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    Cups en Cakes

    3.0 (1 review)

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    Bittersweet

    Bittersweet

    3.8(5 reviews)
    44.5 km
    €€

    Listen, the chocolates are amazing. I will not discard the quality. HOWEVER, the service is…read morehorrendous. It is so sad how the woman at the counter treats customers. She said "enough is enough" when a customer asked to try one of the chocolates after the lady that was with him had tried one. They spent over 100 euros in chocolate. Customer service law, YOU TREAT YOUR PAYING CUSTOMER WELL. In the US, that woman would have been fired. I have sent so many people there to buy chocolates and I always get the same feedback: "amazing chocolate, horrible service". I will NEVER send anyone there again. Unfortunately, this is just another one of those instances that remind us that people are losing their humanity, their kindness, and their fairness. Please, just treat your customers better.

    Down a quiet alleyway in the center of Leuven close to Sint-Pieterkirk (Saint Peter's Church) and…read moreLeuven's Stadhuis (townhall), you'll find Bittersweet Chocolatier. This small but very welcoming shop lures you in with the smells of chocolate wafting outside of its door. Inside, the a selection of about ten chocolate flavors is presented for you to pick and choose from. While you can find very typical Belgian flavors represented here --such as one filled with speculoos -- my boyfriend and I were delighted to find some very curious combinations such as caramel and banana, violet, and a Leffe (Belgian beer) flavored one too! Both times, we were greeted at the door with chocolates to try and met with the owner and chocolatier. Many chocolate places sell by the piece, but they sell by the weight. We found that our Euro stretched for quite a bit and were able to take a good selection home! While one can find Leonidas, Nauhaus, and Godiva in Leuven as well, it was nice to taste and take home chocolates one cannot find outside of Leuven.

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    Cups en Cakes - cupcakes - Updated May 2026

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