Chloe is amazing! I called to make an appt and was able to…read moreget a tattoo within an hr! Chloe was vey helpful and walked me through the whole process. I got a white tattoo and she made sure I knew I would eventually fade which is fine with me. She was very nice and accommodating when I asked her to redo the stencil a bunch of times! The tattoo shop was very clean with music playing in the background. I would definitely come back here for my next tattoo! Don't forget to bring cash when you come!

My wife and I were walk-ins on a Friday and Josh was super nice! It was my wife's first tattoo and…read morehe was really flexible on placement and design. He was patient on adding or removing things from the design and didn't push for anything, but was honest about if something may not work well. She had a great time and wants to go back for another. He wasn't able to do mine that day because he wanted to put more time into and I was super impressed with the honesty and enthusiasm he had for the idea. He added in so much more than I thought and I love it! I've had other tattoos but this was the longest sitting I've done and my largest. He gave breaks, checked in, and explained what step he was at, at every check in. For the details on workspace and cost: very clean environment, adherence to keeping things sanitized (couldn't give my wife a high five because he'd put on the gloves but gave an elbow bump in solidarity), and good, transparent pricing. There were no sudden switch ups in price and front desk service was excellent. I came in on a pretty slow day and everyone there was super nice. Excellent vibes and just a great experience. Will be going back!

Robert was awesome. Scheduled me for the following day, made suggestions and my tattoo came out…read moreperfect. Clean shop, great service.

Almost impossible to get a hold of someone. I called and I sent an email. I finally had a chance to…read morestop by but the guy i talked to seemed distracted and uninterested. He kept talking and joking around with someone I assumed was staff but I didn't see them. I told him I would think about it. Im not going back. Customer service is different that tattoo skills. You might just need a shop manager or a dedicated front desk person.

Juan is definitely one of the better professionals in this area to go to when it comes to…read morepiercings. I stopped by again because I had a little bump around one of the piercing things I got at another shop a long time ago. He helped me with the bump and explained aftercare very well, he's also very friendly and kind. They took me as a walk in which I appreciate greatly.

Big thanks to Juan for my piercings! I finally worked up the courage to get them done, and you made…read morethe experience so relaxing and completely painless. I'm already looking forward to coming back next week for more. Thank you so much!

100/10 recommend!! Walked in at 2, was back in my car by 2:11. He's quick and gentle. Thought my…read morerook was going to hurt, felt lil to ntn. Will most definitely return!!!

I recently went in to see Jingles for jewelry change. Once again it was a good experience he's…read morevery welcoming and kind and patient. He has a variety of many different types of piercing jewelry. I had a good experience and I will be coming back for more potential piercings and jewelry purchases.

Mackenzye at the Yellow Door is fantastic! I've seen her for waxing and piercing and she's don't a…read morewonderful job with both. She's very easy to talk to, has a beautiful space, and is conveniently located in south Redlands right next to Albertsons.

Got my ears pierced by Mackenzie and she did such an amazing job the girls are all very welcoming &…read morefriendly such a nice place will definitely be coming back

Cody Lee is awesome and fast! I fell asleep during most of the process. I would highly recommend…read morechecking out Empire Tattoo.

Cody Lee, Incredible.!…read more From the start of the initial process, meeting, setting up design, being able to work with my schedule. I highly recommend. His work shows for its self. This pic is 2 months after too.

The entire experience was great very professional clean calm atmosphere I definitely will continue…read moreto come back for all my piercings and jewelry is also extremely well stocked the staff is super cool very down to earth so polite and knowledgeable

The highlights of this shop are the variety and how clean it is but other than that it was an…read moreexperience I will never forget. Saturday the Fourteenth of February after Six O'clock to be exact. I came in with a family member looking for something but what we found was a bad attitude and really bad customer service. I'm not one to write one star reviews but this is one I can't let go. The employee or should I say the girl running the shop looked really unhappy when we walked in and that we just ruined her night. She did get off her chair to go through the motions of helping us but sat back down looking miserable. I did try to joke with her but she wasn't having it. We couldn't find what we were looking for and we were leaving and that's when she became helpful. Yeah, because we were leaving, not cool. So to the manager or supervisor, if you think I'm making this up? Look at the cameras inside the shop. Zoom in on her demeanor and her body language. Again I'm not one for giving one star reviews but as you know when you mess with a family member and you're there to witness it? There's no way you can let it go. I like the location in Claremont because of how friendly and helpful they are and I think this shop Needs that really bad. A final note, I don't like working weekends either but I do and that's part of my job that was in the app. And that's my take on this experience, Peace

After a long time of contemplating I finally decided to get surface back piercings and I chose to…read morecome here.... And I am so glad I did!! Cholo was extremely professional and friendly. He took his time making sure they were even and making sure I was happy with the placement. Inclusively he noticed I was wearing gold jewelry already so he picked out gold jewelry for my piercings (which I thought was very thoughtful and is something other piercers never even offered me in the past) the studio was very cleanly all and all I will definitely be coming back! And will recommend my friend to come here for all their piercing needs!!!

Came here with my friend to get our belly pierced. I've had it pierced once before somewhere else…read moreand it hurt so bad. I removed it for some time so I had to get it repierced. Cholo did such an amazing job that I didn't even feel it! He walked us through the steps and answered any questions we had. At the end, we spoke to Amy at the front and she was so wonderful. She told us how to clean it and gave us saline spray for our piercing. We had a nice conversation with her after going through the cleaning process. I'll be back if I ever need anything else pierced FYI: it's cash only. there's an atm at the gas station next door that charges $3.50

Thank you to Thomas for fixing my double helix piercings! I got them pierced from another place and…read morethey still haven't healed since last November. They were irritated and gross. I came in to Steel and Ink on a whim to ask if they could look at my piercing. Thomas helped me out, looked at my piercing, and put in some hoops. He said a lot of people do better with them, so I was willing to try anything. And you know what, they already feel so much better!! Thank you Thomas for helping me out today!

Best in the area IMHO! Richard kills it and has great suggestions on the art work. I will be back…read morefor number 3 here in Highland.

The girl who pierced my ears was SO sweet and beautiful! My ears looked fantastic, they pierce it…read morewith straight up needles and it cancels out the bleeding unlike other places. The vibes like a blackish- gothic tattoo shop vibe, the place is beautiful and needs to be revisited for my doubles and needs to be recognized more.

went there yesterday to get a navel piercing, 10/10 service, the piercer (female) made me feel very…read morecomfortable about the procedure and it looks great !