This place has the best water ever! Been going there for over 15 years now! I suggest getting a…read morewater plan so the cost is very little. The staff are amazing and very nice!

From the owner: Our water dispensing machines serve customers with purified alkaline water, distilled water, and…read morereverse osmosis water. Our Water Plan allows customers to save even while enjoying great tasting water. Our 24 hour coin operated water dispensing system allows customers to pick up water at their convenience. We install and service reverse osmosis water systems, alkaline water systems, and distilled water purification systems for your drinking water problems. To solve other problems we have water softeners, UV disinfection systems, and water filtration systems that remove unwanted chemicals such as iron, sulfur, and chlorine.

Greg and the boys over at The Water Store on wellington rd are top shelf ! Always great…read moreservice..and tasty water!

Don't waste your hard earned money on this company! they will leave you high and dry when you are…read morein need of service. Instead of fixing the issue, they try to sell you more trash and once they got your money, they are through with you. GO SOMEWHERE ELSE!!!

I would like to preface my feedback by stating that I generally do not leave either positive or…read morenegative comments on the Internet and respect the right for all businesses to earn a profit. However, I felt compelled leave feedback in the case of CASI Air and Water because I have never felt quite so disrespected before and am rather shocked and appalled by their lack of transparency and professionalism... As part of their duct cleaning services, they offered my mother (who is a widow) free furnace filter inspection/replacement for three years. As such, she was notified by the company this week that they would perform their annual inspection today at no cost. The Service Technician who I later discovered is the Owner of the company, was about one hour late which I completely understand since it is a busy time of year. Upon his arrival, he proceeded to remove the old furnace filter and informed us that he would return later in the evening with a new furnace filter. After not hearing back from him for several hours (three hours to be exact), I had to contact the office around 7pm to let them know that we were still waiting for a new furnace filter replacement. The same Service Technician/Owner eventually showed up at around 10pm that same evening and proceeded to bill my mother for the new furnace filter which cost $60.00. Needless to say that not only was she surprised by the cost but also quite hurt because she felt that she had been misled and taken advantage of as a senior citizen... When I called the Service Technical/Owner on his cell phone on her behalf to simply query the billing around 10:30pm that same evening, I was treated rather rudely (not only did he complain to me about his long and difficult day, he also stated repeatedly that he had the right as a business owner to charge my mother for the new filter so that he could make an $8.00 profit on a $52.00 furnace filter). After hearing him explain his side of things which included the use of colorful language (profanity) for approximately 10 minutes or so, he finally relented and told me that he would refund the money that evening if I texted him my email address as he said he needed that information before he could send me the refund. Not only did I text him the requested information immediately, I also sent him an email with the requested information just to be safe. Unfortunately, as of the time of this post, I have yet to receive any refund which I must admit, is extremely disappointing because the Service Technician/Owner did promise to refund the money that evening if I texted him my email address... I would like to add that during our phone conversation, I remained quite cordial and open to his explanation of things because I try to respect everyone at all times. However, the Service Technician/Owner accused me of basically "wanting something for free" and actually, hung up the phone during our conversation which again, was quite rude and inappropriate since I was completely respectful and courteous towards him. When I called him back a few seconds later, he again reiterated his promise to refund the money and then abruptly concluded our phone conversation by informing me that my mother and I were "dead to him" and that we should "go find another company" to handle our affairs which I honestly felt was uncalled for and in extremely poor taste because I do not believe that my mother and I did anything to justify such verbal abuse and open hostility. Moreover, I am simply appalled by the lack of respect and professionalism exhibited by the Service Technician/Owner and would strongly encourage anyone considering using this company to look elsewhere because, as previously mentioned throughout this post, they appear to be quite dishonest and rather unprofessional particularly when it comes to addressing sincere concerns raised by customers... Update: December 21, 2023 I would like to provide an update on my review as I contacted an employee of the company (Devon) first thing the next morning who was very understanding and granted my request for a full refund... As such, I would to extend my sincere appreciation to Devon for all her assistance...

This company offers products that are over priced, other companies offer the same products for…read moreless. When the service provider from this company came to our home they did not do a thorough look at our air conditioner or our furnace. Instead he brought a brief case with pamphlets to sell products. We are not interested in buying more products we are interested in servicing what we already have. I was not impressed with this company and have found a much better company.

Great company for HVAC, air quality and water equipment. The service is the best part of the work…read morethey preform. Happy to do business with them, the value is great!

First off, I do not work for the company. We just had a furnace and air conditioner installed and…read morewere extremely pleased with the staff that came to do the work. The installers were pleasant and friendly. They took great care in protecting our home which took some work as the installation happened on a very wet and rainy day. They explained all the functionality of the new equipment and left the house in the same way it was when they came in. We found the pricing to be very good and was much better than some other companies that we received quotes from. Our sales rep, Bill, was very thorough in assessing our needs and provided us with the best options for us. He arranged all the appointments we needed and provided follow up after the installation was complete to make sure that we were happy with everything. They were very clear on the buy out and lease options. In the past, we have been pleased with the service we received from Reliance with their protection plan. This was part of the reason we went with Reliance again. All in all a very positive experience for us so far.

Hello There employees no nothing my husband spent over a…read morehour just trying to get a phone number so we could buy a filter no luck .I would never deal with them again