PHENOMENAL SERVICE.... great team of people and very knowledgeable about the homes available in the…read moreSouth Bethany Beach and Fenwick Island area. Bottom line... I would rather use a small local business that knows what they are doing verses using an online booker like AIRBNB or VIMO, because if something breaks or goes awry, one phone call and its fixed as opposed to calling the owner and trying them to get it fixed in a timely manner. So big kudos to Doug and his super great team at Sandcastle Reality !!!!...... (and I booked again with them for next year)

Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

We stayed at 16A Delaware Ave…read more Pros: Location, location, location, hands down. The house was adequate for our large party of 13 people. Cons: We were never told that the small cottage behind the house was a rental property as well. As a courtesy to those renters we shuffled around our cars in the driveway to make it easier for them to move in and out. Transparency is needed here. Prior to moving in with our party, one of whom has mobility issues, we had *no idea* of the layout of the house or bedrooms. It would have been good to know beforehand which bedroom had which bed configurations: For example: Lower level, 1 queen, 2 twins etc. The information provided to us did not include this. So I brought a lot of bedding from home for various types of beds and hoped for the best. *The house does not have a broom.* Please rectify. The vacuum was used for messy floors, but a broom would have been better especially for the sand on the porch and in the bathrooms.

We recently rented 66 Henlopen Ave in Rehoboth through Jack Lingo and unfortunately had a very…read morenegative experience due to the condition of the home. Upon arrival, it was immediately clear that the property was unsafe and uninhabitable due to mold and mildew issues. The overwhelming smell of mildew hit us the moment we opened the door, and within minutes we developed headaches. The carpet by the front door was damp, adding to the unhealthy environment. When we called Jack Lingo immediately upon arrival, our concerns were dismissed. We were told the property had been "rented heavily throughout the season," as if that somehow undermined or excused the condition of the home. They also refused to refund any money, claiming the problem was due to the AC being set to "on" instead of "auto." This explanation is not credible, as an AC setting does not cause widespread mildew, damp carpet, and an overwhelming smell the moment guests arrive. Beyond the mildew, the home was simply not maintained to a professional standard. We found a spider on a pillow in one of the bedrooms, cobwebs throughout the corners of the house, dirty dishes, and greasy residue on the countertops. These conditions made it clear the property had not been properly cleaned or prepared for guests. The one positive was that the outdoor porch and shower were wonderful, but that in no way offsets the unsafe and unsanitary condition of the home itself. Thank goodness we had the means to immediately get a hotel room so our vacation wasn't ruined. However, the next renter may not be as fortunate, and no one should be subjected to these conditions on what should be a relaxing vacation. The fact remains: a house in this condition should never have been on the rental market in the first place. We share this review not out of anger, but to warn future renters to ask direct questions about property condition and to hold the agency accountable for the homes they represent. Travelers deserve transparency, safety, and basic habitability when booking a vacation rental through a trusted local agency.

I used this agency to book a Lewes beach vacation- Port Lewes 67. On the second night, I noticed…read moremouse feces in front of the fridge. When I started looking more carefully it was everywhere, in the cupboards around the pots and pans, in the utensils drawer and in the stove. Even worse, I found a mouse bait station behind the fridge leading me to believe that the owner or Coldwell Banker knew about the infestation and still rented this unit to my family. When I called the agency, I was told that this issue was not an emergency and that someone would follow up with me tomorrow. The next day a cleaning person came out and vacuumed up some of the mouse feces. The utensils drawer and pots and pans seemed to be in the same condition as prior. I noted that the cleaning person vacuumed the excrement instead of disinfecting and manually removing it thus aerosolizing the feces and increasing the risk of rodent borne disease transmission. We decided that for our health and safety it was best to leave the unit. Coldwell Banker never assisted us in finding an alternate rental. For the stress and level of filth we had to endure, they really should have given us a full refund or at least an amount proportional to the duration we stayed but instead we got less than half of the the $4200 that we paid them and then had to pay a lot to secure a last minute rental for the remaining days in our trip. Even worse, the Coldwell Banker agent made comments stating that no one else ever complained about rodents in an attempt to make us feel like we were making it up despite the numerous pictures we sent them. We thought that spending $4200 on what appeared to be a luxury rental and personalized service from a well known real estate agency would guarantee us a high quality vacation and great customer service. Instead we got a company that was happy to take our money in exchange for rodent infested lodging and when discovered tried their best to maximize what money they could keep rather than focusing on keeping my family safe and accommodating us for this very serious error. We would have been far better off with AirBNB.

