Very attentive and responsive to questions. Storage unit was clean and ready to use. They have…read morelocks available for purchase, very convenient.

I had a great experience here, I didn't call them ahead of time to see if they had availability for…read moremy storage size so when I showed up they told me it was unavailable but the manager upgraded me to a larger storage and didn't charge me extra money, which was really nice of them to do! If you're looking for storage, this place is really chill and the staff was super cool :)

Very clean with , on-site security cameras And solid perimeter fencing with access gate 24/7…read more The staff was really easy to talk to and a pleasure to do business with.

Master Storage has sent me a reply to my previous complaint about rent their unreasonable rent…read morehikes (see pics) Obviously, they are being dishonest in the amount that the rent was raised. The dates and amount of the increase on my receipt, contradict what they are claiming. (Please see pics) As God is my witness, my rent went from $210.00 to $300.00 in less than two years. First increase was $50. a short time later, the increase was $40. as noted on my receipt. You can also read the reply from Master Storage, who has refused to take accountability for a break in, due to the facility's failed app/sensors.

Our family has been doing business with them a long time. Clean location! Last review says mice?…read moreCrazy. As for the staff, the gals in the office have been nothing but nice & respectful to myself and my family especially during an after hours emergency situations! I definitely always feel welcomed when I come in with a question or paying a bill. Super easy location right off the freeway! Digital keypad entryway. Security cams everywhere. newer location too. I believe this family owned and operated so I love the idea of buying local. Overall I absolutely recommend this Storage Facility!

If I could give zero stars I would. This place is FULL of mice. There is a lady that works there…read moreand has nothing better to do then drive around blocking exits and yelling at people for parking in front of other storage units. I'm not sure where they expect you to park to load and unload your storage but it can't be near any other units. She was extremely rude to us and I also witnessed her be extremely rude to another really sweet older couple that was there. You are much better off going to another storage in town. It's not worth dealing with. Trust me you want to stay far away from this place. We will be closing out our unit with them ASAP.

I've unfortunately had to have storage off n on for some years now. But the workers at Madera Self…read moreStoage have always made it fast n easy to get a storage and make payments. Any issues are addressed quickly and the cameras through out facility gives me peace of mind. I've been to other storage places but this one was the most affordable, made me feel secure and I appreciate the security fence. In all, this is the place to be.

Douglas Cheslik: general manager is awesome ! Rest of the staff is laid back and not uptight great…read moreplace to store my belongings safely .

I have only hade to use a storage facility twice in my life and StorQuest made my decision to use…read morethem a breeze! Madan, Valerie, and Monica made obtaining our unit so easy and their customer service abilities are so outstanding. It's rare to see service with a smile nowadays and these ladies love to smile. You can't beat the pricing to get into your storage unit either! I highly recommend calling them for all your storage or moving supply needs.

If you buy online storage auctions ,this facility and the employees can NOT be trusted they will…read moreset up units to look good ,hiding furniture and appliances and putting trash in boxes . I bought a unit that had went to auction ,sold ,gone through and abandoned again the employees here cleaned it up put the trash back in the boxes, and resold the unit as a "manager special" the previous buyer left a cleaning deposit which should have been used to haul off the garbage left behind instead the unit was manipulated to look better than it was .all together this cost me around 400$ ,again buyers beware

Yes! Great Staff, especially Susie. Clean facilities. Professional. Lots of choices of different…read moresize units.

Andrew is very kind and helpful and this is a great storage facility! The units are clean and…read morespacious.

Mine and 5 other units were broken into, the thief's had enough time to go through 5 units worth of…read moreboxes and everything and clean me out of all my tools as well as other personal items about $6000 worth, as well as tote it all across a field to a parked car, all of this is due to the fact that the security systems they said they had in place were not properly maintained, owner doesn't care to make this right, take your business elsewhere where they value their customers!

These folks are so nice and so helpful. I can't say enough nice things about Joseph who went above…read moreand beyond to take care of me. Thanks guys!!!

Friendly staff but was given half the price I could've gotten at universal recycling in Merced.read more

Good people. Always friendly and helpful. Enjoy my visits to cash in some spending money.read more