1/29/22
I have been…read morea repeat customer, until today. The regular check-out associate, Harvey, didd SSD played such a nasty disposition, that my experience was honestly one of disgust. I have never seen such, nor have I ever experienced a nasty, unfriendly, unprovoked character in any shop before.
We all the peculiar things that we do; I like odd pieces, and I love just the right book. Well, today- my last- I found a small book with of. course, small print. I was using my phone to check/cross reference if this item was what I was looking for. Harvey rushed me in my time to decide whether or not I wanted to buy the book:"Do you want it?" . He not only asked me three times, but he has told me, "I give you five minutes, then I'm putting' back in the case!". He carried himself in a most disrespectful, impatient, nasty, wretched way, and perhaps even, with racial animosity.
To be forward, he is never much better toward me, always unwelcoming, unfriendly, and never a human smile. In fact, whatever his issue, he even expressed: " You do it all the time. No one else does it."
whatever is he talking about? like any other, I browse the msny items on site, curious about some, not most, but a customer as any other;though, not white/European descent.
in fact, I'm a mom, grandmother, educated, and a teacher.
I'm sorry but, Harvey , was truly an embarrassment for the establishment or any other place/people of decency. He was the lowest I have experienced personally- a nasty character for such a public facing enterprise.