RUN, don't walk. Don't even walk through those doors. You'll never forgive yourself for making such…read morea bad decision for your dental needs. Quality=0 at this place. They don't care about you, just how much money they can get out of your pocket. The dentists are incompetent. Went In for a cleaning, and was told every one of my teeth on the bottom had rotted roots, and no sense in cleaning them. They all needed to be extracted. Office lady came in, showed me the paperwork and charges to have that done. $3,000. I said no. Made an appointment with a private dental office. Nothing wrong with any of my bottom teeth. Mind you, this came after I went through the process of having a top denture made and 4 implants, so the top denture would be secure and unremoveable. Every implant they put in my jawbone had to be removed. This happened over and over again. I got fed up. Every time they worked in my mouth, I left their building in so much pain, it was unreal. They had you leave with blood dripping out of your mouth, telling you to change the gauze every 30 minutes, and to take ibuprofen and Tylenol for pain. No compassion from these people. If you had a question or complaint, the answer was always the same. "you're still healing, and swollen. We'll have you come back in a month and take another look." Right now, I'm sitting here typing out this review with 5 unusable implants in my jawbone that need to come out. I now need an oral surgeon for that, plus I had a bill from DDS for $6,000. I demanded a refund yesterday, so I can use it to pay an oral surgeon to fix this mess the incompetent dentist made. They refunded me $5,000. That dentist has been fired, by the way. Run......‍

The first day I went to DDS every one was so friendly and really seemed to care about my needs…read more They explained to me about the procedure, discount if done before a certain time and then the total cost. I felt confident about them so I scheduled a date. I had dentures with 4 implants on the top and 4 implants on bottom. I paid them the full payment which is required before they do any work. Looking back now I should have questioned the total payment up front. My first visit was pulling all my teeth, extremely painful. The dentist and assistant seemed more interested in visiting about personal things than taking care of my needs. Every visit I made after this seemed to become more and more unprofessional. I had 3 bone spurs which had to be shaved down. The dentist didn't even put a covering over me so when they had me raise up in the chair blood ran all down the front of my shirt. She said oh you have blood on your shirt so you can go to the bathroom and clean it off. Didn't apologize for the mess she could have avoided. They never explained anything to me so I had to ask questions if I wanted to know what to do next. I had to call back to the office and the receptionist would give her ideas on what to do. One of the receptionist that sits by the window in the hallway was so rude. My visits went on for over 8 months. My last visit I was told would take about 2 hours, which was aligning my teeth. The dentist didn't even come around to see this. So the assistant was rushing to get this done and so my bottom and top teeth were not aligned properly. She did this alignment in 20 minutes. This has to be the most unprofessional place for dentistry I've ever dealt with. I went back the next day to see if they could look at the alignment. The receptionist said no you don't have an appointment and you walked out. She said you can come back in the morning at 8:30. She was very rude and down right hateful with me. I said I would come back but after I got home I decided I couldn't deal with this place anymore. So I called and canceled the appointment. I called another dentist office, they got me in that afternoon. They were so kind, professional and took great care of me. They barely charged me anything and told me if I had any more problems with my alignment to call and they would do it at no charge. Thank you Lord for guiding me to a wonderful place that truly cares about their customers. I feel DDS is all about getting the money and then they don't care about you after that. I've never had to write a review like this in my lifetime but I'm trying to save others from being treated so unprofessionally as I was.

Bad experience with these people. They changed the prices after the consultation, only did half the…read morework and tried to charge more. My teeth are still messed up and needing work. All I needed done was wisdom teeth extraction.

They are very attentive and make sure you are well informed and comfortable. I was able to get all…read moreof my medications the night before so that I was prepared for my surgery.

I only wish I could give more stars. This is my second experience with Dr. Urbanek and his staff…read moreand both exceeded my expectations. Having worked in the dental field earlier in my life I can recognize excellence in the care part of dental care. They are prompt but take their time with the patient. Everything is thoroughly explained and the procedures were performed with more attention than given in the explanation. In both instances, my outcomes were even better than I anticipated.

From the owner: Specialist in Oral and Maxillofacial Surgery. Emphasis on dental implants, minimally invasive tooth…read moreremoval, and socket grafting.

Beware of this dentist. My mother went to him for pain in her tooth. He said to "keep an eye on…read moreit". Well, that's not good enough. We got a second opinion from another dentist and sure enough, the tooth she was complaining about was infected. My mother had her aortic valve transplanted and any doctor knows that with transplant patients, infection is a much bigger issue. Left untreated, infection can cause endocarditis to develop; I almost lost her once due to this dreaded illness so I am extra careful to make sure she gets the treatment she needs. Dr Rains was careless and did not investigate this situation like he should have. If you are a healthy person and need dental work done, he's probably OK but if you have extenuating health issues, I wouldn't go to him. I don't think he can be trusted.

