Ordered a personalized cutting board for my niece's bridal shower (through Amazon). UPS lost the…read morepackage! I called Customer Service and they did a rush redo of the cutting board and shipped it out priority so it arrived in time for the shower. They did not charge me for the second board or the express shipping. Plus the CS person was super nice and very efficient. Now that's what I call OUTSTANDING CUSTOMER SERVICE! When and if the original order comes, they are providing a return label. And best of all, the cutting board is LOVELY! I ordered the big one in cherry wood. So pretty! And the price cannot be beat! I will definitely order from them again and tell all my friends and family too. A mark of excellence is how you respond when issues arise -- well done. A true 5-star experience!

I ordered some custom engraved polar camel tumblers as a gift for a birthday and they are perfect!…read more Customization was easy because their site (https://blueridgemountaingifts.com) is easy to use and they came as-ordered and worked great, for the price - you can't beat them.

S&T tailors did an amazing job with my dress. I brought in my prom dress/ballgown from high school…read more(7 years ago!) hoping to wear it for a black tie event. I wasn't sure it was possible, but I needed it to be about two sizes larger. S&T added a beautiful corset in less than two weeks (!!) for only $150, which was 100% worth it. It is gorgeous and I am beyond excited to get to wear my dress again! Thank you! We will be back for all of our tailoring needs.

Very pleased with the alterations on my jacket. Great workmanship, item was ready on time.read more

Exceptional, excellent quality alterations service with quickest turnaround time I've ever…read moreexperienced. My new go-to place in Stafford. Found a formal event dress only a few days before the event and Ms. Kang went above and beyond to magically alter my dress. Very reasonable prices.

Needed a dress taken in. She did a wonderful job and was able to have it ready in two days. Super…read moregrateful!!

This is the second year they have printed my Christmas card. My daughter has been using them for…read moreyears and recommended them to me when we moved here. . They print from my artwork . I had problems with the colors not matching the painting with other printers but with them the colors are always perfect! Great service ! The turn around for getting the cards is very quick. I would highly recommend them!

Great service and very accommodating!! I'd highly recommend them. They printed wedding programs and…read moremenu options for us and did a phenomenal job!

John at the Men's Warehouse in Fredericksburg was extremely professional and courteous in helping…read moreme fit my suit. He noticed my suit needed hemming almost as soon as I stepped out of the dressing room and addressed the issue right away. Thanks for making this an easy trip!! Do something for John, hook that guy up!

They have wonderful sharp clothes, with 'fits' that are custom to your needs. THe staff is very…read morehelpful, offering ideas, and really allowing you to see potentials from 'just a coat' to an outfit. We are fortunately to STILL have a men's store that pays attention to quality good looking menswear

1 name. Bill. 6 stars…read more My 21 year old son has Autism and can be a challenge when it comes to touch and noise. So I was apprehensive when it came to getting him measured for a tuxedo. Bill went above and beyond to ensure my son was measured and comfortable. He was so patient with us. I couldn't have hoped for a better experience. Because of his extra effort, everything went so smoothly and quickly. I cannot praise or thank him enough.

Great place great people they are very helpful and polite! Will definitely be back for my next…read moreimportant event!

I can't say enough good things about Todd. I went in this weekend because I had to replace my…read morewedding ring of 25 yrs. I was having a really emotional time and he was incredibly kind and understanding about how hard it was for me. It took me two days to choose a ring similar and special enough to take its place and he was extremely patient. I never felt rushed. I also appreciate how helpful Kathy was. She informed us of an upcoming sale that was starting the following day and by waiting the extra day, it saved us a ton of money. She was sweet and I enjoyed talking with her. Ask for either one of them and you'll be well taken care of.

I waited until after the repair was completed to leave this review…read more.. I had an extremely upsetting experience at the Jared - Galleria of Jewelry location in Spotsylvania Towne Centre in Fredericksburg, VA on March 11. My partner went into the store to drop off one of my bracelets for repair. Instead of a normal customer service interaction, the sales associate working the repair counter was shockingly rude, confrontational, and unprofessional from the beginning. She repeatedly questioned why he was "in there again" and insisted he had already been in before, even though this was his first time ever visiting the store. When he calmly explained that, she continued to argue and claimed it must have been "another man." The bracelet had originally been purchased years ago under a previous account holder. Once she saw the name on the account, she began repeatedly referring to that person as my "husband" and questioned my partner about why my "husband" was not the one bringing the bracelet in. Even after my partner clearly explained that the purchase was from a past relationship, she continued making these comments in front of other customers in the store. The interaction became extremely uncomfortable and embarrassing. What should have been a simple repair drop-off turned into an unnecessary and humiliating experience for him. A customer should never be put in a position where their personal life is being questioned or discussed publicly by a sales associate. After my partner came home visibly upset, I called the store and requested to speak with a manager. Unfortunately, the situation was largely brushed off and I was still unable to obtain the associate's name. This experience was extremely disappointing, especially from a national jewelry retailer that promotes professionalism and customer care. I hope this situation is reviewed internally and addressed with the staff at this location so that no other customer is put through a similar experience. If someone from corporate or district management would like additional details regarding this incident, I would welcome the opportunity to speak with them directly.

Great experience!…read more They tailored my suit in a good time frame. Really appreciate their service. Highly recommend!! Mark