We recently sold our home in Delaware and I couldn't have been happier with the help and guidance I…read morereceived from my realtor, Lori Milton. She offered us sound advice and direction, but the thing that made me appreciate her so deeply ( and this is what made me choose her as my realtor) was this: She saw my house through my eyes. Ours was not an easy property to appreciate. It was an antique, built in 1895, and and we had only lived in it sporadically since 2009. An old house needing care, lots of it just to maintain it, in our youth my husband and I had happily done that to enjoy its spacious rooms, its three floors, the acre of yard. We raised our children there and half the neighborhood kids as well. They could make those old walls shimmer with laughter and generally joyful whooping. It was our family home where we had laughed with and at each other, eaten countless meals and celebrated holidays and at least 100 birthdays around its big table, held each other and cried through our tragedies; it was our safe space. Lori got that. She could see its unique value; to her it was more vintage than old; she told me often how special a property it was. After living in it for 36 years, I needed to hear that. I felt like I was leaving an elderly grandmother who complained often and needed support but was always there to shelter and protect. Ultimately the buyer who came to us had been a child my husband and I had nearly helped raise, our daughter's best buddy and playmate, now a young father with kids of his own. He and his family need all that our home has to give and in turn I'm sure they will rock those old walls with their own good noise. My husband and I have settled in the warmer climate of Georgia, and Lori made it so convenient that we didn't even have to attend the closing. She took care of it all. I could never have done this on my own. I heartily give Lori Milton's work on our behalf two happy thumbs up.

Best Realtor EVER!!!…read more Thanks to Judy Rhodes, I found my dream vacation/retirement home! Judy was professional, diligent and extremely patient with me while she showed me over a dozen homes this past summer. I had looked last season as well and just couldn't find the "right place for me." After taking me all over the region and pointing out all the things that a buyer might miss, (cracks, water stain issues and a multitude of other things I would not have noticed), I finally found the place that was beyond my dreams. Throughout all the steps of purchasing and negotiation, Judy was my representative and coach. She let me know tactfully that I may not have considered an issue that was key to my side of a sensitive monetary negotiation issue. Otherwise, I may have walked away from the home of my dreams. I would highly recommend Judy and Skip for all my real estate needs. Their offices have critical contacts with leaders in the community and within real estate industry and are able to make things happen quickly and competently. Also, when the seller's agent was ocassionally "less than cooperative" in properly representing an issue to the seller, Judy had to work twice as hard to communicate and convey important approaches to making sure the deal was a success! This was a challenging time for me and Judy held my hand throughout the entire process until I received the keys to my new home. I can't say enough about how please and happy I am to have had such an amazing agent on my side of the table! Don't bother with amateurs, go with Judy and Skip for a successful experience in home buying/selling! M. Strong

We recently completed our purchase of a vacation/retirement home thanks to the untiring efforts of…read moreJudy Rhodes. Judy was always enthusiastic and professional, even when the seller was not. If she could not answer a specific question, she searched until she had the information. We cannot recommend Judy Rhodes highly enough.

Long & Foster is not just for rentals but house listings too! Bill Cullin is the "go to" guy. He…read morehas that rare and sought after work ethic, and is dependable, available and works hard for his client. His "never give up" attitude gave me the assurance that he's giving his all, cause I live in the West Coast, that was important. My house sold at a fair price and the exchange went without drama. Great integrity and respected by many. Don't short change yourself, see BILL CULLEN.

