After changing ownership recently, we found that Crowning Touch does not accommodate seniors as the company did in the past. They offered no other services for seniors other than moving. We were required to figure out how to handle all the details beyond moving furniture. Also, communication with management and within the moving crew was not good. read more

I am very pleased with the services of Crowning Touch. Liz came to my apartment and accurately analyzed my furniture for the move: half to another city and half to consignment. The ladies who packed up my stuff were extremely careful. The movers themselves were careful and worked quickly both loading and unloading the next day. I am grateful to CT for making my move efficient and easy. read more

Ive never give a company a bad review and the only reason I air my grievances here is Savannah's lack of communication skills. Savannah spoke for minutes on end about how she was not wrong nor culpable for mistakes. Luckily i have determined after this visit that my money will stay with reputable auction houses and my money will go to people who understand common business practices. Maybe Savannah was having a bad day... and I hope whatever has caused such vitriol to be spewed at a customer will work itself out before she loses more new customers. Let go Savannah ...let god. read more

You're deserving of another 1 start simply because you still lie. You responded to me on the phone that a phone call was never received from us and that there were never any prior arrangements. In fact that's exactly what your response to Jenny's review here on yelp states. That there was never any arrangements set up.. and you laid all blame in her lap. So now that I show you and the world who you really are you want to act like you're holier than thou and tried to work with us? Make up your mind here.. are you ever wrong Savannah? Dont worry, I've nothing more to say. This is the only way for me to finish my statement so it just ends up another poor review for you as a person. I spoke with Holly earlier about being there today.. she was very pleasant. So Holly, if you're looking to purchase Savannahs business and save it from sure failure let me know. I know a guy who could get you the loan necessary. read more

Crowning Touch Senior Moving Services - Voicemail Left by The Queen herself. - Movers Near Me - Roanoke, Virginia

Rude customer service from the manager/co owner. What company refuses to return payment for an item, yet keeps said item only to sell it again? One with questionable business practices! read more

Since posting my review, Liz from the office reached out to us. She was able to settle the issues for us! A huge shout out and Thank you to both Liz & Nina who went above and beyond to improve our experience. read more

My dad passed away and I was left to deal with everything he had accumulated in his 97 years of life. To say the least, he had a lot. Crowning touch was a real Godsend, as they not only gave me a very equitable arrangement on selling dad's things (either by consignment or auction), but coming to my dad's house and carefully packing everything and moving all -by their own truck and efforts - to their shop. I could not have done this without them. My thanks to them all. read more

We recently used Crowning Touch as my mother was moving to a smaller home and couldn't have been happier. The team arrived on time and in one day had bubble wrapped and loaded all the furniture. The next day they arrived on time and unloaded everything. The whole went very smooth and it cost less than I expected. The first check from the consignment of items she was no longer going to keep covered practically 1/3 the moving costs. read more

This company is a huge rip off. I can't believe that they have such little heart for people. My mother-in-Law passed away, and they estimated her belongings at $4000, they agreed to take her stuff on consignment and take half. Ok, we agreed. They agreed to move her things to the wearhouse for $400. they charged us almost double that on the day of the move. I talked to Linda, the owner, and she said she'd take care of it. Well, she didn't. so far, we have received one check for $137, one check for $60 and one check for $27. That's it. I've emailed them and they say they are looking into it, well, they are not. Don't use this company, unless you like being lied to and ripped off. read more

This company is not worth your time. They are way overpriced for their moving services and are hellbent on taking as much of your parents' stuff so that they can sell it in their auction and consignment shop. The president is aloof and incompetent, not concerned with customers and employees well-being, only seeking to make another dollar. read more

YOU CAN TRUST LINDA AND HER SERVICE!! My wife and I used Linda's moving company for a furniture move from Roanoke, VA to Myrtle Beach, SC. The entire experience was smooth and professional. The movers (Jesse and TJ) were prompt, courteous and respectful of our house and property. EVEN GREATER was the additional service that Linda provided by allowing us to drop off our rental van (full of stuff from NJ), whereupon her staff unloaded our van and returned it for us! CROWNING TOUCH SENIOR MOVING provides and EXCEPTIONAL SERVICE with the COURTESY that is rarely seen these days. I would give them 6 STARS if I could! read more

My husband and I really wish we'd never heard of Crowning Touch Senior Moving Services. First, they brought used boxes and used packing paper to pack our things. I didn't catch this in time or I would have insisted on new which I just assumed the hefty price tag would include. Moving is hard enough without having to worry about getting bedbugs or lice in the process. Second, they didn't send the number of packers or movers they were supposed to so that everything took longer. Third, when moving furniture into the new house the movers were extremely rough on the house, damaging the walls and tearing flooring in two spots - and it WAS a brand new home. Fourth, they broke furniture. Fifth, I couldn't even get an apology for the broken furniture. My husband and I are both veterans and we have made dozens of moves. This was by far the worst! read more