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    Matt's Appliances

    5.0 (6 reviews)
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    Services - Matt's Appliances

    Cooktop repair

    Range repair

    Appliance repair

    8 More Services

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Microwave repair

    Oven repair

    Refrigerator repair

    Washer repair

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    Mr. Appliance of Wesley Chapel

    Mr. Appliance of Wesley Chapel

    (1 review)

    The irony: I live in the area and I wanted to support someone local - to my neighborhood... well I…read moregot really punished for trying this way - note that I had the option to go with the geek squad. So an old double oven went out on me, and the tech came by and get this: was there for two minutes - I swear! did not check any breakers, did not even open the over, just looked at it and then said - yeah, it's broken. Typed in his tablet for two minutes - came back, and said - nope we can't find any parts for this model because it is too old - please note that I specifically specified that this model was about 18 years old BEFORE I set the appointment and they assured me that this would NOT be an issue... Fast forward 30 more seconds, and the tech goes like this (and I am NOT kidding): nothing can be done, it will be $169 for the service call - let me restate... he did not even open the over door - let alone take out his multi-meter and check any of the circuit boards. I asked to talk the manager/owner who yeap: laughed at me, and stated they were highly trained techs and that costs money. So $169 for having a tech come by and do absolutely NOTHING, I mean nothing!!!! zero, nada, niente, zilch! did NOT even open the oven door. Now YOU are warned - this is not the good will a reputable company tries to set... this company is now stained with the image of incompetence - to think that what started it all is my desire to help out a local business... I am still in disbelief, but you can avoid my experience - steer clear! Note: Response by owner states that "appliance cannot be troubleshoot from office.." yeah, add "inability to read" to the list - I stated several times, that the tech came by to the house, but did nothing - I would agree that you cannot trouble shoot by just looking at an appliance - which I may add was the only thing the tech did right. Also, I called the office and asked to speak with the manager several times, and he is the one that laughed at me and blew me off! Bonus round - I never got a receipt, I called three times, and asked for the receipt, and they just never sent it to me - and yes... I did check the spam box - these folks are a scam! So let's recap: What they said: "Please feel free to reach out to the office again." My Response: Why? I reached out three times, and you laughed and blew me off - by the way - where is my receipt, I asked for it THREE times What they said: " There is not a way to tell from the office what is wrong with your appliance, hence it cannot be determined what part you need or if it is still available until a technician assesses it." My Response: Did you NOT read what I posted? Your technician did come by, he was in the house, spent 30 seconds looking at it, did not even open the oven door, spent 4 minutes on his tablet, told me it could not be fixed - charged me $169 - geez you see, read before you reply - he WAS in the house - did NOT do anything - charged me $169. Yes, and according to you he did assess it "just by looking at it via psychic powers - as he did NOT even open the oven door! What they said: "Appliances that are 18 years old are routinely repaired." My Response: All evidence to the contrary, NOT in this case! At least I am being courteous enough to protect the identity of your not-so-expert and according to you highly trained technician. And you Mr. Owner, I called you three times, and you ridiculed me and did not care to work with me... so why now?

    From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Wesley Chapel you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

    Appliance Doctor Pro

    Appliance Doctor Pro

    (5 reviews)

    I decided on Appliance Doctor Pro after finding them on Yelp and Google and I truly wish I never…read moreheard or called Appliance Doctor Pro for service. The technician, Ismayil, did not properly diagnose the problem and came to a conclusion after spending 2 minutes behind the refrigerator. He said the problem was low freon. When I inquired how did he come to this conclusion and how do he know if its not something else, he acted as if he could not speak English. He refused to leave the house until he received the $79. for the diagnose fee despite he was not able to fix the problem of low freon because he didn't have any. I called the headquarter office and spoke with Jacob and shared my fears. I paid and he stated he would return later that day. A few hours later, Ismayil returned with freon and added it to the refrigerator. During this time, I noticed as he was adding freon the refrigerator was making loud violent noises which it was not making prior to him working on the refrigerator. I asked him why the system is making this noise and Ismayil response was its the system receiving the freon and it will go away as the refrigerator starts to cool. This was around 5:59 pm. It is now 7:20 am and the refrigerator has not cold to normal operating standards, and in fact is warmer. The system is still making loud noise as well, which it was not during until Ismayil started working on the system. I'm now out of $300+ dollars and most likely will have to but a new refrigerator due to the damage caused by this company. I wish I never called these people. Do not contact them as their staff are unprofessional, rude, poorly trained, incompetent, liars.

    DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

    Matt's Appliances - homeappliancerepair - Updated May 2026

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