Cancel

    Open app

    Search

    Cuddles Cat Care

    3.0 (4 reviews)

    Request information

    You can now request information from this business directly from Yelp

    Services - Cuddles Cat Care

    Pet sitting

    Cuddles Cat Care Photos

    You might also consider

    Recommended Reviews - Cuddles Cat Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Cuddles C.

    Cuddles C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Cuddles C.

    Cuddles C.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Verify this business for free

    People searched for Pet Sitting 121 times last month within 15 miles of this business.

    Verify this business

    Black Collar Society - Serving the city of Calgary since 2013

    Black Collar Society

    (9 reviews)

    Our dog Cara attended day care here and thanks to the team's neglect and lack of care, she ended up…read morewith significant and painful burns on her paws. Cara is about a year and a half old, energetic, loving and excitable husky mix (rescue) and they left her outside on hot gravel for almost FIVE straight hours in near 30-degree weather. We had to take her to the vet to get her emergency care and thanks to the prolonged exposure to the heat and the chemicals in the yard, she was in significant pain and discomfort. Now she's on a lengthy round of pain killers, steroids, antibiotics and daily antiseptic foot baths and lotions. She can't go out to walk or play and she's miserable. For a beautifully good-natured dog to go through this (or any dog!) is heartbreaking. We contacted Black Collar Society to explain what happened and their answer was "she had the freedom to come inside if she chose to". What?! They're suggesting that a a dog who is still pretty much a puppy, regulate herself in 30-degree heat? That's like giving a child unlimited access to junk food and thinking "yeah, they'll stop when they've had enough". Some decisions cannot be left to be made by those incapable of making them. Why let them outside, unmonitored on hot gravel for prolonged periods in the first place? Why wouldn't they ensure that the dogs in their "care" are not PUT in a position to experience pain and discomfort in the first place? When asked how many people tend to the dogs, they didn't answer. There seems to be no system to monitor the dogs either. Surely someone would have noticed this dog was outside for five straight hours and didn't come in? The daycare that Cara usually attends (and what a mistake it was to go elsewhere, but they were really booked up) monitors the dogs, they bring them in and out, they CARE for them while they're there. They have grass in the yard. They don't just leave them to their own devices and expect that dog will make the right choice for their own welfare. I wouldn't recommend this kennel to anyone for any reason. Incredibly disappointing.

    What a great vibe! There is a culture and I truly feel like these people love and care for our…read morefurry friends like they would their own. Good people running a top notch operation!

    Dogtopia - Dressed up for her birthday

    Dogtopia

    (9 reviews)

    Probably the most infuriating thing you can hear as a customer is "sorry it's company policy."…read more This statement isn't productive. It doesn't find a solution to the problem. It's a blanket statement that employees hide behind because they're not empowered to be able to make a decision for themselves that might actually be in the best interest of the company they work for. On Friday, November 10th I got an email from Dogtopia saying that a couple of my dog's vaccinations were expiring and needed to be updated. No big deal I thought, we already had a vet appointment for the 18th for her annual check-up. My wife called Dogtopia today (the 13th) to verify if we could continue to bring Pickles in for daycare knowing that we had her booked to get her shots. The employee that answered the phone said she would be fine with it, but she doesn't make the rules and would have to talk to the manager (Sheena). It was a flat out no from Sheena. My wife couldn't believe it and called me. I work close by so I thought I would leave work early and go in person and talk to Sheena to see what the issue was. She explained to me that it's "company policy" that dogs cannot continue to come for daycare when their vaccinations aren't current. I can completely understand this. A policy like this should exist. As responsible pet owners we want to know that the place we're taking our pets is reasonably safe. The failure here is a lack of customer service. If they have a system that tells when a dog's vaccinations are expiring, where's the notice? The email was sent on the day of expiration, not a week or two before with a note saying "You can't bring Pickles in after the 10th unless her shots are up to date, just an FYI". Because it's an immediate cutoff this then brings up the issue of losing the convenience of Dogtopia's services. My wife and I plan our lives knowing that we can drop off our pup for a day of play and she'll be pooped out and we don't have to worry about going out at night on that odd weekday where we make plans and won't be home. We had planned to bring her tomorrow because we were going to a concert in the evening. Not a normal Tuesday night, but we don't want to rush home, feed the dog, and then leave again as we don't think it's fair to our dog to be alone all day, to then be alone all night too. We could have made other plans. The really infuriating things about all of this is that we're talking about Dogtopia here. This isn't Walmart or some other big box store where I'm I'm just some one-off random customer. My wife and I have been coming here for almost two years, we came over from Superdogs. We've never had any issues, never a complaint, nothing but a great experience up until now. We bring our dog here at least once a week, spent thousands on daycare, it's just mind boggling. I asked Sheena "Is your policy so strict that you're willing to lose a loyal customer because of one week?" She said "yes". I told her to remove Pickles from their system and walked out. 15-20 minutes later I got an email from Sheena saying they don't want to lose Pickles but she can't return until she is "up to date on all vaccinations...as stated in the client agreement signed as per our policy." What I love about this email is that Sheena offers to extend the time frame to use up Pickles' remaining day of daycare in the package we purchased. Dogtopia's POLICY is that you must use up your full package within a month of purchase. So apparently some policies can be changed as they feel necessary, but not the ones that would actually keep a customer.

    I enjoy that they provide access to webcams to see our dog and report cards about how our dog does…read moreduring boarding. They are also typically quick to respond which I appreciate. My partner and I were recently checking the webcams during our dog's stay and noticed that several dogs were releasing their bowels right in the playroom. We called to inquire as we originally had our dog booked to board there for 7 days. Dogtopia Downtown does not walk the dogs unless requested by the owner. If we did not check this, our dog would not have gotten outside for 7 days. This also means that for several days (before realizing the above), our dog was going from the playroom (where she was expected to use the washroom) to a crate and back again. Please be aware that your dog is not being walked unless asked for. If this was made aware upon arranging our dogs stay or on their website I would be okay with that, however they do not. I just want potential or existing clients to know that their dog is not being walked and they have to release their bowels right in the playroom. Also, if they are expecting their employees to clean up dog pee and poo all day, I hope they are making more than minimum wage. On top of this, when our dog was picked up early (we had a family member pick her up after 5 days due to the above reason), they had used all the food we sent for her despite sending enough food for approximately 2 weeks. We sent 2 1/2 large cans of wet food and approximately 30% of a large bag of dry food. Unity tried to explain that they used it all for her. Our dog takes 1 1/2 cups per meal with 2 table spoons of wet food mixed in it. Do not send extra food if you send your pet here but I cannot recommend enough that you find another dog care or boarding facility. It had been an all around disappointing experience to put it lightly. I asked to speak to the manager and Unity told me that the district manager would not call me back to discuss the matter at hand. When pressing Unity about why the manager wouldn't take my concerns directly, she hung up on me. TAKE YOUR DOG ELSE WHERE. Update: On Facebook, they said I was slandering them, despite posting the same review and on Instagram, they blocked me. This is a major red flag to anyone who is considering them. This is how they deal with concerned clients. I've let everyone I know who has a dog, know about my experience. Dogtopia Downtown removes my review because it is not a five star review.

    Cuddles Cat Care - pet_sitting - Updated May 2026

    Loading...
    Loading...
    Loading...