Honestly everytime I come to donate, it's nothing but a good experience. A lot say this facility is…read moreshady and weird but I always find it peaceful and full of characters. Never had a problem with the machines or people.

Great spot to donate not only for extra cash but for a good cause. Staff is always welcoming,…read morehaven't had an issue.

Top-Tier Experience - Highly Professional Team!…read more Had an excellent whole blood donation experience at the Peoria Red Cross. The facility is clean, efficient, and running like a well-oiled machine. A massive shoutout to Ieshia, Kenita, and Kacie. They are a phenomenal team--highly skilled, professional, and great to chat with throughout the process. The stick was absolutely perfect, quick, and precise. The entire process from the initial screening to the donation itself was seamless and perfectly executed. The recovery station was well-stocked, and the staff's expertise made the visit a total breeze. I'll definitely be back to this location for my next donation!

I've never donated before, but when a friend needed help, I went in. The screening process takes at…read moreleast an hour (or feels like it), a 15 minute physical, and then you'll be hooked up to the blood sucker for 45-60 minutes. Take a piece of postmarked mail, yer government ID, and SS card. Everyone was nice, but I don't expect that anyway.

The staff is trying to improve Stephanie has definitely been great, been coming here for over 3…read moreyears and it's still a few minor things that could be improved with some of the old staff starting with the twins both are very rude and have no problem showing you how rude they can be.

ImpactLife in Davenport is my go to donation center. Staff is always wonderful. Scheduling is easy…read moreand donation takes approximately 30 minutes. Please consider donating yourself.

They are friendly and efficient and a great way to help the community and safe lives. Also there…read moreare gift cards for donating and good cookies

As far as blood donation locations go, this place is A-OK. It's only open on Mondays from around…read more2:00 - 6:30 and Saturdays from 7:30 - 11:30 a.m. When you enter the front door, you will need to take the elevator downstairs; donation center is on the right. For all you "double red" donators, you should call ahead to see if the machine is going to be there on the day that you want to give. I was talking to one of the employees the last time I donated and it sounds like it's hard to predict when that option will be available. For those of you yelping blood donation options, I hope this was useful.

I've been donating at Talecris since August 2011. My first appointment took about 3 hours and I…read moregot lucky because I was a walk-in and they made room for me. Since then, they have changed the rules so you have to make an appointment every single time...the wait time has been significantly reduced since they started doing that. Everyone I have encountered at the center is friendly and willing to answer questions. I enjoy going to Talecris twice a week to a) get out of the house, and b) make a little bit of extra money. It is important to remember to eat a balanced meal both the day before and the day of your donation and to drink plenty of water. If you eat really fatty foods before donating, they may not be able to use your plasma...so be conscious of what you put in your body. Also be sure to rehydrate yourself well afterwards. It's not like donating blood...they don't provide any snacks or juice (although they do have vending machines).

This place was decent back in early 2024. The staff used to be careful with your veins, even if the…read morewait times were horrendous. However, the quality of care has plummeted. The staff has become increasingly incompetent, with inexperienced technicians who jab your arm blindly. When they fail to get a proper flow, they simply blame it on the donor having 'bad veins.' I returned today after recovering from the flu, only to have two inexperienced techs repeatedly probe my vein. Even when the machine alerted them of a poor flow, their only solution was to jab me further. I eventually had to refuse when they tried to move to my left arm. To make matters worse, they seem to have changed their pay structure. Compensation used to be for your time, but now it seems to be based solely on the volume collected. Last year, a technician blew my vein and caused a severe hematoma (see attached pictures). You're better off doing DoorDash than letting these 'pretend' technicians play with your health.

