Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

Only get good service if your white I told the guy I was going to be there in 15 minutes and he…read moreleft before I got there and he hung up in my face

The guy that delivered our vehicle was excellent! He had GREAT customer service and was so helpful…read more He deserves a raise!!!

One star only because zero stars isn't an option. This is not an issue with the Carvana of…read moreBirmingham location--the team there was excellent. The problem is Carvana's broken process. The entire purchasing experience was stressful and frustrating. Just when I thought we were finally finished with Carvana, another major issue arose. Two full weeks after I dropped off my trade-in and picked up my new vehicle, my credit union informed me that Carvana failed to pay off my credit union loan within the required 10-day payoff window. As a result, my account is now past due on a vehicle that has been in Carvana's possession for over 14 days. To make matters worse, my new loan funded Carvana more than three weeks ago. Throughout this ordeal, Carvana's customer advocates largely added to the stress rather than resolving issues or clearly explaining next steps. Problems went unresolved and communication was consistently poor. I would not recommend Carvana to anyone. The Carvana process is fundamentally broken.

These folks rescued us when we had a roadside emergency in the area. The manager repeatedly called…read moreus to make sure we were OK, and one of the technicians actually left his own birthday party on a Saturday night to help rescue us. The crew was very good and change to our tire out on an RV. Highly recommend this business if you need a tow or have a car emergency in this area.

From the owner: Quick | Convenient | Affordable Discover what makes us a…read morepreferred towing company in Cullman, AL What do you look for in a towing company? For many people, the two most important factors are speed and price. You don't want to wait around for hours for a tow truck to reach you, and you don't want to spend any more than you have to. Fortunately for residents of Cullman, AL, ALL-IN Towing has everything you're looking for.

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!

Great service that was quick to arrive, being in a small town their business service is much needed…read morein the area, I definitely recommend the Copeland's and they do service outside of the small town area too!

I had no idea why my car wouldn't start in the Walmart parking lot (of all places). The automotive…read moredepartment there was nice enough to try and jumpstart me which was unsuccessful so there I was stranded. I called my roadside assistance plan but they said it would be at least 2 hours before they could get to me. I got the info for Copleand's from a close friend and was extremely pleased and thankful when they not only arrived to tow my car within the hour but the cost was less than I expected as well. I would certainly recommend them to anyone needing a tow (or a rescue)!!

Earlier this week we bought a Mazda SUV from CarMax. I think my hubs paid $125.00 to have it…read moreshipped/driven to the Huntsville store. He had been working with "Johnny" and needed me to insure the yet unseen car, in order to show the CM people both the insurance car and an insurance "binder." I've never had to show an insurance binder in my life. To take a check, we were supposed to show them our bank balance on my phone. I get that, because it was a Saturday and they likely could not verify the funds were available in our account, otherwise. Hubs said this was part of the "express" purchase process and would speed up the transactions and save time. There's nothing express about their "Express" experience. We arrived 3 minutes prior to our appointment and then waited 30 minutes with only the main guy in the front room greeting us and pointing to the waiting area. If I were Johnny, the sales guy, I would have greeted us personally and ensured we were comfortable and pointed that the car was in the heated bay, with a giant yellow (why yellow at Christmas time, I don't know) bow on the hood and made myself available for questions. Also, Johnny likes to text. That's fine; however, some issues are quickly rectified by talking with someone. I tried to call him the day before to understand his insurance requirements and he doesn't answer his phone. This is frustrating. The entire time we were waiting, our car was sitting right there in the bay. We were able to get in and look at and in the car, prior to getting a key. I wanted to ensure we had everything needed to change the tires and a passerby employee helped me with that, and he was very kind. I also wanted to see the spare tire and see if it was a donut or a full size and it was a donut and appeared to have some wear on it. I brought this to the ladies who checked us out and one assured me the repair team would call me Monday about the spare. Of course, no one did. I was disappointed to only get one key fob, also. I also had heartburn with the $499 CarMax processing fee (not required by law), which is fairly prominently displayed on signage on the wall. What exactly does this "fee" pay for? I saw numerous guys and gals sitting around on their cell phones. It would be a great place for the DOGE to implement some cutbacks. On the plus side, the ladies who checked us out were kind, polite and thorough. And, CarMax gives you a 10-day period in which you may return the vehicle.

I filled out questionnaires truthfully and a a vehicle with only 16,304 when I filled out…read morequestionnaires. We drove 50 miles to our appointment only for them to cut the offer by over 3,000 dollars due to odometer discrepancy-they apparently counted the miles we drove. I am 77 years old and don't appreciate someone thinking they could take advantage of me especially since,the round trip was aboutm100 miles.