Run away, don't walk.. If you want to be verbally abused ,by all means do business with Shane.. Three strikes and I'm out!! Several years ago I had 2 Xmas ornaments engraved here for my grandsons first xmas.. They did
them backwards The wrong dates for each child.. Oh well.. Mistakes sometimes happen.. He still charged me I believe in giving everyone a second chance.. two and a half weeks ago I brought a plastic glass to be engraved.. He didn't know how it would come out so he said he would not charge me just in case.. Wasn't that nice?? Well, it didn't come out right.. and he didn't charge. Nice, right?? He told me the price would be $8 per glass. Today I came in with a set of new glasses that I knew could be engraved as I had another set already complete.. He came up from the basement and immediately was stressed out.. He was too busy to spend any time while I made my font choices.. I understand busy but.. When I asked him what the total cost would be, he said $10 per glass.. No big deal but when I told him that he told me $8.. He started yelling at me that he was too busy to waste his time on any job under $60.. And was pretty belligerent about it.. I really want to give my business to the local guy but trust me, I would never, ever go into his shop again.. What a jerk... read more