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    Crystal Raven

    4.2 (5 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Crystal Raven

    Gift shops

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    Edible Arrangements

    Edible Arrangements

    3.1(8 reviews)
    5.9 mi

    Purchased dozen chocolate covered strawberries for my wife on Valentine's Day. box was sealed and…read more(my fault), I didn't open to inspect. I later saw the strawberries and was extremely disappointed. While the strawberries were large, ripe, and delicious, the chocolate coating was inconsistent and lacking. One berry had been dipped and covered only 25% where in one of the images I took, you couldn't even see the chocolate. I went back to the store after the weekend and spoke with the owner/manager, showing him the pictures. During our conversation, he blamed the strawberries they received (which were fantastic and the best part), blamed the rush of the Valentine holiday, and when I compared it to their advertised product showing 2/3 to 3/4 coverage - he stated their goal was for 50% coverage. He said I could bring the berries back and they would either fix or replace them. I explained they had already been given as a gift and I was NOT going to take food from a woman! No apology. Lots of excuses. Then offers a single solution that, while understandable, he knows very well people are unlikely or unable to complete. So they get the sale, the money, and continue to operate with poor quality control and zero responsibility. I could have got a far superior product from a local grocery store for much less. I would have been satisfied with just an acknowledgment and apology - that goes a long way. Will never be doing business here again.

    Ordered gift before christmas, didn't get delivered (It was a Holiday, my fault for not ordering…read moresooner.) Called Monday spoke to manager. He immediately ensured gift would deliver Tuesday. It was delivered as promised, and enjoyed by family. Recommend for professional/personal service and product satifaction.

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    Edible Arrangements - Divine yumminess delivered to your door

    Divine yumminess delivered to your door

    Edible Arrangements - Treats for any celebration!

    Treats for any celebration!

    Edible Arrangements

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    Crystal Raven - giftshops - Updated May 2026

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