My husband and I had been trying to conceive naturally for about a year when we learned that I had…read morelow AMH and high FSH, indicating a lower egg count than typical for my age and making natural conception more challenging. We discovered Spring Fertility online and ultimately decided to move forward with Dr. Okeigwe as our provider. After reading the many positive reviews--and now having experienced their care firsthand--we have nothing but great things to say about the entire team. The journey was not easy, and we certainly faced our share of trials and tribulations. Although I often worried about whether it would work, Dr. Okeigwe consistently reassured me and expressed complete confidence that we would be able to achieve a successful pregnancy. I went through three rounds of IVF, and with each round she adjusted the approach, resulting in better outcomes every time. We ultimately needed two transfers, but they led to our baby boy, who is now seven weeks old. The team's confidence truly helped ease the anxiety I felt throughout the process. In addition to Dr. Okeigwe, my nurse, Megan--who worked closely with me from start to finish--was incredibly patient and supportive. I reached out to her on weeknights and weekends, and she always responded promptly and appropriately. She never made me feel uncomfortable or uninformed, no matter how big or small my questions were. The front desk staff was consistently kind, and the medical assistants who handled my blood draws were wonderful as well. I would wholeheartedly recommend Spring Fertility to any family member or friend because of the exceptional experience I had. Thank you for helping bring our miracle baby into the world!

It's been a few years now since I was a patient at Spring, and I want to share my terrible…read moreexperience at this clinic in hopes that it will be helpful to other people in my situation who are seeking compassionate and competent treatment. My spouse and I sought out Spring specifically because they like to position their clinics as experts in LGBTQ+ family planning, and claim to have expertise treating transgender and nonbinary people. My spouse is a nonbinary person on hormone replacement therapy, and it was extremely important to us to find a clinic and a doctor with some experience treating trans people. We were referred to Dr. Dovey as the clinic's "LGBTQ expert," and I went into my first consult with her having high hopes for a good experience. During that consult, Dr. Dovey misgendered my spouse every single time she referred to them. To give her credit where credit is due, she would correct herself, and then misgender them again two sentences later, correct herself, and so on and so forth. At the point at which someone misgenders you ten times in a row, you really start to wonder if they are even trying to get it right, especially when the person in question is supposed to be the organization's "LGBTQ expert." Dr. Dovey also proposed a lot of unnecessary measures with regards to my spouse, like stopping their hormone treatments to collect even more genetic materials from them (when they had already cryopreserved more than the recommended amount of reproductive materials prior to the beginning of their transition). Ultimately, it felt like Dr. Dovey didn't actually care about trans people, understanding trans experiences in medical settings, or my spouse's individual experience at the clinic. My spouse had a range of experiences with other staff at the clinic, from being gendered correctly to other people misgendering them. Not a particularly great sign from a place that is supposed to be "good" about trans issues! Even so, we might have tried to stick with Spring, but they also messed up pretty badly in another area. Like many people who wind up in fertility clinics, I have some chronic health conditions. Most of them are not genetic and are not genetically transmissible. However, I do have one very rare genetic mutation that results in lower bone density than the average person my age. IF my spouse were to be a carrier for the same very rare genetic mutation, it MIGHT cause a child of ours to experience a similar condition. I want to be clear that in my day-to-day life, this condition does not really affect me negatively and I have no reason to think about it unless I'm discussing my medical history. While we were in the initial steps of our process at Spring, Dr. Dovey and her staff repeatedly communicated to me that they would essentially require my spouse to have a very particular genetic test done (one so specific that my spouse's PCP could not order it and would have had to refer them to a genetic specialist to do so) to ensure that any potential embryos we created would not have this condition. The clinic refused to move forward with our process until my spouse got the testing done, and it really came across as "we don't want your potential child to turn out like YOU." Which, to be honest, felt insulting, gross, policing, and completely unnecessary. It really didn't feel like the clinic's business or call whether we chose to get the genetic testing done or not, but Spring absolutely made it their call. This is what really killed any chances of our working with Spring, and we just quietly dropped out of the process. Spring comes across as a clinic that cares a lot about its numbers and success rates, and a place that doesn't have a problem throwing up roadblocks for people whose health conditions might possibly impact how good their numbers look. For chronically ill and disabled people, this kind of vibe essentially sends the message "we don't care about you and we don't really want to treat you." At least, that's the way I felt after my experience at Spring. People and organizations can change, and I hope that in the years since I attempted to be a patient there, Dr. Dovey and Spring have improved. In fact, I know people who have had positive experiences with Dr. Dovey and Spring! However, based on my personal experience of this clinic, I can't recommend her as a practitioner or the clinic as a safe space for trans people or chronically ill and disabled people. If you belong to one of those groups, do your research, interview clinics and ask about their training and experience with these patient populations, and go from there -- but don't go to Spring.