As an owner of one of the vacation rental properties, I am at a loss when it comes to the…read moreunprofessionalism I have faced in dealing with Long and Foster. I was given the personalized meeting, filled with promises of how they would be more attentive than the next company, but I have not found that to be the case. The photographer didn't bother to show after being told repeatedly by L &F that they were on their way (due to mishandling by L&F) when I took a day off and drove 2 hours to meet them. Then, the listing did not reflect our agreed upon terms and pricing when it posted, a change that took weeks to fix. I have also been reaching out for weeks about my listing being left out of the map guided search on their site and vrbo, an issue that other listings also faced. I have gotten zero responses beyond "we're working on it". I also pointed out that my listing doesn't have a map on it. No response. People will move on to the next listing when they can't see the location. I was told they would put a "vacation rental" sign with their contact info on my lawn. That hasn't happened. I was told to leave keys at the Rehoboth and Lewes office, so guests could check in at either office. I left them in the after-hours box for both. I still don't know if they received them. When I stopped at the Lewes office a week later, they said the keys were probably sent to the Rehoboth office, but they weren't sure. They added that guests DO NOT check in at the Lewes office. I have gotten zero bookings after being told it would rent well. Now I am trying to get in contact with them (no response) about canceling the contract. I have zero faith in leaving my property in their hands at this point, and now I am at risk of an entire summer with no rental income. I

This is easily the best dog-friendly hotel in Rehoboth, and probably one of the nicest places to…read morestay in this town all around. My husband and I have stayed here twice, once on our own in a suite and again with the dog in a king room. It's a little off the beaten track, but still walkable to the main drag. Canalside is quiet and scenic, with a lovely double-decker front porch where you'll likely be greeted by other guests as you arrive. The rooms are bright and well-apportioned. We didn't have a problem parking either time and check-in was a breeze. The hot tub was small, but appropriately clean and hot. We did not try the pool. There are 2 breweries within walking distance (Dogfish Head and Revelation), which were significant selling points to my husband. Additionally, the beach was about a mile away (although dogs are only allowed on the beach during the off-season). We will definitely be staying here again. I highly recommend it to any dog-owning beer drinker.

This was our first time staying at the Canalside Inn and the main reason we chose it was it is dog…read morefriendly. That was true for every room. The place was clean and it was nice they had things laid for our dog. Some small issues people probably don't like is they ask you to take a photo of yourself and license and upload it via your phone to eventually get your code for your room. The bathroom was not the best for the price you are paying. Shower looks like from the 80's and the toilet paper was the prison style one ply. I think in the off season they could reduce the price a bit to entice customers to stay here. The location is great as it's close enough for us to the beach but still a hike if you don't want to walk like a mile.

If you are in need of help buying, selling or renting a home in the Maryland and Virginia area,…read moreMary Hoffman is your expert! Mary has been helping my husband and I for the last seven years rent and assist with the turn over of our property. She has been an amazing asset to us while renting a property and living miles away. She goes above and beyond and treats your property as her own. Thank you Mary for all you do! We appreciate all your help and commitment to serving others and being a source of knowledge and expertise.

We have been working with Mary for almost 2 years to buy our new home. She has been nothing but a…read moretrue professional throughout the process. She also helped us with renting out our old home and finding the right tenant for us. Her knowledge of the real estate market along with her understanding of property management has been invaluable. We walked into several homes where Mary pointed out issues or upcoming costs with that home so we can factor that in, if we were to consider an offer. She truly represented us in the process, un like many agents who are just concerned about getting their commission. We highly recommend Mary to anyone who is in a need for a real estate agent.

Rehoboth Beach Remax Realty Group handled our weekend rental; they were friendly and answered our…read morequestions before we arrived. We asked Remax about the type of coffee maker and about ordering linens for our stay, and they answered our questions. Of course, the off-season is more affordable, and fall is a wonderful time to visit charming Rehoboth for the annual Jazz Festival or to get away.

