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    Frech Devek K MSD DDS

    5.0 (1 review)

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    5 months ago

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    Spearmint Kids Dental & Orthodontics - Wichita Falls

    Spearmint Kids Dental & Orthodontics - Wichita Falls

    3.0(2 reviews)
    1.6 mi

    We travel an amazing amount and both of my kids have been to dentists around the world. We are…read morenewer to Wichita Falls and still hadn't found our dentist home (we are often on the road for months at a time both in and out of the country). We were new patients to Spearmint Kids Dental and it started off great. They saw us quickly, receptionists were friendly and rates were competitive. It seemed that the recommendations were correct and we were happy to have found our dental home. My daughter's front teeth were pretty bad from overnight nursing. She also had a cap come off of one of the back teeth. She wasn't in any pain at the time of the appointment and was able to sit by herself (she is only 3 and a premie so sitting in the large chair was difficult). Dr. Garret was awkward and very short when he came in to go over my daughters teeth. He hardly looked at her mouth or Xrays and instead asked us questions as to why we left our old dentist to come to him. He referred us out of office for the majority of the work but claimed that he was able to fix her back tooth after the holidays. He told us to watch for swelling and/or pain and to call the specialist about addressing her front teeth. We left not sure about Dr. Garret but still confident in the reviews so we purchased the plan sold to us at the front desk. It did make financial sense after all. A little more upfront, but it would even out after her next visit. Over the holiday my daughter's pain started. Salt water swishing was added to my daughter's routine after every time she ate. We woke throughout the night with her. Taught her how to eat on the other side of her mouth and waited for the dentist office to open. As soon as the office opened my wife called and the office made an appointment for her right away. We were ecstatic and my wife cancelled her previous engagements and I took off work to help control my daughter during the procedure. We were about to leave for the appointment when Spearmint Kids Dental called us back stating that they changed their mind and that they would not work on my daughter's teeth at all. They claimed that the specialist would need to address all of my daughter's teeth. We explained that we had left messages with the specialist but the were not open today and wouldn't open until Monday. The lady claimed that Dr Garret refused to see our daughter and would not perform ANY work on her mouth including the rear tooth. So not only is my daughter going to be in pain for days now (not that dentist should care about that or anything). Not only are we in limbo to see if this other dentist has capacity to see my daughter or when (they are closed for the next few days). Not only did we alter our schedules and were forced to take off work and miss prior arrangements. James Garret blatantly lied to our faces and then hid behind his assistant to cancel on a procedure he had previously committed to. Needless to say we are still looking for our family dentist.

    Great communication, my mom takes her grandchildren to spearmint and has been for almost 2 years…read moresince switching from Dr Lee and they have had such wonderful experiences, the dr takes time and answers questions and follows up very kid friendly and nice. So I decided to switch to Spearmint, Dr Garrett and I called and the receptionist was so sweet and made both our children appointments on the same day and answered all our questions. I can't wait to update after their appointments. As for my mom she said she would give him a 10 star if she could and highly recommended Spearmint on every level and one of her grandchildren have autism and is 17 years old and has never been comfortable with the dentist until she found Dr Garrett 2 years ago so now he looks forward to seeing the dentist and I highly trust my mom's opinion she is very picky when it comes to her grandchildren she has been raising since birth! I'm excited to see this dentist.

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    Spearmint Kids Dental & Orthodontics - Wichita Falls
    Spearmint Kids Dental & Orthodontics - Wichita Falls
    Spearmint Kids Dental & Orthodontics - Wichita Falls - Awesome hallway!

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    Awesome hallway!

    Frech Devek K MSD DDS - oralsurgeons - Updated May 2026

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