I do not recommend RSC. We spent months planning fertility treatment here, and too often the…read moreexperience made us feel like a cog in a huge machine rather than people going through something deeply personal. I want to be fair about the people who were good to us. Leslie on Dr. Eisman's team was great, and Dr. Eisman herself was kind. Yani in finance was also kind and ultimately helped us resolve a very stressful insurance situation. Unfortunately, those positive experiences were outweighed by the broader experience we had with the clinic. I was scheduled for an IUI at the beginning of the new year after months of planning. Our insurance changed, and just three days before my cycle, Stephanie in finance told us it would need to be delayed. I found the way she handled the situation incredibly callous. There seemed to be no understanding of what it means to someone going through fertility treatment to have a carefully planned cycle suddenly put in jeopardy days beforehand. I pushed back, worked through the issue, and was ultimately able to get insurance approval and make the cycle happen. Yani was kind and helped get things resolved, and I am grateful for that. But the amount of stress the situation caused immediately before my IUI was awful and completely unnecessary. Fertility treatment is stressful enough without having to fight to keep your cycle moving at the last minute. I became pregnant from that IUI and later miscarried. The care I received following my miscarriage was very poor. I felt disregarded, and there was a painful lack of emotional care and compassion at one of the most difficult moments of my life. That experience was ultimately what made us decide to leave. After the miscarriage, finding new care felt critical. We transferred to Collab Fertility and could not be more grateful that we did. The contrast in personalized attention, communication, and compassion has been extraordinary. I only wish we had made the change sooner.

This place is terrible now. They are cashing our checks and not applying the money to the account,…read moreand then indicating via bill a past due. I think they merged several times now or have other companies handing billings. This ain't the old rsc unfortunately. This review is of their billing. We are not commenting on the doctors.

As a Black woman, seeking excellent healthcare has always been stressful. We are treated…read moredifferently, and I've always had to fight to get proper health care. At first, I was so nervous about this procedure because I hate needles, and I didn't know if I would be treated like a human being. I've wanted to freeze my eggs for a while because I haven't found my life partner yet. So, I wanted to make sure that I had options for my future. Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. But, I especially want to thank Dr. Okeigwe for guiding me through the process of freezing my eggs. She's a GEM, and it's so rare to find a Black fertility doctor. I was and still am ECSTATIC that she was my doctor! She took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger. I had an abortion when I was 20 years old, and unfortunately, the doctor and nurses treated me like an animal and pinned me down while they did the procedure. So from there on, every time I went to an OBGYN and put my legs up, I would go into shock from that experience. I never thought that trigger was going to be healed. But, because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing. This is why representation matters, and I know for a fact that I would not have received a better experience anywhere else. Give this woman a raise and hire more diverse fertility doctors!

I thought the doctors were good and thorough and new what they were talking about but no one else…read moredid. They also would not tailor the experience to you. For example- i did not need a bunch of the genetic tests but not inly did I have to have them done but dine with a specific company. I also had to speak with a specific therapist they contracted with which screams kick back to me and was really expensive. There are alot of ways to have therapy and I would not be surprised if many people with fertility concerns already have a therapist. Similarly I work at a hospital and do not need training on how to use a needle but there is a required course on it. The biggest issue I had was no one but the doctors new the plan. So when you call in for refills they may be reading off an algorithm and have no idea what you need and do not need. I transferred care to a different fertility clinic and had a much better experience and they also had all sorts of discounts for self pay patients, would have as much done by your insurance as possible ( like having an in network person order your labs or do your ultrasounds) and since it was a larger location they were doing alot of research. Once again the doctors are great but the rest of the team and/or the algorithm they use to treat you was not.

