenants. We bring a wealth of experience and dedication to the real estate industry, prioritizing exceptional service, integrity, and community engagement. Whether managing properties or helping individuals and families find their perfect match, our goal is to ensure a seamless, rewarding experience for all parties involved. If you're looking for professional property management services or simply want to connect and explore opportunities, I'd love to hear from you. Our Mission: We open doors to a better life Our Vision: To Become the World's Premier Property Management Brand Our Core Values: -Community: We only win together -Service: We set the standard -Trust: We do what we say -Entrepreneurship: We find a better way -People: We respect one another Office Line: 561-469-0006 Website: westpalmpmi.com

Seeing this low and totally accurate review explains everything. As a former tenant of one of their…read moreproperties for three year, their incompetence is only surpassed by their unprofessional and incomprehensible treatment during and after your tenancy. Learned they do not employ maintenance staff, only sub-1099 contractors that only want a paycheck. Today I discovered after no response or communication regarding the return of my security deposit, they also do not have a physical office but only exist through a key man office space by appointment only. A property management company with no property and no maintenance staff! Steer clear from them!

AVOID BY ALL MEANS please save yourself. they will not respond in a professional matter . they…read moredon't communicate to the owner. they are unable to assist in any repairs. they go non responsive and told me today after an issue of 2 months said " it's its an emergency call 911" ... really it isn't worth renting for any of them.

Elizabeth Ramirez, I truly appreciate your timely assistance…read moreand professionalism in providing the Certificate of Approval. Your responsiveness made a real difference in helping us move forward smoothly, and I want to acknowledge that with sincere thanks.

Instantly upon entering Jilsa Management's website, I noticed its well-designed layout. They make…read moretheir services and strengths clear. When they combine professionalism and friendliness, it makes them stand out from the others.

HORRIBLE! move out or don't move in under this management…read morecompany! I don't even live here and as a potential resident have experienced the most unprofessional management. Run Dont walk!

The company is very hard to get in touch with the individual property managers. I have sent emails…read moreand have waited for a reply to no avail. The most the receptionist can do is send you to a voicemail box. Also, for whatever ever reason the property is always being transferred to a new person. I've been in contact with about 4 different property managers in the last few years.

Jodi Crabtree was super helpful and patiently waited for me to get all the information I needed to…read moreemail her. She has also picked up the phone every time I've called and has returned all of my messages in a timely manner. Thank you again Jodi

They do absolutely NOTHING to help solve individual homeowners issues. They throw everything to…read morethe "Board" and then bothing gets done.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

We've been working with Mangrove Property Management for a few years. They have a great system for…read moreboth the tenants and owner. Mike and his team really go the extra mile to make sure everyone is taken good care of.

Mangrove Property Management has been a great partner in renting out and caring for our home…read more Their service came highly recommended from a friend and they have easily lived up to their reputation. Mike has been a pleasure to work with from the beginning. He has always been clear and transparent about costs, estimating our home's rental value, and the services offered. Mangrove excels at handling all aspects of the rental including property management. Mike is always on top of any maintenance and tenant concerns. Being an out of state property owner, we are extremely grateful for his communication and have confidence that our property is being well cared for. We would highly recommend MangrovePM to anyone looking for a property management company.

Chris DuBois at The Tricoli Team was excellent to work with as a Buyer's Agent to understand the…read moreWest Palm Beach market. Chris's helped us navigate the neighborhoods in searching for a luxury condo, in moving from another state. Also Chris was very responsive to our Yelp request to schedule a same day appointment.

My sister and I inherited a condo from our brother and called Tricoli Team. our point of contact…read morewas Chase Caccamo. The first meeting when he came to see the property and discuss everything with us; he spent a good deal of time and listened to us and explained in detail what we could expect. Once we had the placed cleaned out, they came in and took photos to upload to their site, which is far reaching. Chase or Neil would contact us frequently to advise status of the market. they were very communicative and very responsive. The end became dicey due to the title company whom the buyer chose and Chase intervened repeatedly to facilitate the closing in a timely manner. The bottom line is they got it done and stayed in touch throughout the process. i would highly recommend this team for your needs.