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    Crown Monuments

    4.3 (4 reviews)
    Open • 9:00 am - 5:00 pm
    Updated 3 weeks ago

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    Ask the Community - Crown Monuments

    Empire Masonry & waterproofing - Company logo

    Empire Masonry & waterproofing

    (1 review)

    Queens Village

    BEWARE OF THIS CONTRACTOR!!! DO NOT HIRE THIS COMPANY!!! I made the mistake and hired Empire…read moreWaterproofing and Masonry to repair a water leak in my basement wall. Work was started in late October 2022 and lasted until late November 2022. As per the contract signed, the work was guaranteed for 20 years. Five days after the work was completed (and payment was made), the basement wall still leaked. In December, the company was contacted and the owner, Michael Cash arrived to inspect the reoccurring leak. It was agreed upon that if he finished his current job, he would return by late December or the beginning of January to address the problem. It has been two months and he has still not come back. I have received only one call back from Michael with the vague promise that he would be back on January 9. Numerous calls were made and emails sent to Empire Waterproofing & Masonry. Emails go unanswered and when you call or text them, you either get a message that the phone number is not accepting calls and texts or you can leave a voice mail that goes unanswered. Besides poor customer service, Empire Waterproofing & Masonry did not apply for work permits and left an unsafe job site with no barricade around 12-foot-deep trench. The work the company did was sloppy and unprofessional. Pavers in an adjacent area were stained with a waterproof coating they used. The finished surface of the concrete driveway replaced is not uniform and does not drain properly.

    From the owner: Full team of highly skilled professionals capable of any type of construction project from chimney…read morerepairs to basement and Waterproofing and everything in between over 50 years experience family owned and operated since 1965 free onsite consultations/free written estimates we are fully insured and all of our work comes with a 10 written warranty

    Crown Monuments - stonemasons - Updated September 2026

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