Regarding Rosewood, the staff is pleasant. The P.T dept. is very good and the meals are good. The…read moreproblem lies with the fact that they have few workers to take proper care of patients. The administration makes sure they have a very nice and comfortable office as all administration's do. The facility is not the same, clean, and nice facility that it once was. It seems a bit dirty, that nursing home smell is distinct. Another issue is that some of the CNA's have little social graces and lack any intelligence.(But again that seems to happen in many nursing homes). I realize it is a very difficult job but if a person can't handle it don't go into it. Some staff talk down to residents as if they are 2 yr. olds need of punishment. I want to remind them they are not the resident's mother's and to try to use respect. Surely, someone has taught them. The residents may wait some time to go to the bathroom and they may ask for a simple aspirin and never get it. The rivalry between shifts goes on like immature idiots.(But that seems to be common practice in hospitals and all nursing homes). Patients in this home and many like it are more likely to experience contaminated infections like Clostridium difficile, Methicillin-resistant Staphylococcus aureus (MRSA) and other communicable disease and serious blood-borne infections. Because of that, the nursing staff is required to follow procedures and protocols that ensure residents are protected from cross-contamination. Unfortunately, not all nursing homes adequately train and continuously monitor the actions of their Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, which is often highly detrimental to the well-being of patients They do a lot of covering up for errors as most nursing homes and many hospitals do. I don't see too many people getting better. It certainly hasn't happened in the case of my wife. She was worse. The phrase "respect your elders" is ingrained in most minds at a young age. This phrase, however, has been lost somewhere. A lack of respect for the elderly is especially present in the quality of health care they receive. Despite this issue, the current law mandating many necessary workers in nursing homes does little to improve the situation. It states, "The facility must have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychological well-being of each resident as determined by resident assessments and individual plans of care" (Miranda, 2005). This statement is very ambiguous and leaves much to the interpretation of the administration of each nursing home, resulting in many situations of insufficient staffing. Some help have a nasty habit of discussing the residents in front of them as the resident was part of the brainless dead. They are not set up for short-term rehabilitation. They claim to be but it is still a nursing home. Now, I'm not saying all staff is bad because they are not. They are overworked and underpaid. I am saying the policies need to be changed and updates need be implemented. Communication is lacking. Nursing Homes in this country have a long way to go. They are more concerned with making money and appearing to look good for the public. A severe problem with this task falling in the hands of the administration lies in the fact that "among administrators, very few are certified, and without qualified leadership quality initiatives are harder to sustain" (Clemmit, 2006, p. 849). Also, many nursing homes do not want to pay and ensure additional employees. Instead, they choose to run their staff on the bare minimum. It is clear that some sort of policy change is extremely necessary.

I cannot give enough accolades about Doug, Jon, Tim, Nathan, Matt…read more and Margaret. So very professional, knowledgeable, understanding, patient, helpful throw in a touch of good humor too. They know how to get where you should before you even know it. They have a number of machines to work on and they stay with YOU, and not try to take care of 2or3 clients at others at the same time. One word.. AMAZING. Thank you. J Ok, Suzy in the office keeps everything running so smoothly and effortlessly. She knows everyone and greets everyone with her beautiful smile and sense of humor. She is absolutely delightful.

The staff at MCC was prompt, responsive and kind. From the moment I walked in, I was welcomed. They…read moremade it clear that they were going to do all they could to make me feel better. The wait time was short and the Nurse Practitioner - Marilou - was absolutely wonderful. She was both to-the-point and comforting, listened to ALL my questions and answered them thoughtfully. Nobody going to urgent care is having a great day to begin with, so it is quite something to walk out feeling as positive and cheered up as I did today. (Created this listing just so I could review them!)

After having bad experiences with different rehabs I was completely surprised by the team in…read moreGalesburg. Everyone there was professional and caring. Jordan, Michelle and Erin provided me with exercises to alleviate my neck pain. They really cared about helping me and it showed in exercises we did at the facility as well as ones I could do on my own at home. The receptionist was professional and gave me different options for days and hours of treatment. If I ever have to have any rehab in the future Advanced Rehab is where i will go and they are who i recommend to anyone or family if they need rehab.

Request Dr Jill Gibson, she is very skilled and overall cool. Awesome nurses and surg techs…read more They were punctual with sedation, blood draw and wisdom teeth extraction. Made me comfortable and weren't rough on my mouth. So grateful. Who could ask for anything more? Thanks!

I had the best experience getting my wisdom teeth extracted. I was absolutely terrified and the…read morestaff was amazing! I have had minimal pain and swelling and couldn't have asked for a better experience.

This place may not look as fancy as the for-profit facilities, but it has many good points. (1)…read moreMost important, its CMS (govt.) rating is 5 out of 5, exceeding some of the for-profits in the area. (2) Staff is attentive and kind to my mom and other residents. Nursing supervisor gave us her cell phone number and told us to call anytime, whether she is on duty or not. Staff always has time to answer questions when family calls or visits. (3) Affordable versus for-profit facilities in the area. (4) Very flexible visiting hours -- from 8 am until 8 pm. (5) Allows pets, and has a resident dog and two resident cats in the Alzheimer's unit. (6) Beautifully landscaped and residents can safely be outside in the fenced courtyards. (7) Offers lots of daily activities to keep residents busy. You may be turned off by the dull-looking rooms, but you're allowed to decorate as you wish and you can turn them into cozy rooms with little effort. Given that we have family and friends visiting 7 days a week, I believe they could spot any problems, and they haven't seen them. This recent article mentions Knox County Nursing Home's latest rating: http://www.galesburg.com/article/20150322/NEWS/150329973

Love Adam & Beth! Have gone to them for a long time & always get excellent care. Everyone I know…read morethat goes to Dr. Welty has been extremely happy! Glad to have such a quality Dentist in Galesburg!

Unbelievable how rude they were to my mother. She came in for x-rays and a cleaning and confirmed…read morethe cost when she made the appointment. After she had her x-rays, they recommended further treatment. She told them she couldn't afford it at this time and would just like to have her teeth cleaned, but they refused to clean her teeth because she wouldn't do everything they recommended to her right away. Since they are greedy and just want her money, and she couldn't afford to do the recommendations right then and there, they made her pay for the x-rays and ushered her out. They treated her as if she wasn't good enough to be there. She had the money for her cleaning. Disgusting how they treated her.

Our first time visiting. we had teeth cleaned. Holly did a…read morewonderful job. Her and Dr. Colin were friendly and knowledgeable. Thank You

I could write this without having to give a star I would. I went in your an appointment and the…read moredentist was rude. It felt like was a bother to them. However more importantly, the dentist failed to tell me that I had an infection in my mouth, and I needed a root canal. I went to another dental place and it was night and day. From my experience here the other dental offI've treated me so so much better. They acted like they cared. 1,000,000,000,000% better treatment at the other place than here. I will never return to this dental office again.