A person I care for had impacted canine surgery here. Dr. Waters completed the surgery. He did a…read morefantastic job. He was very caring. During the course of the care, he answered all of my questions completely and carefully. The actual surgery went very smoothly. The office followed-up with me post-op (twice). The patient in question has had a successful outcome despite being a 'higher-risk' patient. The office worked with my insurance to come to a very reasonable price. I would highly recommend these folks if you need dental work.

Evaluation went smooth. Did take longer than I thought it would. Talked to the doctor and he…read moreanswered all my questions. Overall the eval went good. I can't comment on any procedures because I have not had anything done yet. The cost they gave me was $51,000. This included a full mouth replacement. Every year you have to pay $360 for a cleaning.

Have been going to this dentist for many years. Reasonable prices. Have referred many people to…read morehim. Easy to get appointments.

Came here because I was referred by Strohman Dental . My son had a wisdom tooth coming in…read morediagonally and it was recommended that we get it poured as soon as possible. We came to the live Oak oral surgery pre-appointment where they checked everything and gave videos about what the procedure would do. We signed many medical waivers. They just of the waivers where you can be permanently paralyzed, your mouth can get stuck, and you could have pieces of your teeth still in your mouth in different sections that they could not get if they break off. Explaining duration of pain and dry sockets. We also had to pay our down payment to make sure you have money in your pocket if you don't have insurance, especially. The surgery came pretty quickly and you pick up the patient you brought around the building at a door, but it's not actually marked which caused us some confusion and made us worry a little bit. They did give good instructions to stay healthy. The business let us know that if we have any issues we could call and they did check on my son the next day to make sure that he was fine and he didn't need anything after surgery. We picked up his medication and his mouthwash from the Walgreens right down the street But if you have another place, you would like things to get picked up let them know as soon as possible. The instructions was clear and concise, and my son was feeling like himself in a few days, we just requested him to move slow, follow the instructions, rest and relax. He is healed up did not have any dry sockets or side effects. Super glad we got this knocked out and now we are just living our regular lives without any issues with a few less teeth.

It was awesome best oral surgeons ever I had to get surgery…read moredone for my teeth and it was down in a hour

Confusing about if they had the proper things on hand to deal with severe dental anxiety and an…read moreextremely low dental pain tolerance. My extraction gave me flashbacks to my 5 year old experience at the old Dentistry 4 Kidz that made me begin my dental trauma issues. Dr Torres was nice but I was shocked that $23,000 was the treatment plan estimate for all the work they want done in a year. I don't even make that much a year, it's ridiculous. I also didn't feel confident that the assistants weren't positive of what they were doing. Just really still in pain and I can't get approved for any finance options so I feel like I'm just gonna have to suffer on these other 23,000 worth of work. That's a used car amount of money not something a national dentist office needs to maintain anything. They get plenty of business and the non insurance people get lured in with a cheap exam and then boom, your whole year in pay for the treatments. I wish we had another emergency dentistry that doesn't feel like direct extortion or that one place that have people booked out WEEKS with no pain meds for emergency procedures that have to wait weeks. Overall dental care in this town is way way down and mental health is all time lows, we need a better system that isn't exploiting the poor people who deserve care too

I went to Aspen Dental for a dentures consultation and walked out feeling like I'd just sat through…read morea used-car sales pitch. I've had routine cleanings every 6 months for the past 7 years. Not once--ever--has my regular dentist told me I had periodontal disease. Suddenly, during Aspen's "free" exam, I'm told I have bone loss and beginning periodontal disease, and that dentures aren't the real solution. Instead, they pivoted immediately to selling me: * 3 crown bridges * Additional treatments * A treatment plan totaling $14,367 No conservative options. No "wait and see." No acknowledgment of my consistent dental history. Just pressure, fear-based language, and financing talk. The diagnosis felt conveniently timed to justify a massive upsell. If periodontal disease had truly been present, it would not have gone unnoticed for 7 years of regular care. Periodontal disease doesn't magically appear overnight and suddenly require five-figure dentistry. The entire experience felt corporate, rushed, and sales-driven, not patient-centered. I wasn't treated like someone seeking care--I was treated like a revenue opportunity. If you're a senior, on a fixed income, or coming in for dentures, be extremely cautious. Get a second opinion before agreeing to anything here. Dental care should be about health--not quotas.

Great dentist and nice dental hygienist. Dr leach has always been super gentle and attentive to…read moredetail. I would highly recommend them