Rude professional behavior…read more Won't answer your questions about what to expect on your next visit Tells you to show up at the time your visit card shows, and then they set you up for a midnight visit, where nobody shows up. Talks about you while you are coming out of sedation.....(the doctor telling the assistant)......"I wish he would shut up".......while I am under sedation" After a year of not getting the dentures to fit correctly, I told them to get it right or I want a refund, they charged me $2700 for a temperary denture. Fraudulent billing ( I paid up front for upper & lower dentures, and then when i wasn't satisfied with doctors performance) tells the receptionist to bill me $200 more dollars for a "healing denture". You try to call their "customer service", and you get hooked up with a "telemarketing answering service, that won't forward your complaints. And, I believe the bottom right implant to hold my bottom denture in place isn't correctly installed, (constant pain).

Fantastic experience from start to finish! The front office from billing to setting appointments…read morehave been on the mark. Treatment is informative and done with choices being laid out. Actually treatment has been as pain free as possible with a lot of compassionate care. Highly recommend Dr. Rice and the entire staff! Thank you!

Bad experience with these people. They changed the prices after the consultation, only did half the…read morework and tried to charge more. My teeth are still messed up and needing work. All I needed done was wisdom teeth extraction.

They are very attentive and make sure you are well informed and comfortable. I was able to get all…read moreof my medications the night before so that I was prepared for my surgery.

I only wish I could give more stars. This is my second experience with Dr. Urbanek and his staff…read moreand both exceeded my expectations. Having worked in the dental field earlier in my life I can recognize excellence in the care part of dental care. They are prompt but take their time with the patient. Everything is thoroughly explained and the procedures were performed with more attention than given in the explanation. In both instances, my outcomes were even better than I anticipated.

From the owner: Specialist in Oral and Maxillofacial Surgery. Emphasis on dental implants, minimally invasive tooth…read moreremoval, and socket grafting.

Beware of this dentist. My mother went to him for pain in her tooth. He said to "keep an eye on…read moreit". Well, that's not good enough. We got a second opinion from another dentist and sure enough, the tooth she was complaining about was infected. My mother had her aortic valve transplanted and any doctor knows that with transplant patients, infection is a much bigger issue. Left untreated, infection can cause endocarditis to develop; I almost lost her once due to this dreaded illness so I am extra careful to make sure she gets the treatment she needs. Dr Rains was careless and did not investigate this situation like he should have. If you are a healthy person and need dental work done, he's probably OK but if you have extenuating health issues, I wouldn't go to him. I don't think he can be trusted.

A person I care for had impacted canine surgery here. Dr. Waters completed the surgery. He did a…read morefantastic job. He was very caring. During the course of the care, he answered all of my questions completely and carefully. The actual surgery went very smoothly. The office followed-up with me post-op (twice). The patient in question has had a successful outcome despite being a 'higher-risk' patient. The office worked with my insurance to come to a very reasonable price. I would highly recommend these folks if you need dental work.

Evaluation went smooth. Did take longer than I thought it would. Talked to the doctor and he…read moreanswered all my questions. Overall the eval went good. I can't comment on any procedures because I have not had anything done yet. The cost they gave me was $51,000. This included a full mouth replacement. Every year you have to pay $360 for a cleaning.

Have been going to this dentist for many years. Reasonable prices. Have referred many people to…read morehim. Easy to get appointments.

Came here because I was referred by Strohman Dental . My son had a wisdom tooth coming in…read morediagonally and it was recommended that we get it poured as soon as possible. We came to the live Oak oral surgery pre-appointment where they checked everything and gave videos about what the procedure would do. We signed many medical waivers. They just of the waivers where you can be permanently paralyzed, your mouth can get stuck, and you could have pieces of your teeth still in your mouth in different sections that they could not get if they break off. Explaining duration of pain and dry sockets. We also had to pay our down payment to make sure you have money in your pocket if you don't have insurance, especially. The surgery came pretty quickly and you pick up the patient you brought around the building at a door, but it's not actually marked which caused us some confusion and made us worry a little bit. They did give good instructions to stay healthy. The business let us know that if we have any issues we could call and they did check on my son the next day to make sure that he was fine and he didn't need anything after surgery. We picked up his medication and his mouthwash from the Walgreens right down the street But if you have another place, you would like things to get picked up let them know as soon as possible. The instructions was clear and concise, and my son was feeling like himself in a few days, we just requested him to move slow, follow the instructions, rest and relax. He is healed up did not have any dry sockets or side effects. Super glad we got this knocked out and now we are just living our regular lives without any issues with a few less teeth.

It was awesome best oral surgeons ever I had to get surgery…read moredone for my teeth and it was down in a hour

Every appointment was being charged a bill , out of pocket expenses, recommended additional…read moreservices even with insurance coverage. No! Thank you xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I went to Aspen Dental for a dentures consultation and walked out feeling like I'd just sat through…read morea used-car sales pitch. I've had routine cleanings every 6 months for the past 7 years. Not once--ever--has my regular dentist told me I had periodontal disease. Suddenly, during Aspen's "free" exam, I'm told I have bone loss and beginning periodontal disease, and that dentures aren't the real solution. Instead, they pivoted immediately to selling me: * 3 crown bridges * Additional treatments * A treatment plan totaling $14,367 No conservative options. No "wait and see." No acknowledgment of my consistent dental history. Just pressure, fear-based language, and financing talk. The diagnosis felt conveniently timed to justify a massive upsell. If periodontal disease had truly been present, it would not have gone unnoticed for 7 years of regular care. Periodontal disease doesn't magically appear overnight and suddenly require five-figure dentistry. The entire experience felt corporate, rushed, and sales-driven, not patient-centered. I wasn't treated like someone seeking care--I was treated like a revenue opportunity. If you're a senior, on a fixed income, or coming in for dentures, be extremely cautious. Get a second opinion before agreeing to anything here. Dental care should be about health--not quotas.

Great dentist and nice dental hygienist. Dr leach has always been super gentle and attentive to…read moredetail. I would highly recommend them