I shopped here today for a few things and I was pleasantly surprised. Store was clean and well stocked and well organized. I was able to get some really good deals on things, and self checkouts worked really well which was amazing. What prompted me to leave a review, though, was I accidentally left a bag of stuff at the self checkout and thought it was gone forever. I called the store on the off chance it was still there and they had found it and put it aside for me and were SO nice about it! And I was shocked that a human actually answered the phone and spoke to me. It was so refreshing for a change. I usually shop at Hyvee close to my house but I feel like I am willing to drive a little extra to shop here. read more

I think this is the right cub? But the manager name is Scott and he is a very good respectful guy and knows alot about customer service. I would recommend his store and all his employees to anyone wants good customer service. Thank you Scott. Please find this guy and give him Thanks. Brovo.... service with a smile . read more

Went here today (10/7/22) Very nice store Has everything you need! Has good bakery, deli and meat department! Love cub!! read more

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This Cub Foods location is stocked with slow employees and incompetent management. In particular, the deli counter has poor customer service. Complaints about deli employees at this location can be found on its Facebook page under the Reviews section and on the internet at large with a proper search. I have experienced the terrible deli service first hand on two occassions. In both cases, the offender was a young Asian male douchebag. In the first instance, the little twerp was rude and behaved as if we as customers were an inconvenience to him. My bar is not very high for customer service expectations, when dealing with low wage workers, but this guy"s behavior was just unacceptable. On my most recent interaction, the little panty waste completely ignored me and my wife at the deli counter, instead pretending to be busy doing some make believe task. When I suggested that he assist us, he ignored me. See the included pictures. This time, I decided to speak with the store manager, who was almost impossible to locate. Turns out the store manager was completely indifferent to the behavior of incompetent and lazy Cub Foods employees. In the digital age, we do not just accept rude behavior and unprofessional management. In the digital age, we return to the store and live stream our interactions with lazy employees and conversations with lousy managers across social media. This is how we take our business and our money and our auduence's business and our audience's money to establishments who want and appreciate it. read more

Cub - White Bear Lake - Still lazy deli employee ignoring people waiting at deli counter - Grocery Near Me - White Bear Lake, Minnesota

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I shop Cub through Instacart since the pandemic started. There are products that Cub carries that other stores do not. However, day to day product that I add onto the list have issues... I would guess that most of the time, I receive product that has expired or is due to expire within a day or so. I have received expired yogurt, milk and cheeses but this last visit it was Nature Walk trail mix. I purchased it on June 10, 2022... the expiration date is January 6, 2022... COME ON! I don't feel that I should have to check the date on everything we buy, but that is exactly want I am going to need to do. read more

Cub - White Bear Lake - over 5 months past the expiration date!!!! - Grocery Near Me - White Bear Lake, Minnesota

I've been using the Cub pickup for awhile now and love this service. Ashley has shopped for us multiple times and really knows how to deliver good service. Give her a raise! read more

Came here tonight. at 18:44:49. (abt. 6:45pm) Shopping's not my fav. task. But, had a cheerful, & helpful, lady at checkout-"Barb M". Her good attitude spread. Thank you Barb M. Way to Go! (I think (?) she set up a doubled-bag for me(?) ) Thank You, a Grandma, read more

Byerlys prices, with no carpeted aisles for my delicate feet, and no gigantic deli with endless options like crab cakes, baseball size meatballs...you know how Byerlys do. It's a big shiny new store with ample parking. You walk into produce as you would normally, it's bright, and it's very clean. I also noticed most of the employees are super friendly. They smile, stop and ask if you need help, a deli guy even told me he'd get me a fresh corn dog even though there were 3 in the case. Lub me a corn dog. The other employees...well they're the same sour faced assholes as other Cubs Foods. This store's prices are HIGH. I'm guessing to pay off the debt from the new build. I stopped by this Cub on my way back from my favorite grocery retailer Aldi's! I forgot apples and also wanted to checkout the store. I go pick out 8 honey crisp apples, circle around a bit, get my corn dog, and head to the self checkout. My apples weren't gigantic, about medium sized. My 8 apples were $21.78! Wtf!!! I was like excuse me checkout lady, please cancel my apple purchase. I got in my car and went back to Aldi's where I picked up a bag of 9 honey crisp apples AND dinner napkins for $4.96 total. My apple pie was just as delicious with Aldi's apples. I could have bought two already made pies for $21.78. I might stop here to pick up something small I forgot, like a cucumber...as long as it's not $5, but this place is a bit ridiculous. read more

I love coming to Cub Foods! It's really close and convenient to me. The store isn't too big, which is great for me. It's easier for me to find things i need. Love this new Cubs! The store is always clean and organized looking. The staff are nice and friendly-- I haven't had a problems whenever i come here. However, I do agree that there isn't enough cashiers.. either you wait for self check out or in line at the cashier. read more

