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    Curaleaf

    5.0 (2 reviews)
    Open 9:00 am - 8:30 pm

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    Ask the Community - Curaleaf

    Trulieve Miami Dispensary - Fresh flower

    Trulieve Miami Dispensary

    3.8(73 reviews)
    6.6 mi
    $$$

    I have mixed feelings about Trulieve and this location... first of all , everything aside…read more the best customer service I ever had in this store is from MJ he has lots of very good knowledge that he shared with me and my bf , he took his time to explain us the different types of concentrates,explain us the consistency and he also explained the different feeling of strains which is dope because that's very helpful when you want see what type of medicine fits for you. Wanted to add also Nick also always provides me with amazing customer service every time I come to this location! Really good vibes from Mj and Nick Ok ...so Trulieve is like years old I don't understand why they can't get ahold of their inventory... it's so unorganized and unprofessional You know how many many times I drive to a certain store because a specific strain I want says it's in stock and they don't have it at all It's sometimes a waste of time because basically you can go somewhere else and buy the stuff you want instead of just shrugging just shoulders and calling it a day. So many other dispensaries have "live" inventory why it's so hard to keep yours up to date so that way customers aren't disappointed

    If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

    Photos
    Trulieve Miami Dispensary - Different flowers and brands

    Different flowers and brands

    Trulieve Miami Dispensary - Don't look like 3.5 to me

    Don't look like 3.5 to me

    Trulieve Miami Dispensary

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    Fluent

    Fluent

    3.3(9 reviews)
    3.1 mi

    7/30 at 5:25-5:40 I encourage the owners to look at the cameras and follow up with this as you…read morecould had thieves in your business or people too high to help. Absolutely ridiculous and infuriating experience. I came in after a long, stressful day of work expecting to decompress--not to be accused of lying, waste my time, and feel completely disrespected. I was told my order was complete, but the flower was missing. When I brought it up, [Paulino] I'm assuming the manager? He didn't have a name tag so I'm not sure, chubby guy with glasses and a bread had the nerve to say, "I know there was flower in there, but it's okay." Excuse me--what? So now I'm being told something was in the bag that clearly wasn't, and it's "okay"? No. You're calling me a liar. I had to wait in line again--wasting more of my time--because [Jaden] couldn't get my order right the first time At that point I flat-out asked him to check the cameras. He said he would, but based on his attitude and the way things were handled, it's obvious he didn't actually do it--because if he had, he'd clearly see exactly what transpired. Instead of verifying the truth, he just slapped a note on my account saying they will "check my flower before leaving" next time. What a lazy, dismissive excuse for customer service. This whole situation felt super sketchy and completely uncomfortable--especially after a long day of work. I shouldn't have to wait in line a second time to fix your mistake only to be treated like I'm trying to scam you. That's insulting. Honestly, now I'm wondering if your employees are stealing or just too high to pay attention to what's going on. Either way, it's unacceptable. If you're not watching the cameras, maybe start watching your own staff. I liked the first time I came here. Never again. I'll drive further out to avoid this unprofessional nonsense. You've lost my business. Embarrassing service. Accusatory. Sketchy. And straight-up disrespectful. Do better.

    Great service, products and knowledgeable staff that makes it a pleasure to work with.read more

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    Fluent
    Fluent
    Fluent

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    Curaleaf - cannabis_clinics - Updated August 2026

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