I've been seeing Nicole Gonzales at the Oldershaw Clinic for 3 years and couldn't recommend her…read moremore! As a "geriatric" IVF patient going through the process for the first time, I felt very overwhelmed and uncertain. Nicole has helped me make sense of complex info from my clinic, OB, and other providers, and supported me with diet, supplements, and holistic care. Nicole's expertise, warmth, and levity have been invaluable. She guided me through a successful retrieval, transfer, and pregnancy, and now I'm grateful for her support as we are preparing for baby #2. I've also seen Autumn and Blair, who are both wonderful. The entire team is caring and skilled. If you're looking for thoughtful, expert fertility support, I wholeheartedly recommend Nicole and the team at Oldershaw. I'm a big fan!

The guidance, unwavering support and loving care that Nicole provided me over the last six years…read morehas resulted in the arrival of my beautiful four month old baby girl. Nicole's extensive knowledge of eastern and western medicine paved the way for me to become a mother, I will forever be grateful . All of the amazing yelp reviews here paint a beautifully accurate picture of how the Oldershaw clinic changes lives for the better and makes dreams come true. As we navigated a challenging medical world, Nicole translated, explained and eased fears along the way. I'll spend the rest of my life in awe of the mountains Nicole can move.

Our experience with Spring Fertility was disappointing from start to finish. We came in hopeful,…read morebut quickly realized this clinic was not the right fit for us as a same-sex couple. We've spoken with multiple people who have used their services, and the feedback is truly mixed--some had good experiences, others barely satisfactory and some were REALLY BAD. Unfortunately, ours fell on the negative end. If you are a heterosexual couple, you may have a smoother experience. However, as a same-sex couple, we did not feel welcomed or supported. We've since connected with five other LGBTQ couples who shared very similar concerns, which says a lot about a pattern rather than a one-off experience. Our doctor, Dr. Nam Tran, came across as arrogant and condescending which has the same tones in some of the other reviews on this platform. At multiple points, we felt like we were wasting his time rather than being valued patients during what is already a very emotional and vulnerable process. He was late and then proceeded to say he has another appointment and we didn't get the full time. We constantly had to call the clinic because they don't call back after leaving a message from the previous week. We always were on time for our appointments and were always delayed to be taken in. While the clinic may now have an LGBTQ staff member, that alone does not make the environment inclusive or affirming. Our experience did not reflect meaningful change or genuine understanding. We ultimately decided to leave and seek care elsewhere, which was the best decision for us. For anyone considering this clinic, we strongly recommend doing thorough research. There are lawsuits filed in 2025 in California alleging negligence and embryo loss, with concerns raised about prioritizing profit over patient care. These are serious issues and worth looking into before making such an important decision. We would not recommend this clinic to LGBTQ couples seeking compassionate, respectful fertility care. YOU HAVE BEEN WARNED AND ADVISED of this company! Take your business and $$ elsewhere where you are respected of your time and your self worth. https://www.dailyjournal.com/article/384511-venture-capital-s-role-in-ivf-clinics-under-fire-in-lawsuits

I saw Dr. Zore at Spring Fertility for an egg-freezing consultation and unfortunately did not feel…read morecomfortable moving forward. The consultation felt cold, rushed, and impersonal. I completed the recommended bloodwork and ultrasound, but I was not given clear instructions about whether any of the testing needed to be completed during a specific part of my cycle. My fertility acupuncturist later raised concerns about the timing of some of the bloodwork and suggested that I clarify whether it should be repeated before starting egg-retrieval medication protocol. Because egg freezing is both a major financial investment and an important medical decision, I wanted to feel confident that my results had been properly interpreted before beginning medication. When I contacted the clinic to discuss repeating the testing, I was told that I would need to pay for another full consultation. The lack of communication and unwillingness to address my concerns without an additional consultation fee ultimately made me decide to seek care elsewhere. The experience felt very clinical rather than individualized, and I did not feel adequately supported or informed.

