I was at work. I called to have my washing machine line unclogged. He told my wife he got on the roof and snaked the line and it was clear. She paid him $200. Later, we tried to wash cloths and water backed up and was all over the garage. I texted him and explained that the line was still clogged and asked if he could give me a call the next day. He agreed but, never called. I called him several times the next few days, left messages, and texted. He never answered his phone nor did he reply to my messages or texts. My next step is to report this to the BBB. read more