Out of the 2 Different companies I've worked with, this particular Location is by far, my favorite,…read moreand most positive experience to date. Ive been to a total of 4 Locations to donate Plasma. located in 2 different States. CSL Plasma in Lawton OK, and Nashville TN, Biomat-USA in South Nashville and Clarksville, TN. Biomat is the better decision IMO, respectfully ofc. This is the best one I've had the pleasure of working WITH! You get to help sick people in need, while also getting compensation for your time! Great for Spare funds during summer break with the FAM! Make sure to check their website for more specific details!

If your not obese don't go. People pick their favorites. Seriously im healthy by hospital…read morestandards. And yet here im not good enough. You have to be obese or know someone to get chosen to be allowed to donate.​

Staff is SUPER sweet from front desk to the people taking the plasma. The people taking the…read moredonation are very competent. Very quick and painless. However, they struggle with communication with clients in terms of wait times as you go through the process. An errand I used to have to just set aside an hour or so for now takes significantly longer, so I'm able to donate less often. I know at the moment they're dealing with a short staff, so hopefully that will improve. 3.5 stars.

Had a new girl stick me and blood wasn't flowing right. I knew it would happen and asked not to be…read morea practice candidate. The head of the people that stick you got pissed and caused my arm to bleed internally with pictures to show. They too over half a bottle of my plasma but wouldn't give me my pay, only $10 for the stick. They all had a horrible attitude and we're sticking together with their justification but I have been donating for years and know what happens when someone new tries to stick you. Don't go to this one, you will regret it

I've donated plasma through BioLife for a fourth time as of yesterday and have only positive things…read moreto say about the BioLife facility (in Mt. Juliet, Tennessee) and its competent staff, who effectively transform the innately awkward and disjointed protocol involved when donating plasma into a systematized and streamlined process normally taking ~2 hrs or less to complete. Because they're indeed deserving of the praise, I'll brag on the crew a moment longer... in my experience, each and every employee has exuded a kind and polite attitude, with those I spent a longer time with (first-time appointments require a physical) exuding qualities that help manifest calm during a new or unfamiliar experience--patience, empathy, humor, compassion, understanding, etc.

Just finished my last new donor donation (8th). On my first visit, everything was explained very…read moreclearly to me, and the person that did my exam was friendly & thorough. Every visit since, the staff has been friendly. Every phlebotomist I've had appear to follow all the correct safety & sanitizing procedures. The beds are comfortable. They always have good music playing and decorate the plate a little based on the surrounding holiday. It's easy to relax & watch a movie, read a book, etc. to pass the time. It can get busy depending on the time of day & number of staff available. I've learned which days to avoid. Tuesday seems to be the busiest since it's their "Monday". The best time that I've found is first thing on the weekend when they open. Otherwise, you might have to wait 30-60 mins to get a bed, and then however long it takes you to complete the donation. Luckily for me, I have good veins & hydrate well, so I haven't had any complications. I don't have any other sites/companies to compare this location to, but I definitely like this facility and the staff!

Scheduled both my husband and myself to donate at the Hermitage Police Station today. They were so…read moreunderstaffed having only two workers! After over half an hour of waiting, we left. During our time there, only one donor completed their donation. As she left, her arm started bleeding profusely dripping down her arm and leaving a trail of blood all the way into the lobby before she noticed. Three donors were ahead of us waiting to begin the interview process, three were waiting on the beds to start their donation, and by the time we walked out, 8 people were waiting after checking in!!! This is unacceptable. I'll head into Nashville to the Charlotte Avenue location and be in and out in no time.

I come here every two months to donate blood…read more Jamie is my go to gal- she is amazing. I have little veins that move. I don't even qualify to donate plasma, my veins are so small. No matter what I do- down a steak, chug a gallon of water, do a heavy work out before- my veins stay petite. Why the rest of my body can't stay petite like my veins idk but that's a conversation I have with the lord often. Her technique is unparalleled. She manages to relax me even though she's about to stab me, consensually. I will literally only see her. If she's not there I leave. I cannot tell you the amount of times my donation was incomplete because of my difficult veins and a bad stick got air in the bag. But it's never happened with her. She is so good. Please give her a raise. She's an icon and deserves it.

They are very nice and professional. Facility is very clean. I feel like I'm respected and cared…read morefor every time I go to donate.

This company turned me down 3 times non of which where for medical reasons only that the employee…read moresaid I need not just my ID and social but 2 additional documents I called support they called the manager and confirmed it was a lie

I stood in front of the male Red Cross attendant and asked if I needed to sign in for my…read moreappointment to give blood. He looked at me and said rudely, "That form has nothing to do with us." I walked away to wait and he began taking people's ID's who were behind me in line to check them in for blood donations which he could have had me do when I was standing in front of him asking for direction. Rude is not what I expect when I take an hour of sick time from work to give blood.

American Red Cross Volunteers were offered free CPR and First Aid Classes and Certifications here…read more Excellent opportunity. Reservations were fast to make. We all got confirmation emails. The location was easy to find. The class was very informative and easy to understand. I loved using the baby and adult mannequins to practice CPR on and for using the AED machines. We had to wear masks and stay six feet apart from each other in the classroom. We were unable to practice on each other due to the Covid-19 pandemic precautions. Definitely, a class to remember!

This location has the worst customer service and the way they treat their customers. You due what…read morethey ask you and still have to keep doing the same thing over and over and get nowhere. Place is a joke and bathrooms and not very clean.

I have donated a few times and each time I come there are problems. Firstly the employees are rude…read more I am a very nice and patient person but half the staff are cold and rude to deal with. They treat you like your a number not a person if they are willing to acknowledge you. The wait times are utterly ridiculous. a return appointment is quoted to be an hour and a half. That is a load of garbage. My wait time just to get my finger pricked was over an hour PAST my appointment time constantly.

Seems like the front desk/check in procedure changes every time I come here so you don't know WTF…read moreis going on. They make you make an appointment and yet I've been sitting here for over an hour!!! The front desk people say things to people waiting but we can't hear them! Why don't they use a microphone??? This place really really sux! It's the donor's desperation for money that allows them to act this way. No respect for donors at all!

First donation went smoothly they acknowledge that I had informed them that I have a runaway…read morevein/deep thing/roller vein. And the person stuck me no problem and was happy and told me to inform the next person that way, I couldn't have somebody who's comfortable and familiar with that. Second donation attempt told multiple times that I have rolling vein/deep vein/runaway vein. They had stuck me with the needle and re-adjusted it five or seven times going deep, pulling back out and trying it again and just giving me a huge hematoma instead of grabbing somebody that is more Experienced, the person seemed hesitant to even do it kind of paste around me for a second looking to see if somebody was around to ask for help and never did and wasn't even offered reimbursement for the pain and I have a high tolerance of pain. Was just wrapped up and given an ice pack and pulled to go home. Now in my eyes it not worth it doing it anymore