I have previously done an egg freezing cycle, so I came in with prior knowledge. I switched…read moreemployers and now have Progyny, and I wanted another cycle done in SF. I interviewed Spring, Pacific and RMA. RMA seemed the most knowledgeable and had the best lab rankings. My cycle came out amazing with a great yield (25 eggs) and a good maturity rate (17 eggs or 68%) Both were higher than my prior cycle when I was several years younger. I had a good connection with my doctor Martha Noel, who was very knowledgeable and helpful. My retrieval was done by Dr. Scott Morin. My criticisms are honestly small nit picky stuff of minimal value. The real value was the communication, minimal wait times during office visits, and the high egg retrieval yield. I never waited more than a few minutes for a response over the Spruce app from the nurses. Dr. Noel did personally respond to a few of my questions and checked in with me as I neared the end of the cycle. Will be doing my final egg retrieval with RMA in a few months due to the high quality of service. Thank you!

My wife and I worked with Dr. Kort and now have a 5 yr old and a 15 month old. We joined when they…read morefirst opened in SF so we had a great experience. We saw the same doctor, nurse, and front desk people. It was a smaller operation back in 2020 but we always knew RMA would blow up once people discover how awesome they are. For reference, we wasted 18 months (and $15,000) at Laurel Fertility before coming to RMA. When we went back to try for our 2nd child in 2024, the practice did grow significantly. We will admit the second time around, it felt less personal, but that is OK because we still got great care. Spruce was just as awesome as before and all our records were saved. IVF is a numbers game and I feel like their protocols are spot on. I purposely waited until we are all done with kids before I write this review. We are blessed to put this IVF journey behind us now and we absolutely give RMA (Dr. Kort and Dr. Morin) all the credit.

If I could leave negative stars, I would…read more I've endured A LOT of medical trauma and BS over the years, but the surgical consult I had with her is one that literally still haunts my dreams more than a decade later. At best, I can say that she's not a trauma-informed provider and seems to be a stereotypical surgeon with zero bedside manner and an ego the size of Canada. At worst, it seems like she may not actually care about her patients at all beyond seeing them as potential stats with which to bolster her career and her own self-image. My experience with her was truly loathsome and I don't wish one like it on any other patient. It took five more years of excruciating pain and going to another KP district, out of her sphere of influence, to get the care that I'd needed for 20 years at that point. To that surgeon, it was perfectly obvious that I needed surgical intervention. All was explained by the crap she later hauled out of me. It took a surgeon willing to be curious, to listen, and to believe what she was hearing. Eve Zaritsky did not have any of those in her at that consult nor in the communication that followed; she was nothing short of a cold, abrupt, impatient, gas-lighting troll. Far from being a healer, she did damage to me that day and later refused to take any responsibility for her words and actions. Suffice it to say, I'm not a fan.

My appointment with you is burned in my mind forever. I came to see you, and I had gained 50 pounds…read morefrom taking prednisone to fight COVID. I literally almost suffocated to death. You didn't wait until you were out the door to "sigh loudly" and actually utter "ugh" You can be a "runner", like "queers" and still psychologically destroy someone. That memory will never ever fade. "Ugh" Go "f***" yourself.

I do not recommend this clinic from my experience as a patient…read more Poor assessment & clinical management. Waisted time & money going to Lamorinda Gynecology & surgery. Dr. Christianson's first question was if i live in Lamorinda. As a Nurse, I asked how her surgical approach for endometriosis surgery. Her answer was a bit questionable to me being in the field and after research & second opinion at UCSF. That is not the best option I will go for. My endometriosis has improved by 80% with UCSF non surgical recommendation. You only have one set of reproductive organs. The bay area has the best endometriosis doctors in the nation. There are other established programs (Stanford, kaiser, south). It was a mistake to go here because it was close to home.

I highly recommend Dr. Cheruba Prabakar…read more Over the last two years, she has helped me navigate everything from future fertility decisions after having three children, to breast cancer risk given my family history, to now exploring hormone replacement therapy and all of the nuances that come with it. What I appreciate most is that she takes the time to look at the whole picture. When needed, she's connected me with other specialists and helped me build the right team so I could make informed decisions with confidence. I've sought information through various third-party women's health companies, but none have come close to the depth, thoughtfulness, and individualized care that Dr. Prabakar provides. I'm learning that HRT is rarely straightforward, and what will set her apart is how carefully she reviews my history, symptoms, and bloodwork before making recommendations. Her bedside manner is warm, knowledgeable, thorough, and never makes me feel rushed. As a physician affiliated with Northwell Health, she brings a level of expertise and professionalism that has given me tremendous confidence in her guidance. Private care is certainly an investment and a luxury for most, but I genuinely believe Dr. Prabakar saves her patients significant time, confusion, and heartache by helping them make thoughtful decisions from the beginning. I leave every appointment feeling informed, supported, and confident in my next steps. I feel incredibly fortunate to have her in my corner.

