I decided to go to Aquidneck Collision as they were convenient and picked up the phone right away…read more After that initial experience I was very impressed with how thorough, direct, and capable Brian and Holly are at both taking care of the car and the customer. Start to finish they made a difficult situation easy, and did an absolutely flawless job on the repair. It's rare a real five star rating is warranted, and for sure here, it is! Exceptional service in every aspect.

I rented a car for a road trip and about 15 minutes into the trip, I got a flat tire. With my tire…read morepressure dropping quickly, I pulled into the first parking lot I saw. The car rental center I used told me I had to either pay for them to tow the car back to their base, find someone to put on the spare tire for me, or do it myself . I don't have AAA or the knowledge to change a tire. So I was beginning to accept (begrudgingly) I'd have to pay for a tow, when I finally noticed I was in Aquidneck Collision's parking lot. After a quick conversation with the owner (I assume) and a 5 minute wait, the spare tire was on. When I asked how much I owed, the owner shook his head and said, "Don't worry about it". Not only did this man drop his work to help me out, he did it free of charge. I think this speaks volumes to the integrity and business philosophy of Aquidneck Collision. I strongly believe these are good business people. Thank you Aquidneck Collision!!

Body shop here is great, the manager Mike I think his name is (all tatted up) was extremely…read morefriendly and accommodating, just great customer service overall!

So I woke up, got ready for work, walked to my car, and found that since I park on the street, my…read moreside view mirror was broken off my car in some weird hit and run. I call the insurance company (USAA) and police and get everything sorted in about 15 minutes. Shortly thereafter, Barry's shop calls, sees my car, takes care of all the insurance silliness, and repair my window. I initially thought it would be around $700 or so, ended up being $250, and it works as good as new. The electronic controls to adjust it, everything works just as well as before. The service was friendly, fast, and honestly, the best automotive repair I have ever had. It sucks being in an accident, its nice having good service to make things sting a little less.

Outstanding service, Excellent attention to detail. Very pleased with their efforts, they are…read moregreat communicators. Met all deadlines. They worked seamlessly with our insurance company to do everything. Very positive staff and attitude. Returned the car cleaner than it has ever been. They were very flexible in scheduling my service. Very accurate in estimates and addressed any issues. Would definitely use them again, impeccable integrity. In addition to doing auto repair they also did a great job on a mold cleaning issue with my car, and it was like new! Excellent quality service! Insook and Joanne

There's no service better than Angels! Every single time I…read morehave my car's detailed here they have done an excellent job! Couldn't be any better!!!!

Unfortunately, my car has been hit and vandalized on more than one occasion, and Carl's has been…read morethere every time. I can't say enough about Cameron and his wonderful customer service! Not only were they able to finish my car, recently, quicker than expected, but they are also reliable and kind in what is an otherwise crappy situation. Thank you again, Cameron, for everything. I can't say enough about how wonderful these folks have been!

I was referred to Carl Collision because of the recommendation of my family as well as my car…read moredealership service staff who has been impressed by their amazing service in the past. So when I needed service for my car I had scheduled car repairs service with them. I have an amazing experience with all of the Staff there. However Lee Camara who is the front office manager was the 1:1 contact person for me. Lee has been an outstanding customer service skilled staff who know how to communicate with customers going through the stressful times during a car collision. He was there all the way with me to provide a clear vision and support for everything possible on earth to soothe the pain and stress I was going through! He provided not only the best communication skills and support but because of his amazing empathy and emotional connection with the customers he also provided me with the excellent education on the service and repair work that needed to have the car back to its baseline. He was skilled not only with empathy but also definitely with great professional experience and amazingly gifted customer service skills! He arranged enterprise rentals having me a same model of a almost brand new rental car to make me comfortable and familiar with my transitional time driving experience. He took care of everything from paperwork for arrangements for additional appraisal from the insurance company, arranging rental car delivery and keeping me up with regular updates on the progress of the repairs process . Finally he arranged to deliver my car when repairs were completed making sure it was the right time and right place for me to arrange to deliver my car . My car looks even better than before with the amazing service of Carl Collision Center. I strongly recommend them for anyone who is looking for an empathetic and person centered car repair service experience after going through a traumatic experience with the car accident or damage . I am very happy with their service!! Nicole A

A1 Dents does A1 work! Great job, great service, great…read moreexperience. Couldn't have done better

Joe did a fantastic job repairing a minor dent in my car. He came to my house and was done in…read moreabout an hour. Very courteous, professional and reasonably priced. I highly recommend A1 Dents. 100% satisfied.

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.

Thank you Crotty Body Works My 2012 Silver R-Class Volvo is…read morelooking like nothing happened.... like a new car; and was detailed so well I just couldn't believe it ! All the lines between seems and paint matching: "5stars *****" Very professional tech's !!!! Very professional service !!! Very fair pricing for what was done Thank You Crotty body Works

DO NOT BRING YOUR CAR HERE!!! BE AWARE, NEW OWNERS I am from…read moreNorth Kingstown. My family and I have known Dan Crotty for years and have always taken our cars here. Work was always impeccable and Danny was the nicest, most trustworthy personable guy. I was recently in an accident and with no hesitation brought my car to Crotty & Son Body Works knowing that they would take care of me and my car. It was only after bringing my car there that I learned Danny Crotty had passed away and the body shop is under new owners. I picked up my car about a week ago and noticed a click sound when I opened my driver side door, where the car was repaired. Upon inspection, it is clearly apparent that the quarter panel was not properly aligned. The paint is chipping where the door hits the panel and the spacing between the hood and the panel is at least double than what it is on the other side. The rubber stopper at the top is not properly secured and juts out. The paint does not completely match. I called Crotty's to explain that the car was not properly repaired and I am unhappy with the service. The woman I spoke with tells me I need to bring the car in right away. I explain that I am at work. She tells me maybe I shouldn't be on the phone at work and mocks me for being upset. While at the same time speaking over me and down to me she rattles on about her 37 years of experience. With that many years, you would think a body shop would know how to properly align a panel on a car and treat a long time patron with respect and kindness. My car cost thousands of dollars to repair. They were happy to take my money and my insurance company's money, do a shoddy job, and then treat me like I have no value when I inquired about it. I will now have to spend more money out of pocket to get my car properly repaired. If you like to be taken advantage of, berated, and belittled this is the place for you. They should be ashamed to continue to use the Crotty name.