Came here to get what aldi didn't have. Really clean store with a lot to choose from. They have a huge selection. Quick check out lanes. Nice employees that actually know what their doing. 10/10 read more

I'm giving the WINE &SPIRITS part of the store 5 stars, because their employee, Jim, is probably the NICEST employee I've EVER run into. He is ALWAYS upbeat, friendly, and outgoing! He should get "Employee of the Year", IF there is such a thing!! read more

Had been going to cub pick for about 7 months and was at the time very impressed with the girl pulling orders. A couple of times I had done some nice things for her, as customer service can be a thankless area to work in, and I wanted her to know that she was appreciated. Tuesday I did a pick order and all of a sudden when I went to pick up my groceries this store manager came out, not the regular person, with some other guy who I know was not in grocery pick up because he did not know what to do. She put the groceries in the car and just when I was about to say Thank you she said rudely I wanna talk to you. I was like Oh Yeah? and started telling me that I was making the pick up girl uncomfortable giving her things, but very rudely then it made sense she brought this guy with her for protection??? The few times I did nice thing for this girl she never said thanks no thanks. She took them. I think she got called out on something and pointed the finger at me. I was treated like I had done something unacceptable and still have yet to hear anything back from Cub headquarters on my complaint. Do people not know how to be gracious these days? read more

Let me start off by saying this. Cub Foods in White Bear Lake is a good establishment. Good products, mostly friendly staff, and the store itself looks nice. The reason why I am writing this review is to specifically point out one employee. A manager by the name of Spencer. I frequent this location a lot and I've seen this manager many times. Almost everytime I see him, he's belittling the staff and being extremely rude to them. The last time I was in there I saw Spencer yell and freakout on a cashier causing her to walk away crying. That is unacceptable behavior. I sure hope Cub Foods does not condone this kind of management because it makes me want to go elsewhere. I work in business management now and I know that is NOT how you treat your employees. Hopefully Cub does something about this manager soon or else they won't be able to keep any employees. read more

OH my gosh did I enjoy this Cub foods a plenty. Its a brand new facility and it is awesome because the organization of food and food products is a lot better than the older set ups. Where the way the store was built kind of inhibits the function. However, watch out guys!! First time here I accidentally walked straight into the wine section which is separated from the store but connected building wise. I went here to pick up some fish because I was HANGRY. Like... REAL HANGRY. And I was craving sushi but I didn't have quite the money for it. So what better idea to buy some fish and make your own sushi. I wondered over to the deli area where I found a case of fresh fish, shrimp and all loads of seafood. So if you enjoy the sea and want to see some seafood, this is the place to go.(See what I did there?) The deli employee was extremely attentive and helpful. Not only helpful in helping me figure out serving size but also skinning the back of the Salmon Filet that I ended up purchasing. All in all, pretty happy with my experience there. It was a really nice facility and super great set up. Bottom Line: I would shop at this Cub all the time if I could. read more

Not enough cashiers. Produce is hit or miss so you really have to pick through to find good produce. Lady managers are not friendly or very helpful. They don't have a big selection of items. I've asked them to reorder an item they used to carry being told they would. It's been two months and still don't have it. Often out of stock on sale items which is frustrating to need to stop at another store or try again the next day. I just don't have time to run all over. Never had these issues at Woodbury Cub. Might need to start driving back to Woodbury for better selection and service. read more

Terrible customer service. I had an infant strapped to my chest and trying to bag my groceries and get the cart loaded back up. The cashier left after giving me my receipt and headed back to work on the floor. What I assume was the manager was putting carts away. Missed the mark on customer service and/or just plain old basic human decency. Yeah, prices are slightly less, but I guess you get what you pay for. I'll be shopping at Hyvee. They have AWESOME customer service at every contact. read more

Not really sure why people seem to hate this place. I think it is the next best Cub location (after the Minneapolis Quarry, which is just plain awesome). read more

Need more registers open. Hire more workers please. I'm always waiting forever to check out. While checking out yesterday, the cashier stopped, answered a phone call and also proceeded to talk to other employees about the phone call. Really superb customer service. read more

This store has been a great shopping experience for me. On two separate occasions the butcher came out from behind the case to help me find prepackaged meat. Today a frozen food stocker went into the "back" and hand delivered frozen noodles because they were sold out of the shelves. The store is clean and produce fresh--I make a point to shop here. read more

ALWAYS -ALWAYS-ALWAYS check the expiration dates!!!! I'm completely disappointed in this store, and their ability to rotate stock. I have found hamburger that had been expired for 2 weeks, salad that has expired for 3 days and most recently yogurt expired for 5 days. Unfortunately, the yogurt made home with me and will require a return trip. I agree with the other review regarding the Bylery's prices. For those prices, at the very least, I should think that the employees would rotate the stock!! read more