Spent 5 nights at the Cabin on the Hill. The cabin was…read moreperfect! It was clean and needed nothing. The hot tub was great....especially with snow covered mountain tops in the background. We were lucky enough to see a group of deer which appear to make their home not far from the cabin. This was our first trip with Cosby Creek Cabins, I'm confident there will be more to come! Definitely recommend this one!!

This is a long one... First of all let me say thanks for…read moreruining our birthday and anniversary weekend get away. Our issues started by us getting lost and driving around in a circle for an hour due to poor directions provided, ( and do not say that we cannot read, your emailed directions state to come to a "Y" in the road, when it is a "T" and you need to turn to the right. We go in and do a preliminary walk through, which is a normal thing for me to do, we discover the TV does not work, just comes up to a blank screen, (no network available), so I make a call to the office and have to leave a message. Almost immediately after I hang up, my huband tells me to call back because the hot tub would not come on, before I call the office again, I look for a disconnect for it and could not find one, and then check the breaker to make sure that it was not tripped, which it wasn't, so I call the office again and leave another message. I get a call back about 5 minutes later from the property manager. When I tell him that there are issues, including bad directions, he gets hateful and states, "well there is nothing wrong with our directions, no one has ever gotten lost going up there." I then talk about the TV and hot tub not working and proceed to tell him that we have already checked the breaker in the panel box for the hot tub and that it was not tripped, and that the TV says no network on it. He then rudely states "well if it is that bad pack up and leave." I had read the previous reviews and had seen that he has done this to others in the past. They did get someone up there quickly, so kudos for that. Other issues we had were: Queen bed sags to the middle so bad that we moved down to the couch and the twin bed at 3am. Ceiling fan too low to bed 3 1/2 to 4ft up. Sleeper sofa, hard as a rock, could not sleep there. Kitchen sink faucet so loose that you cannot temp the water properly, got scalded several times. Shower has very little to no pressure. Toilet is loose and swivels. Shower curtain had a stain on it (dried toothpaste, soap, or bodily fluids) Kitchen pots and pans have loose handles, about to come apart. Trash and debris all around the outside of the cabin. Loud ORV / side by side driving and revving engine at all hours of the night, stopping and sitting by the cabin. Dust on all the blinds, mantle, light fixtures (cleaning person must be very short or never looks up) I felt like if I had have called back to the office, that the property Mgr would have been rude again. I was so upset all weekend that I did not enjoy myself, did not relax, nor rest. Needless to say, unless there are major changes, we will not be back! $300+ for 2 nights is bs, and then charged a fee for cleaning, and the cabin was cleaner when we left than it was when we got there. I feel that we should be refunded no less than 1/2 of what we paid, due to all of the above. Y'all came highly recommended from a local friend, that was embarrassed when we told them all the issues.

we stayed 2 times in the honeymoon cottage . It was nice and quaint on a stream in a beautiful…read morevalley . Owners live on property and are very very nice . Price is great location is good

This is a great place to stay near Gatlinburg if you are looking for quiet cabins outside of the…read morehustle and bustle of Galinburg proper. These cabins are more for the person who wants to have great views of the Smokies, stay near a mountain stream and do some hiking. As far as the cabins themselves, they are clean and comfortable. The Moore's live there on property and are more than willing to bring anything you may need during your stay. If you are planning a stay here, make sure to pack food and drink because the closest store is in Newport, about 20 minutes away.

This is a decent hotel, price is a little high but we are at the edge of a tourist area. Public…read moreareas could be a little cleaner. Room was clean although a little small. Outdoor pool is saltwater and was clean.

Check in was horrible. Lady didn't know what she was doing and it took FOREVER. I couldn't check in…read moreonline since there was no cell service and no wifi without a room number. Was given a plastic key that didn't work. Requested a digital key and waited for that. Cook in the morning was nice. I wish the rooms had the updated wall in showers instead of tubs. Would have been easier for my dad who has a hard time getting around. Also not much for restaurants in the area and everything had a huge wait even on a Tuesday night.

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

We have just enjoyed a wonderful fifth annual July visit to The Swag to celebrate our 56th wedding…read moreanniversary. The Swag is a premier lodge nestled on a mountainside in the Smoky Mountains high over Waynesville NC. It offers spectacular views, immediate access to the Great Smoky Mountain National Park by simply walking through a gap in the fence outside the main lodge, fine dining, pickleball courts, a spa, and a small gym and pool. An expert naturalist is often in residence and conducts a variety of activities, including organized hikes, talks about wildlife (bears, coyotes, bioluminescence and other interesting aspects of the natural world).  Other activities include a presentation on coffee making by their barista and wine tasting sessions. But if all you want to do is just have a wonderful place to  relax and enjoy being in the great outdoors, The Swag is one of the best places you can go. The Swag is a Relais and Chateaux resort so accommodations are excellent and range from a comfortable, well furnished bedroom for two to a cabin suitable for an entire family. À la carte breakfasts, packaged lunches (including backpacks and water bottles if needed), and four-course dinners are included in the daily rates. The lunch and dinner menus change daily, but dinner entree choices typically include beef, seafood, poultry and vegetarian options. On Wednesdays and Saturdays there is a mountain top lunch picnic with abundant food. Thursday evening is barbecue night. Food at The Swag is locally sourced and quality standards are exceptionally high.  Service at The Swag is truly exceptional. Every employee is focused on making sure all of your needs are met. The kitchen tries to accommodate any special requests. Much of the resort's clientele return year after year, and guests are automatically offered a return reservation for the same time and accommodation next year at the time of checkout. This is great for established clients and has allowed The Swag to build a large band of loyal followers, including us, but this does make it harder for first-timers to get a reservation for a time and accommodation they would like. My advice is just keep trying!  We got our first reservation after many tries when someone cancelled while we were on the phone with the lodge trying to get one. Tradition means a lot at The Swag, and that is a good thing. My only suggestion to them is to consider adding an à la carte section to the dinner menu as many other fine dining establishments do. It would give the kitchen more opportunity to try out dishes before adding them to the prix fixe choices and allow guests who may not want a full four course dinner every night an alternative. I realize that this would complicate the traditional pricing scheme, but that should be manageable.

