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CTown Supermarkets

3.2 (5 reviews)
ModerateGrocery
Open • 8:00 am - 8:00 pm

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Stop & Shop - Pharmacist with mask selecting medications

Stop & Shop

1.4(22 reviews)
2.1 mi
•$$

(Pharmacy, 200 E Main St, Stratford CT) Horrible,…read moredysfunctional, hopeless. 5 months and counting, it has required multiple phonecalls to both pharmacy and doctor to simply refill a prescription. It seems clear to me that most of the blame goes to the pharmacy, because they have changed their story, their excuse several times on a dime. They are the only provider of Ambien 6.5 ER tablets, that's why I continue this masochism. Every month it's a comedy of 'adults' who can't get it done. One time I called them, and they put me on endless hold. I drove to Stop&Shop and walked to the counter. The woman was holding the phone but joking with another employee. They both ignored me for another several minutes and then I told them 'I was on endless hold' on that phone. The woman said 'so what?' That's what's in store for you.

In-store Stop & Shop is great, but don't trust their delivery service, it's run in such a way that…read moreit's basically a bait-and-switch scam. They wait until 2-3 hours after you can no longer cancel your order to tell you what they'll actually deliver and what's conveniently out-of-stock. But they still charge additional delivery fees based on what you ordered, not what they actually delivered. Today I ordered $150 worth of groceries, and agreed to pay an additional $30 in delivery fees and a tip for the driver. Three hours after my order was "finalized" they informed me that they were only delivering $17 worth of groceries. But they still charged the full $30 in additional fees. Last week I ordered chicken legs that were on sale, and a couple of bottles of soda. Hours after my order cut-off, they emailed to say that the sale items were out of stock. They delivered the soda, but still charged the full delivery fees and driver tip as if they had delivered fifty pounds of chicken. Well, they got me for the last time. Their prices are great, better than the warehouse club for some items, but that only matters if you can actually get the items you order. Their order policies amount to nothing but a bait-and-switch scam, and I'm dome being scammed.

Photos
Stop & Shop - Tight shot of customer picking up a Nature's Promise item off the shelf.

Tight shot of customer picking up a Nature's Promise item off the shelf.

Stop & Shop - Canolis and other baked goods on display.

Canolis and other baked goods on display.

Stop & Shop - Wide shot of associate stocking fresh produce.

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Wide shot of associate stocking fresh produce.

CTown Supermarkets - grocery - Updated October 2026

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