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Cruz Appliances

3.0 (6 reviews)

Services - Cruz Appliances

Appliance repair

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3 years ago

Great staff snd products!! Their warranty is amazing and mr cruz really cares. Highly recommend

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2 years ago

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7 years ago

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9 years ago

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Sonny's Discount Appliance & T V Sales - Knee indentation, top buckled

Sonny's Discount Appliance & T V Sales

(18 reviews)

When you walk into this store, nobody gets up to greet you or acknowledge you. They just sit there…read moreand continue on with their conversation. I have had these guys out to house for repairs and they just want to sell you new appliances. Just drive into town and get real service. These guys sold these high end appliances new but won't repair them.

well, in my last home, all of our appliances came from Sonny's and never had a problem until…read moreyesterday, October 1. I had to replace my washing machine and I did shop around and Sonny's was the best price. They came out delivered the washer and I thought everything was OK. I signed off on the washer only! I went to the washing this morning, October 2 to find that my dryer had a major indentation on the top left and the top of the dryer was buckled and severely dented. I gave the installer a three step stepladder because he could not reach the hoses. However, that did not work so he put his knee on the top of my dryer! I did not see the damage till this morning because I had to have outpatient surgery shortly after they left and never gave it a second thought. He is denying that he did it and I'm pretty sure the outcome is not gonna be in my favor! Customer service is nonexistent! Buyer Beware. Price is not everything and if I had to choose, I would've gone with better customer service! I should say some customer service would've been better than no customer service! Sales people talk over you and are exceptionally rude! Katherine being on the top of the list for rudeness!

Matt's Appliances - Screw in Dryer Bearing

Matt's Appliances

(6 reviews)

Matt's Appliances were very helpful since our washing machine was broken. I put too many towels in…read morethe machine, which I've honestly never done before. I could tell it was broken somehow because it sounded like several bowling balls rolling around on the drain and spin cycle. It was horribly loud. I found Matt's Appliance in my neighborhood FB as a great recommendation and I definitely agree. I called them and let them know what was going on. They let me know that Matt would call me back and since I'd given the make and model he would see if self diagnosing on the phone was possible. This is something I was uneasy with, but I went through with it. Turns out it was the suspension rods which hold the washer tub. He helped us obtain the part numbers and gave us a price, but said we could shop elsewhere to compare prices, and watch you tube to install it and sent us an example of it. If we we couldnt do it, he would provide us he would install it with along an installation fee to do it. We were so happy we could do it ourselves based on his guidance. Our out of pocket was simply the parts which I ordered through Sears Parts Direct Online. Installation for the back suspension rods were a bit tricky, but we did it and my washer is back to working just fine.

(I'm NOT in San Fran, Ca. - I'm in Tampa Bay Region, Florida - No VPN so who knows why San Fran…read moreappears) HIRE THIS REPAIR SERVICE when you need an appliance tended to. Our Capital Range is back at 100% now that MATT'S has made the repair. We will definitely use Matt's when the need arises again! The price was fair and not a "gouge" as a bonus.

Cruz Appliances - homeappliancerepair - Updated May 2026

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