Ordered ice cream and Sundays for three. Everything was great. Generous portions and fun seasonal…read moreflavors. Enjoyed the key lime pie flavor. Window service and some outdoor sesting.

This used to be one of our go-to spots for a sweet treat more than twice a week, and we genuinely…read moreenjoyed coming here. Every visit, when the payment system was presented, I would leave a little tip because I appreciated the service. Unfortunately, that changed after one visit. We wanted to split a cup, so we simply asked for an extra cup. We were told there by a girl there would be a $1 charge for the additional cup. I refused because, honestly, charging a dollar just to provide an extra cup felt ridiculous. Then we asked for just a small plastic cup and were told that would also be $1. At that point, I thought, "Why don't you use the tip I just gave you to cover it?" I could understand $.10-.20 Maxx but $1!!!! It's about the principle and how you make customers feel. If the goal is to make up for the economy by over--charging repeat customers for every little thing, remember that customers are dealing with the economy too. There are reasonable ways to cut costs without nickel-and-diming your regular customers. The attitude by this girl is not the greatest to start with. After being a customer more than twice a week, this experience was enough for us to take our business elsewhere. You don't keep loyal customers by making them feel like they're being over--charged for every little thing. Nothing lasts forever, especially if treated like this! The service at this location absolutely needs improvement!

Really cute and well organized place. If you're looking to get frozen yogurt the process is like so…read moreyou just go in, pick what size cup you want, pick your yogurt, and add your toppings. They also sell more items than frozen yogurt however, I didn't get much of a chance to look into the other options on the menu. How you pay in regards to the frozen yogurt is dependent on the weight of your cup. I believe they measure by ounces, so my cup was about 11 oz and I paid $7.74. I got the cookies & cream flavored yogurt, I added butterfinger pieces, granola, and shaved coconut. I also added a wafer in there as well. It was delicious! I don't usually eat frozen yogurt, so I was pleasantly surprised! Because it was my first time here the staff was exceptionally nice. They explained how everything worked and was beyond patient with me. If you ever in need for some frozen yogurt, stop by here! I'm sure you'll enjoy it as much as I did!

The food was so good! I especially loved their frozen yogurts! The service is great, everything…read morelooks neat!

Just your regular self serve yogurt buffet with good food, service is good and I even saw this one…read moredude that played guitar that was the cashier and cool and smooth ambience and colorful lights at the front of the store. I'd recommend.

The owners hire teenagers, pay them the bare minimum and pocket the tips for themselves. The…read moreemployees do not get the tips, so don't bother leaving one if you go to this TCBY. VERY rude owners who can't keep good employees.

Better than usual ice cream in Aurora. Charlie's is located on Stolp Island in a former factory…read morelocation. It has kind of a limited selection but the flavors are more exotic than typical. Has okay prices even though it's premium and small batch. They also have a few sorbets but it's random. A bad thing is the ever changing hours. It's hard to know when they're open. They're open longer in summers. As expected. It's about $5 to get a scoop. Has an okay amount of flavors to choose. There's not a whole lot but it's still an okay amount for a smaller locally owned place. A few non dairy sorbets are among the rotating flavors. Last time they had the Pink Grapefruit Sorbet. Had the sourness and sweetness of the fruit prepared with sugar on it. There's also other flavors such as espresso and tangerine. For sure it's a great idea to call ahead before going. It's got a bunch of flavors and they change these random times. They're usually closed on Mondays, Tuesdays, and Wednesdays.

Homemade ice cream with very unique flavors that change frequently. I got one called chocolate…read morethunder and it was so rich, creamy and delicious. The homemade waffle cone was also very yummy. Service was friendly and prompt. And the ice cream shop has the old fashioned chic look. Super adorable. A little pricey, but I felt it was worth the price

It was a good experience. I had the s'more ice cream and it was really good. The staff was pretty…read morefriendly. They give you big scoops. It was a really cute place, but didn't have much seating, or bathrooms.

Good ice cream and unique flavors The service is good and…read morefun! And it is calm and not loud unlike some restaurants

the ice cream was all freezer burn and the cone had black stuff on the sides no golve when being…read moreserved so unsanitary not impressed this was my friends ice cream below

The cutest lil shop around cannot wait to visit this place in the summer! The shop owner is so…read moresweet and you can definitely tell she loves what she's doIng ! The shop is super colorful and cheery ! The atmosphere is inViting !YOU have to come in for a taste I had the banana pudding ice cream and let me tell you it's what dreams are made of ! They have so many flavors and for the adults there tequila flavored ice cream and other liquors how can you go wrong! They also have food so you can stop by for a bite to eat and ice cream !!!! I cannot wait to go back and try what they have to offer ! Oswego is lucky to have such a place !

Whoever manages this location needs to be fired. And the owner needs to give Kyle a raise and a…read morepromotion. Kyle was the only employee working and had a store with over 20 people waiting. He was super polite, professional and hustled like crazy!

The ambiance was reminiscent of my war in a tropical forest. I believe that was do to the man who…read morelooked like the brand himself working the counter. His aura carried heavy stories of war. Loved the milky aroma and the ice cream was yum yum. I loved milky stain on the table display I was NOT from me.

Andy's, you are under arrest!…read more Charges - 1 count of serving up the best frozen custard ever. 2 counts of concocting James Brownie Funky Jackhammers. 3 counts of friendly service and loyalty rewards with which one obtains free custard - You're. In. Contempt. Verdict - GUILTY as charged! Sentence - LIFE!

Delicious treats. Lots of creative options. Service was excellent pretty chaotic, people all over…read morethe place, very confusing about where to order and where to pick up. The custard was really good though.

Delicious ice cream, free icees with every purchase, friendly staff. Definitely recommend visiting!read more

Stopped by this place after doing a few Pokémon raids. There was a line even though it was 70 and…read morewindy. We ordered a peanut butter shake and a sundae. Was offered a free slushie. Price was surprisingly good for the amount we got. My DH loved the shake. I thought the sundae was good, but OMG that grape slushie was the best thing I've had in ages! I'm going back just for that! I don't even like slushies usually. Think the last time I had one was in Kmart when I was in high school. My only complaint was the stupid people who thought revving their suped up cars and motorcycles in front of the place was the height of entertainment. I know the store can't do anything about that but it was very annoying.