Came in today to buy new ski boots. Worked with Emily and she was amazing! Very knowledgeable and…read morepatient with me. Even after not buying new boots she still made me feel comfortable. Worth the hour drive to come here. Thank you for making my day!!

HORRIBLE CUSTOMER SERVICE!!! I bought skis on line that they…read morehad plenty of stock. The skis were supposed to be ready for pick up in 4 hours. Two days late, no email. I called and manager said the order is being processed and wait for an email. Two weeks later, no email. I called and the same manager said the same thing. Finally when I got upset and demanded a call back. She called back later to say they don't have my skis. She then offered me different skis for much more $$$. Is this legal??? Each time I called, I got the feeling that the manager thought she was smarter than me and my problem.

I went there the other day and was greatly welcomed which was nice. Then on the phone the guys were…read morevery quick and easy with return purchases. 10/10 would recommend to a friend. Plus the guy who helped me was veteran. so 11/10

Nice guy. Gave good advice to my family for our purchases. Good prices. Great selection!read more

Really happy to have this option in Pembroke for any of my sporting goods needs for my kids or…read moremyself. Always have had good luck with sizing. Kids grow so fast- and it gets really costly- so I always appreciate having this as an option. I have bought hockey skates, winter ski jackets, winter gloves for myself and the kids, cleats, and probably other items here. I have never had a bad experience.

Since 2012 (when Dick's Sporting Goods opened in Hanover) I have been an avid customer. Like so…read moremany, I was happy to purchase my ammunition, sneakers, gym ware, socks, sports equipment, etc from this location. When my daughter was younger, and I would have to wait for her to finish up at the nearby Y or her School, I was only too happy to spend an hour + walking around this store. Almost always finding a friendly conversation with a staff member and/or something I wanted to buy. Usually both. Fast forward to Sunday 6/15/2020: I was excited to hear that Dick's Hanover was open for business. So much so, I was there in the morning, ready to make a few purchases. As I walked around, I actually became sad. The firearm section was gone. The clothing selection is completely dominated by Nike. Virtually everything else on the racks and shelves is made in China. The 4 stars are simply for the staff. I initially gave 1 star but didn't think that it would be fair to penalize them because of the company's downhill direction.

Was here a couple of days ago with my husband who was looking for a fleece neck gator for skiing…read more It's quite a big place with all kinds of recreational and sporting goods. For my shopping "tastes", this store is just too vast and overwhelming. It is a sea of merchandise. Well organized yes but just way too much stuff to take in. Despite all the "stuff" I didn't see bargains of any note...in fact...and this could just be me ...but I was astonished to see Nike women's sweatpants for $110.00. That seems like a lot of dough to lay out for sweatpants. I'd skip the name brand and the Nike logo and look for another deal. Better yet, don't wear sweatpants unless you're in the gym or running outside on a cold day as I am not sure who they are flattering on and I am so over seeing people running around everywhere in ill-fitting sloppy looking gym-wear. But for the gym-goers, and exercisers of all kinds, you will find all manner of clothing and equipment here...a fairly comprehensive seeming selection whatever your sport of choice might be. They also sell, t-shirts, specialized sports' shoes, lots of coolers and water bottles including the in my opinion ridiculous looking and now viral Stanley water bottles that everyone seems to be lugging around...tons of those! (I just read that in California there is a class action suit pending on these Stanley water bottles as the company has acknowledged the sealing material used for its vacuum insulation contains lead). I didn't see many staff throughout the store. The staff I did see seemed to be congregating up front so if I had had a question there would have been no one to ask without traipsing back up to the front where the registers are. And in a store as large as this, that's a pain. There are so many other places to get most of the things sold here but with better service and for me, with a more manageable store footprint and experience. If I'm not going to get a bargain, I'd rather spend my money at a smaller store with attentive service. Tom didn't find the neck gator he was looking for so we left without purchasing anything but for me, I can't imagine why I'd return.

GREAT, great staff and the perfect way to keep your game sharp thru the winter. A fun/comfortable…read moreatmosphere and the best bartenders on the South Shore.....Lots of other non-golf activities to do as well. Big screens, great tunes blaring..... A MUST visit.... Bill J.

Very fun! Staff are very helpful. Beth is always there keeping things running smoothly. Excellent…read moreplace to work on your swing and have a drink or two!

