Great spot to donate not only for extra cash but for a good cause. Staff is always welcoming,…read morehaven't had an issue.

I highly recommend going here for donating plasma. Everyone is very friendly and talk with you and…read moremake you feel comfortable and welcome. There's a nice seating area, large restroom areas, a drink machine, and snack machine which are really nice. If you have deep veins and wanna get sticked right, there's a lady named nicknamed Red who knows how to do it without hurting you. I've never had an issue with this place and I prefer it over CSL plasma. It's important to have seating areas because some of us have health issues or just wanna sit because it's comfortable or we're tired or sore from walking.

The staff is trying to improve Stephanie has definitely been great, been coming here for over 3…read moreyears and it's still a few minor things that could be improved with some of the old staff starting with the twins both are very rude and have no problem showing you how rude they can be.

These people don't care about their customers People playing…read moretheir music on their cell phones out loud employees do nothing I wonder how they stay in business

They are friendly and efficient and a great way to help the community and safe lives. Also there…read moreare gift cards for donating and good cookies

stay away from any company that the local hospital stopped using! mercyone genesis stoped using…read morethis company because they are so bad, they go to the local high schools for free blood donation but the employees have no idea how to actually take blood without leaving marks on the kids, yes kids.they want free blood and free drivers, they don't want to pay for anything just sell blood for a ton of money! the ceo makes over 600,000 a year in case your interested!

As far as blood donation locations go, this place is A-OK. It's only open on Mondays from around…read more2:00 - 6:30 and Saturdays from 7:30 - 11:30 a.m. When you enter the front door, you will need to take the elevator downstairs; donation center is on the right. For all you "double red" donators, you should call ahead to see if the machine is going to be there on the day that you want to give. I was talking to one of the employees the last time I donated and it sounds like it's hard to predict when that option will be available. For those of you yelping blood donation options, I hope this was useful.

This place was decent back in early 2024. The staff used to be careful with your veins, even if the…read morewait times were horrendous. However, the quality of care has plummeted. The staff has become increasingly incompetent, with inexperienced technicians who jab your arm blindly. When they fail to get a proper flow, they simply blame it on the donor having 'bad veins.' I returned today after recovering from the flu, only to have two inexperienced techs repeatedly probe my vein. Even when the machine alerted them of a poor flow, their only solution was to jab me further. I eventually had to refuse when they tried to move to my left arm. To make matters worse, they seem to have changed their pay structure. Compensation used to be for your time, but now it seems to be based solely on the volume collected. Last year, a technician blew my vein and caused a severe hematoma (see attached pictures). You're better off doing DoorDash than letting these 'pretend' technicians play with your health.

This is the worst plasma donation place in Champaign IL. They talk way more than they work. There…read moresystem is so messed up. It takes you hours to get through the line. There is not one person at this location that give a damn about their job. There are long periods between screens because they lazy person sitting down have to hard of a job. They need to fire to management again and start over. I would not recommend this place to a test animal. It really is this bad. I do not recommend this place to even try. Very bad business control in here. They do what they want when they want and don't care about the donors.

I have been coming here for several years, and I wouldn't say it's the best place, but it's not the…read moreworst. It pays good, and you can get in and out pretty quick. As far as quality goes though there is much to be desired. The lady that took the needle out after I donated, I believe her name was Divia, Really needed to change her gloves, the palms of them were brown, and they were wet, I think she had just been washing her gloves. This is unacceptable and extremely unsanitary. Besides this, though I have had good experiences, Brian Leer, one of the phlebotomist, is amazing. he's always friendly, he does a very good job. Probably the last thing I would like to mention is the conversation of the staff and the content on the TV is straight up inappropriate most the time. I don't watch TV anyways, but there's six of them and I can't help seeing it sometimes and the last time I was there, they literally had naked women on the TV for most of the time I was there. If you want to watch pornography, that is your prerogative, but I'm coming to your establishment to do business, I don't want it in my face the whole time. I don't think any of this is unreasonable to mention and I hope someone in authority can correct these issues this place has plenty of potential, but there are some things that need to be addressed.

They are so careless twords the customers that are making them a fortune! I'm old, and they kicked…read moreme out of the lobby in the freezing cold to wait for my lyft after I donated! Nobody feels well after donating and that kind of treatment afterwards is just shameful!!! Filthy bathrooms with no toilet paper, cuz they only clean once a day. Pay has gone down so much it's not worth it unless you're a new donor. It used to be $80 each time if you donated twice a week. Then they announced a $20 drop out of nowhere. Like they aren't making enough selling our "liquid gold"! Now the pay goes keeping your iron level just perfect to cheat is even more...not too high, not too low. They're so predatory they really need to be regulated by the state.

Very kind & helpful. Quick & done fast…read more Very clean. They go above & beyond. Highly reccommend.

Find another place to donate your blood. I don't know where they get their phlebotomists but you…read morewould think at a place like this they would hire trained employees. So they may have one experienced person on premises but they will give you someone that does not know what they are doing. If these people were needing supervision, they certainly were not getting it. They've already made certain that I will never return. They are only 50/50 with my husband. He's got great veins and anyone else can get blood from either of us. But not at this place. I'm done being dug around on and bruised. I learned the difference of good and bad phlebotomists a long time ago. So if you are in the mood to be dug around on and tortured, sure, come on in. Good luck.