I cannot say enough wonderful things about Dr. Chen and his team. From my very first appointment…read morethrough surgery and recovery, he was incredibly kind, compassionate, and attentive. I underwent a myomectomy for fibroids and endometriosis, and as this was my first surgery, I was very scared going into the process. He took the time to truly listen to me, answer all of my questions, and make sure I felt informed, supported, and comfortable every step of the way. His bedside manner is exceptional. He is not only highly knowledgeable and educational, but also genuinely caring. He helped me advocate for what was important to me both in surgery and during recovery, and I always felt that my concerns were heard and respected. What stood out to me most was how available and responsive he was. Whenever I had questions or wasn't feeling well, I was able to message him and his communication was always prompt, thoughtful, and reassuring. That level of support made such a difference during a very vulnerable time. I truly felt cared for throughout this entire experience. His kindness, understanding, and the overall quality of care I received were more than I could have hoped for. Everything turned out so much better than I imagined, and I am so grateful to have had him as my surgeon. I would recommend him without hesitation.

Dr.Chen graciously took me on after years of being dismissed and denied care from my previous…read moredoctors. I have struggled with symptoms of Endo for 16 years. After having surgery for a 10 cm cyst on my ovary last December I was finally diagnosed with Endometriosis. My doctor said I would probably need surgery again but just suggested more birth control. My symptoms seemed to have always been downplayed and my doctors were very dismissive. When I asked to see a specialist I was denied. Thankfully someone I know recommended Dr Chen and he agreed to care for me without a referral. I'm telling you this man has been a godsend to my life. He's the only doctor that has ever shown any sense of urgency to help me. He's genuine, very down to earth and easy to talk to. During my first visit I was still struggling with my recovery from my previous surgery. Dr. Chen later discovered my ovary had been damaged. I was overwhelmed physically, emotionally and just learning about endometriosis based mostly on researching online. I had so many questions and he patiently answered every one of them directly. I knew very quickly that he was highly intelligent in this field. He went over the same images that my previous doctor went over with me and the knowledge that he shared with me was so much more in depth. Not only that he was ready to take action. My endometriosis was stage 4. It had traveled into both sides of my diaphragm resulting in chronic neck pain and a stiff neck that would flare up once a month with my cycle. My organs and pelvic floor were frozen together with scar tissue and lesions causing inflammation in my stomach, hip pain, pain with sex, abnormal bleeding and fatigue. Dr. Chen performed excision surgery alongside a thoracic surgeon for my diaphragm and a hysterectomy. The day of my surgery everyone was so kind and although I was expected to stay in the hospital for two days, I was able to go home the same night. I instantly felt relief from my previous symptoms. I am 7 weeks post op. I am still sore and I will be starting physical therapy but finally feel optimistic about the quality of my life improving. I'm so thankful to finally feel heard and cared for. He and his team have been top-notch from the beginning.

I can't adequately tell you how great Jen is. She takes very kind and thorough care of me every…read moreweek and I look forward to it so much because my job is taking care of people, too. She specifically works with women and women's needs. I'm seeing her to balance my hormones and prep for peak fertility, but she also helps me with any other issues I have each time I come in. She also helped me get on a useful herbal tincture that is helping me with my iron/blood, and suggests all manner of useful self care aids for my health. Not only that but her location is peaceful and comfy, and she is a gem herself. Jen's personality is warm and approachable, kind and she has a nice sense of humor too. Thank you for what you do Jen!

Jenny is amazing! I have seen her for multiple aspects of my fertility journey including egg…read moreretrieval, natural conception, pregnancy, trying to induce labor and have had undeniable results since starting acupuncture with her. She has also helped tremendously with random little things that pop up from week to week like migraines, sinus inflammation, facial discoloration/melasma. I cannot recommend Jenny enough and treasure my one hour a week of acupuncture sessions with her!