Terrible company! They have the worst customer service I've ever experienced...all the way to the top of the company. They actually sent us the wrong replacement part, which crashed one of our POS terminals. We sent the wrong part back, and they sent another part... but the box it was in was marked "defective"!! To make matters worse, they continue to bill us for the defective part (which was returned to them), and all the service calls associated with their mis-diagnosis of the problem and the final determination that they had sent the wrong part. They made no offer to repair or replace our POS terminal...even though their error crashed it. They wouldn't even loan us a terminal. Less than 3 years after spending thousands with them for a POS system, we walked away from it and purchased a new system....just so we wouldn't have to deal with CRS Solutions. They have earned the title: WORST SUPPLIER OF THE DECADE! read more