So. Let's start this review with the cons just to get them out of the way. Management treats the…read moreemployees here like herding dogs; making them deal with sometimes literally 50-60 people at once. There is only so much staff to go around and this results in the line getting backed up fairly badly. They usually have 1-2 people on booths doing vitals and the like, but you can be waiting in line for a good while. The staff however work hard to get the lines moving people stuck, and to diffuse tense situations cause by guests who for some reason think they are being wronged by having to wait. Yeah it can be a hassle to wait to get stuck, or wait to even get into a chair, but if you look at it from the financial angle, you are still getting paid upwards to $80 for less than a single days work. Why complain? I haven't seen any holiday bonuses this year, but having said that I still walk away each week after 2 40 minute donations with $160. Lets do the math on that $160 a week times 4 weeks is....? Yeah a lot for sitting in a chair watching TV. To reiterate yes waiting is annoying as heck, but the pay out, overshadows any minor inconveniences that pop up. The staff is helpful, and sociable. They aren't hard to strike up a fun conversation with. And you can here them giving each other a hard time the whole time you are there. The atmosphere in the center is warm and inviting, when the donors are not being toxic and demanding. The phlebotomists keep and eye out for problems while you donate such as, but not limited to; Air in the line, Issues with the line causing high pressure returns, slow donations, ect. Management is not "bad" per say, but I've seen a lot of the once wholesome group gone now due to issues they took up with the company. Not really my concern, but being short staffed is not the staffs fault. Nor is it the staffs responsibility to dote upon donors who come in with a prior existing attitude. I see alot of people angry at the fact that "I was here first!", and while I get it. There is an item known as an express pass that is given to donors who donate (X) number of times as a reward for not abusing the new donor pay policies. Continued donations results in express pass users being able to "skip the line" and jump to the front. One is given to new donors as well to decrease the time they spend jumping through the hoops necessary for being cleared to donate. While the express pass is annoying, it has always existed in most if not all donation centers to give people a reason to continue onward with their donating. I has literally never not existed and to complain about it now is just pointless. Yeah its annoying when you've been waiting a bit and someone jumps in front of you when you finally hit first place in the line. It is very annoying. But to discredit the fact that this has happened to the person jumping ahead in line probably countless times is more or less hypocrisy. When you get a chance to jump to the front you would use it right? Yeah that's what I thought. Another issue that I believe requires addressing is the huge influx of new donors. Covid-19 has put a lot of people out of work and many are searching for a safe new way to make a little extra money to help pay the insanely high amount of bills people are for some reason getting stuck with. New donors every day especially during this time should not come as a surprise. That said, the line is getting frustratingly long, and waiting for 19 people just to get deferred is not a pleasant experience. All in all the place is fun, interesting, and pleasant to visit, but current situations have put a large damper on the once Incredible center. The place itself hasn't changed much, and its staff are still some of the best I've met since I started donating over 14 years ago. Check the place out and give it a chance. Just leave bad attitudes and un-realistic expectations at home. These are rough times, and everyone could use a break from the negative.

I have been coming here for several years, and I wouldn't say it's the best place, but it's not the…read moreworst. It pays good, and you can get in and out pretty quick. As far as quality goes though there is much to be desired. The lady that took the needle out after I donated, I believe her name was Divia, Really needed to change her gloves, the palms of them were brown, and they were wet, I think she had just been washing her gloves. This is unacceptable and extremely unsanitary. Besides this, though I have had good experiences, Brian Leer, one of the phlebotomist, is amazing. he's always friendly, he does a very good job. Probably the last thing I would like to mention is the conversation of the staff and the content on the TV is straight up inappropriate most the time. I don't watch TV anyways, but there's six of them and I can't help seeing it sometimes and the last time I was there, they literally had naked women on the TV for most of the time I was there. If you want to watch pornography, that is your prerogative, but I'm coming to your establishment to do business, I don't want it in my face the whole time. I don't think any of this is unreasonable to mention and I hope someone in authority can correct these issues this place has plenty of potential, but there are some things that need to be addressed.

Very kind & helpful. Quick & done fast…read more Very clean. They go above & beyond. Highly reccommend.

Find another place to donate your blood. I don't know where they get their phlebotomists but you…read morewould think at a place like this they would hire trained employees. So they may have one experienced person on premises but they will give you someone that does not know what they are doing. If these people were needing supervision, they certainly were not getting it. They've already made certain that I will never return. They are only 50/50 with my husband. He's got great veins and anyone else can get blood from either of us. But not at this place. I'm done being dug around on and bruised. I learned the difference of good and bad phlebotomists a long time ago. So if you are in the mood to be dug around on and tortured, sure, come on in. Good luck.