Review of Five Olive - Stay from August 23-30, 2025…read more We rented Five Olive the week before Labor Day weekend and spent over $10,000 for the stay. At that price point, we were expecting a seamless, high-end experience. The house itself is beautiful on both the inside and outside, and it does have many nice appointments. Unfortunately, it became clear very quickly that this is an investment property built for rental income only--not a home that has ever been lived in or cared for as if someone truly valued the experience of staying there. First Impressions When we arrived, the yard was un-mowed and unkept--a disappointing first impression when spending this much on a rental. It set the tone for the rest of the week. Kitchen & Interior While the interior was clean, it felt disjointed and poorly organized. Kitchen items were scattered about, making it difficult to cook meals. The property has an induction stove, yet many of the pots and pans provided weren't even compatible with it, which made cooking frustrating. Another major inconvenience was in the bedrooms. Although there were closets, none of the bedrooms had dressers or any drawers to put away folded clothing like socks, shirts, or other items you'd normally unpack for the week. For a property marketed as a luxury vacation home, this was both surprising and impractical. Outdoor Space The backyard and pool area had great potential but was neglected. The pool itself was dirty when we arrived, and though we requested service right away, a pool cleaner didn't come until two days later. The grills were also filthy--so bad that we had to clean them ourselves before use. We contacted the rental agent, and it took three days for someone to come out, and even then only the Blackstone grill was cleaned, not the main grill. The pool area had overgrown weeds, astro-turf that was dirty and filled with mulch, and generally felt messy. Despite asking for lawn service, no one ever came, and I ended up mowing the yard myself--something I've never had to do at a rental property before. Pool Heating Issue The rental agreement states the pool can be heated for an additional $350, which we were more than willing to pay. However, the owner refused to allow us to heat the pool. As a result, the water was too cold for most of the week, and our kids and guests did not enjoy swimming. This was one of the most disappointing aspects of the stay, as the pool was a major factor in choosing the property. Customer Service Perhaps just as frustrating as the property issues was the lack of accountability from RE/MAX, the rental agency. When we called to explain the disappointing circumstances, not once did anyone apologize or acknowledge that things should have been handled better. Instead, we were met with excuses and vague promises of fixes--many of which never happened. For the price point and expectations, that lack of professionalism made a bad situation worse. Overall This home could be wonderful with proper attention, care, and management. However, the lack of upkeep, disorganization, refusal to honor basic contract terms (like pool heating), and poor response from the rental agency made the stay disappointing. I could have been a repeat renter--especially as I have family who recently purchased a home nearby--but I will not be returning to Five Olive.

I called Mann & Sons May 6, 2017 and the agent Thomas was very helpful very polite. I was…read moreinquiring about Memorial Weekend house rental in the Rehoboth Beach area and Thomas responded so quickly by emailing me properties for me to view. What a difference from one realtor to another in that same vicinity.(jlingo and Crowley associates ??) We need more Mann & Sons in that area so cutomers can feel appreciated when spending hard earned money.

My friends and I just worked with Bobby McVey at Mann's to find a Rehoboth rental house for summer…read more2016 and we couldn't have been happier. He was professional, pleasant and organized. He found several listings after determining what we were looking for through e-mail and took us through each house when we went to Rehoboth to see them. He had prepared a packet of written descriptions of all the houses and was patient and informative as we looked around. He was obviously very familiar with all the properties and was able to answer all our questions -- by far the best agent we've worked with in Rehoboth.

We had a wonderful experience working with Berkshire Hathaway/Gallo in Rehoboth. We had been…read morelooking for a vacation home to rent on the direct rental sites (VRBO, etc) and had no luck in finding something that suited our needs. We contacted every rental brokerage in the area to see what might be available. Alyssa Bishop with Gallo got back to us in a timely manner, found us some great options, and even negotiated for a reduced price since we weren't planning on staying for a full week. She was VERY responsive when we had questions leading up to our vacation and even helped us extend our stay when we weren't ready to go home. We will definitely use Gallo (Alyssa specifically) again when planning our vacation next year. Thanks, Alyssa for making our vacation planning/logistics a great experience from start to finish!

My family and I have worked with Christopher and the Gallo Realty team to find several vacation…read morehomes for our visits to Delaware. He is always responsive and has made where we're staying the easiest part of our vacations. The properties are clean, convenient, and reasonably priced. Highly recommend whether you're staying in Lewes or any other nearby community.