Very clean store with ample parking. As it sits back from the road entrance to the parking lot can…read morebe confusing. Store is bright with room to move between racks. Very clean with nice presentation, good variety of products. Great sales and prices.

I love a good Kohl's store and this one is no exception. I use the Kohl's Rewards and Kohl's…read moreCash which is basically free money checks which leads to free goodies all the time. This specific store isn't as crowded as all the other Kohls around. It could be because it is kind of off to itself, I don't really know specifically. I just take advantage of the situation at hand and stock up on all the tees and clothes that I was in search of. The staff here are always helpful and the store its self is always clean and tidy. I have never had a problem trying to find anything I was in need of. Stop in and shop if you are near. If you are a day or two past expiration of Kohls cash....they still take it. Shhhhh. Its a secret.

Made an online order 12/2/25. Was suppose to receive it 12/05/25. Never came but FedEx said out for…read moredelivery. On 12/09/25 I called Walmart and advise if it didn't get delivered that day I was cancelling the order. On 12/10/25 I cancelled the order and Walmart took the charge off my card. Tracked the package and FedEx showed returned. On 12/11/25 The item was received and I called Walmart asking where to return it. After 30 minutes on the phone with a customer service agent, I was told I didn't have to return the item that the order was cancelled and I would not be charged for it. On 12/22/25 Walmart charged my card my card for the item. I called and explained I was told not to return the item. After an hour on the phone and talking to a supervisor I was told that I would have to return the item since it was delivered. I explained that I had given the item to my granddaughter since I didn't need the item and that 11 days ago Walmart had told me to keep it at no charge. Walmart supervisor said that the previous customer service rep didn't have the right (per policy) to say not to return the item. Now I have to return the item or pay for it when I had offered to return it previously and was told not to. If this is the way Walmart operates then they can do without my and my families business. I quarantine this will cost them more than the price of the item.

Nothing beats a trip to the local Walmart (40475) to ruin a perfectly good day! Asked three…read moreseparate employees re: the location of a particular item. All three employees pointed in a general direction and ran off. After 20 minutes of looking, I asked pharmacy for an aisle number. Took another 5 minutes. Topping off the trip, I got to the back of the parking lot and found a random shopping chart sitting about 3 inches from my car. Two male employees were working in the garden section and could've moved the cart. They were that close! Sucks! Terrible customer service.

Selection good. A bit expensive but I guess worth a bit more money since service is goodread more

So this is an interesting store. Upon entering my initial impression was like a Dillards or Macy's…read moredepartment store. They have perfume and makeup counters like in those stores. I didn't really notice any higher end brand names, but maybe I am out of the loop. The prices seemed ridiculous, but then affordable with all the steep sales. Shopping gave me anxiety because I didn't know what I could actually afford to buy. I grabbed a cute outfit for my daughter and it was listed at $69!!! For pants and a blouse! But then was 60% off at $27. More affordable but really still a bit pricey. I would probably shop there again but not regularly. The bathrooms were terrible. Some weird stuff all over the doors, the paper towel dispensers were broken. The toilet paper dispenser was broken and the dust on the vent had to be an inch thick. The prices Vs that bathroom did not match up.

This TJ Maxx was very clean and I think had just received a large stock of fall clothes. It was fun…read moreseeing a well-stocked store and seeing upcoming fall trends. Pretty sure I saw a dress that I wore in HS in 2004 (lol) but there were some exceptional finds kn the men's section. Home section was lacking - but there was a fabulous home goods right next door.

This TJ Maxx hits a 10 for 10 for leaving alarms on clothes. Thus I I watch very carefully for…read morethat reason, but I bought quite a few pieces of clothing and missed one. when the alarm went off exiting, I took the bag up and the girl says it's fine just leave. I thought ok a glitch second guessing my desire to dump a full bag of clothes on the counter to check. So today I had to drive back 90 minutes to Richmond to get that tag off the item and decided to look around. There were several aisles along with displays upfront and back with Halloween items on clearance everywhere. I found a Halloween candelabra and was going to buy it and seen it was not marked down. So I asked the gentleman with the man bun, which appeared to be a manager, if he could check and see if the markdown had been missed. He said no, when they go through markdowns again it will be caught, plus it had a Marshall's sticker. He also told me Halloween items do not get marked down until the week of Halloween and are not marked down already. surprise Halloween is in three days and we were standing in front of a row full of markdown Halloween items. See pics!! And I told him that was strange. I've shopped at TJ Maxx since they've opened, I'm old, and they would be able to check. He said no they could not and all stores have the same policy. I called my relative who worked at TJ Maxx for years and they said the same thing I thought, they would normally catch it next markdown, but if there was an item that appeared to be that it should be marked down and a customer asks they have a little machine that they can put the numbers in and it will tell them if it should've been marked down. So what Richmond management was saying to me is I don't wanna be bothered after I had to drive 90 minutes to get the tag removed from clothing they missed. I can afford full price for a candelabra and it's nothing for me to spend several hundreds when I get to Richmond to shop at TJ Maxx there is none close and the maxx is my favorite chain store, but a valid markdown should be marked down regardless of what I can afford. Unfortunately, for Richmond, their TJ Maxx is nothing more than a glorified Ross and always a mess. I did not buy the candelabra and put back the clothes I was going to purchase. It was just the ethics of buying from this store that has no regards for customers. If they treated customers better maybe their store would sell more items and it would not be the messiest TJ maxx I go to.

We went to this shop a week back looking for a gift for my youngest son. As soon as we entered, we…read morewere greeted by an amiable staff member who made us feel very welcomed. As we asked for advice on what might be a good pair of boots for a gift, he quickly asked about size, width, style, and price range. Immediately, he had eight different pairs of boots to choose from in various colors. Also, compared to other stores that sell boots, this store offered the best prices for all types of boots: genuine leather, stingray, alligator, snake skin, shark, fish scale, etc. We would highly suggest giving them a try if you're looking for some western apparel.

Not a big fan, got pressured into buying something I didn't want because of my disability making it…read morehard for me, feeling pressured, and now I'm stuck with it since they don't do returns. Also, getting the hat out of that dark lit store and seeing it under some actual lighting The hat is dirty. Icing on the cake I guess.