The Hanover Crossing mall in Hanover has been in the midst of a major and much needed makeover for…read morethe last few years. The construction is nearing completion and has turned an old-fashioned mostly indoor mall of years past into a more modernized version of an outside shopping center with stores having their own buildings accessed from well manicured outdoor sidewalks with plenty of parking in the middle of it all. While not as charming as the Derby Street Shops which underwent a similar makeover about 15 years ago, but still nice and certainly much improved from the dated mess that was there previously. This latest L.L. Bean outpost has recently opened and I paid it a visit a few days ago. It is certainly big, bright and well-organized although of course not nearly as mammoth and wonderful as the original satellite store in Freeport Maine. But I am pleased to have this location so close by. As with everything everywhere prices have gone up on much of the tried and true L.L. Bean merchandise and products are no longer made in the USA. Most things it seems at L.L. Bean have been outsourced to China which continues to be a disappointment. I miss the days of the USA made products that could once be found here. But there are reasons still to shop at L.L. Bean. I am a decades long fan of their Ragg wool socks for example which I wear throughout the winter. They are very warm, comfortable and last a long time. I am also a big fan of their canvas tote bags and I cannot tell you how many of those I own. I keep at least 4 of them in my car at all times as they are the bags I bring with me to go to the supermarket and to the farmers market, etc. They are my beach and boat tote bags as well. They are sturdy, strong, can be machine washed and dried and they last for years. And they are fun to have monogrammed with initials or any word or phrase up to 10 characters. I also love the L.L. Bean H2O rain coat and H2O rain jacket I own which both have hoods and zip-out liners. These are so good at keeping me warm dry in the rain that I no longer use an umbrella (I hate umbrellas so this is a big win!). I am looking to get a new H2O rain jacket so when I am ready, I'm glad to be able to get it here. My husband just found very nice, warm pair of leather gloves here in a men's size XL. He is a big guy and has such trouble finding XL gloves with long enough fingers so this was good news. Nothing of course will meet the shopping experience and scope of the original Freeport Maine store but I am very happy to have this store nearby for easy access.

Fantastic! And now I can totally paddle board!…read more I took my wife here for her birthday because she wanted to learn how to paddle board, but not in the decomp of the Charles. I was a little skeptical since most board sports take a while to pick up, but holy sh!t, we were both up on our boards and paddling on our first try! Then I fell in. 5 times. Then I got the hang of it and had a lot of fun. The paddle lessons are given by a few teen beach bunnies who are super cute and friendly. One leads the pack of paddlers and the other brings up the rear so no one is left in the wake. The lesson was about an hour which was plenty of time to learn the how-to's and have some fun splashing around. They also have surf lessons, run a surf camp for kids in the summer, and rent both surf and paddle boards to those of us who are afraid of commitment. I would absolutely recommend them if you are looking for a fun friendly crew to teach you how to ride the waves.

Not a bad place to see a show. We saw Citizen Cope. Parking is OK - we parked at the library…read more It's standing room only near the stage. We hung out by the picnic tables in the back. They serve tacos and alcoholic beverages. I had already eaten, but the woman next to me liked her tacos. For drinks, they have house margaritas and some other liquor. Also, they have a decent beer selection. I bought a round of 3 beers, 3 margs and 1 soda for $50. Not too outrageous. The sound quality was OK, but we didn't really venture near the stage. I would go back!

I have been getting my season rentals here for years and the staff have always been very…read moreaccommodating. I have large extra wide feet and they have always had at least a few options for me to try. Last year the owner, I think his name is John told me I need to consider buying at least a pair of boots to take my skiing to the next level. Well I did and he was right, so I went in recently to buy my own skis to go with the boots and got an awesome post season deal on a pair of Blizzard skis. While I was there I was surprised at the amount of summer stuff they had. They even have these cool inflatable kayaks

By far the worst experience I have ever had with any business! Please stay far away from this…read moreplace! We had planned to rent seasonal snowboards for our two young boys who are both less than 40 pounds (which means they would need a 90cm snowboard). I called and inquired if they had 90 cm snowboards and was told that they do. We immediately went in to get our seasonal rentals. We filled out all of the information (including height and weight), paid for our rentals, and were told they would be ready in two weeks. To my surprise, I received an email a week later saying our rentals were ready. However, due to our schedule, we could not get in that weekend to pick them up. So, the following weekend, we showed up to pick up our rentals (both of my boys were so excited), only to find out that they were not actually ready. When I inquired as to why I was sent an email saying they were ready. I was given vagueness and "I don't know". We were told that they would definitely be ready the next day. So, we show up the next day to be handed two boards over 100cm. Anyone in the industry would know that this is WAY too large for a child that is under 40 pounds. However, I am being told by Ilene, that going off of height and weight, this is fine and how their measurement works. This is incorrect and can be dangerous! I was given no apology, refusal to listen to what I had to say, and complete and utter rudeness from Ilene. And, unfortunately for us, we waited around for two weeks being told lie after lie from this company, and now we have no rentals and probably will have a very difficult time finding rentals now as we have waited so long. Please, for the safety of your children (or yourself) and definitely for your sanity, STAY AWAY FROM BUCKLES AND BOARDS!