The hotel was nice and clean, the breakfast was decent. It never saw the pool so I can't comment…read moreon it. The downfall is one elevator that gets backed up quick and no bathroom fan in our room.

Very nice Hotel. The staff was very helpful and the hotel was very clean. Our granddaughters…read morereally enjoyed the swimming pool. Very handy to the highway.

I've stayed at a lot of Best Western's over the last 12 months and this one is one of my favorites…read more The check-in clerk was friendly and efficient. That is increasingly rare these days. It is an older style with the rooms opening to the outside. Even better, I can park right outside my room door. Newport is not a major city so I didn't expect much from the Inn's Internet service. To my pleasant amazement, the Newport Inn has the best Internet I've had at any hotel. There are plenty of places to eat. A Ruby Tuesday and a Cracker Barrel are both within a short walk. A Walmart is just down the road, and gas station across the street I take annual vacations that pass Newport and I'll be staying again next year.

Great hotel for a small town. Receptionist Jennifer was extremely sweet and helpful. We brought our…read moredogs and they have plenty of grass areas for them. Towels were pleasantly soft vs other hotels. Always nice to have a fridge, microwave and coffee maker in the room. Mostly hotel guests appeared to be working patrons so it was quiet and felt safe at night.

Best Bed and Breakfast you will find! We have been going there for years. Don't expect an ordinary…read morebreakfast. You will have a different one every morning. The most delicious and filling you could ask for. Certainly not what you are expecting. The Inn is immaculately clean and beautifully furnished. Innkeepers, Vern and Lisa, and the whole staff are warm and welcoming. You will feel right at home. A very private place in the mountains with fantastic views. Each room opens to a big porch with rocking chairs and swings for enjoying the beautiful and majestic mountains. Or you can enjoy the view from the big windows in your room. We love this place!

My wife and I loved, loved, loved this bed and breakfast. It's located in the arts district, which…read moremakes it a perfect spot to shop and stroll. Located on a mountain, it's a little difficult to find at night, but worth getting lost to find! We stayed here for our anniversary. The breakfast was amazing with ample portions. They don't skimp on anything! The room was luxurious and clean. They gave us excellent recommendations about what local sights to see, museums to visit, trails to hike, places to shop, restaurants to dine at, and places to avoid. There is ample outside seating to enjoy the incredible views. The pictures don't lie. This was one of our favorite getaways ever!

Such a beautiful building and great people! The location is excellent with parking on-site so you…read morecan walk right into downtown Bryson City! We came in after a day at Dollywood and the clean room, hot large shower and AC was a perfect end to the day. I also had such a delicious vanilla latte at breakfast, I might just have to book a night for another one!

BLUF: Historic building, friendly staff, interesting rooms and a convenient location…read more My husband and I really enjoyed our one night stay at The Everett Hotel inclusive of a delicious dinner at The Bistro. We would have loved to have stayed longer but we considered ourselves lucky to get a room at all during the peak Fall season. We stayed in Room 9 which is on the third floor loft with an interesting pitched ceiling but no windows. The room was great for afternoon napping and it was just footsteps away from the rooftop deck. For a longer stay we would have probably preferred a room on the second floor with windows. I love American history, architecture and Americana so staying in this old circa 1904 bank was fabulous. We even took a peak at the old bank vault that is now used as a wine cellar and pantry inside the restaurant. The hotel staff here is top notch. Everyone was so welcoming and I appreciate that the hotel called before our stay to see if we wanted to make a reservation in The Bistro. The Bistro is a small, quaint, refined restaurant that books full for its dinner service so it's nice that they make sure hotel guests have an opportunity to book first. Our dinner in the Bistro was fabulous - I had the filet while my husband had the Ettouffee. We also had breakfast at The Bistro the following morning which was also very good. In addition to the five-star staff and cozy room, we loved the location of The Everett Hotel. It was walking distance to everything in town including shops, restaurants and the train station. It was also a short drive to Smoky Mountain National Park. As an added bonus, it is right next door to the Swain County Heritage Museum. We were conveniently able to park behind the hotel. Other conveniences we appreciated were the filtered water and coffee in the hallway. A special shoutout to Daniel who made us feel so welcomed.