1. Crowley Associates Realty

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Rehoboth Beach, DE

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Crowley Associates Realty

3.3 (3 reviews)

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Sandcastle Realty

Sandcastle Realty

(32 reviews)

PHENOMENAL SERVICE.... great team of people and very knowledgeable about the homes available in the…read moreSouth Bethany Beach and Fenwick Island area. Bottom line... I would rather use a small local business that knows what they are doing verses using an online booker like AIRBNB or VIMO, because if something breaks or goes awry, one phone call and its fixed as opposed to calling the owner and trying them to get it fixed in a timely manner. So big kudos to Doug and his super great team at Sandcastle Reality !!!!...... (and I booked again with them for next year)

Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

REMAX Realty Group

REMAX Realty Group

(15 reviews)

Rehoboth Beach Remax Realty Group handled our weekend rental; they were friendly and answered our…read morequestions before we arrived. We asked Remax about the type of coffee maker and about ordering linens for our stay, and they answered our questions. Of course, the off-season is more affordable, and fall is a wonderful time to visit charming Rehoboth for the annual Jazz Festival or to get away.

Review of Five Olive - Stay from August 23-30, 2025…read more We rented Five Olive the week before Labor Day weekend and spent over $10,000 for the stay. At that price point, we were expecting a seamless, high-end experience. The house itself is beautiful on both the inside and outside, and it does have many nice appointments. Unfortunately, it became clear very quickly that this is an investment property built for rental income only--not a home that has ever been lived in or cared for as if someone truly valued the experience of staying there. First Impressions When we arrived, the yard was un-mowed and unkept--a disappointing first impression when spending this much on a rental. It set the tone for the rest of the week. Kitchen & Interior While the interior was clean, it felt disjointed and poorly organized. Kitchen items were scattered about, making it difficult to cook meals. The property has an induction stove, yet many of the pots and pans provided weren't even compatible with it, which made cooking frustrating. Another major inconvenience was in the bedrooms. Although there were closets, none of the bedrooms had dressers or any drawers to put away folded clothing like socks, shirts, or other items you'd normally unpack for the week. For a property marketed as a luxury vacation home, this was both surprising and impractical. Outdoor Space The backyard and pool area had great potential but was neglected. The pool itself was dirty when we arrived, and though we requested service right away, a pool cleaner didn't come until two days later. The grills were also filthy--so bad that we had to clean them ourselves before use. We contacted the rental agent, and it took three days for someone to come out, and even then only the Blackstone grill was cleaned, not the main grill. The pool area had overgrown weeds, astro-turf that was dirty and filled with mulch, and generally felt messy. Despite asking for lawn service, no one ever came, and I ended up mowing the yard myself--something I've never had to do at a rental property before. Pool Heating Issue The rental agreement states the pool can be heated for an additional $350, which we were more than willing to pay. However, the owner refused to allow us to heat the pool. As a result, the water was too cold for most of the week, and our kids and guests did not enjoy swimming. This was one of the most disappointing aspects of the stay, as the pool was a major factor in choosing the property. Customer Service Perhaps just as frustrating as the property issues was the lack of accountability from RE/MAX, the rental agency. When we called to explain the disappointing circumstances, not once did anyone apologize or acknowledge that things should have been handled better. Instead, we were met with excuses and vague promises of fixes--many of which never happened. For the price point and expectations, that lack of professionalism made a bad situation worse. Overall This home could be wonderful with proper attention, care, and management. However, the lack of upkeep, disorganization, refusal to honor basic contract terms (like pool heating), and poor response from the rental agency made the stay disappointing. I could have been a repeat renter--especially as I have family who recently purchased a home nearby--but I will not be returning to Five Olive.

Jack Lingo Realtor - Stained outdoor "cushions"

Jack Lingo Realtor

(129 reviews)

We stayed at 16A Delaware Ave…read more Pros: Location, location, location, hands down. The house was adequate for our large party of 13 people. Cons: We were never told that the small cottage behind the house was a rental property as well. As a courtesy to those renters we shuffled around our cars in the driveway to make it easier for them to move in and out. Transparency is needed here. Prior to moving in with our party, one of whom has mobility issues, we had *no idea* of the layout of the house or bedrooms. It would have been good to know beforehand which bedroom had which bed configurations: For example: Lower level, 1 queen, 2 twins etc. The information provided to us did not include this. So I brought a lot of bedding from home for various types of beds and hoped for the best. *The house does not have a broom.* Please rectify. The vacuum was used for messy floors, but a broom would have been better especially for the sand on the porch and in the bathrooms.

We recently rented 66 Henlopen Ave in Rehoboth through Jack Lingo and unfortunately had a very…read morenegative experience due to the condition of the home. Upon arrival, it was immediately clear that the property was unsafe and uninhabitable due to mold and mildew issues. The overwhelming smell of mildew hit us the moment we opened the door, and within minutes we developed headaches. The carpet by the front door was damp, adding to the unhealthy environment. When we called Jack Lingo immediately upon arrival, our concerns were dismissed. We were told the property had been "rented heavily throughout the season," as if that somehow undermined or excused the condition of the home. They also refused to refund any money, claiming the problem was due to the AC being set to "on" instead of "auto." This explanation is not credible, as an AC setting does not cause widespread mildew, damp carpet, and an overwhelming smell the moment guests arrive. Beyond the mildew, the home was simply not maintained to a professional standard. We found a spider on a pillow in one of the bedrooms, cobwebs throughout the corners of the house, dirty dishes, and greasy residue on the countertops. These conditions made it clear the property had not been properly cleaned or prepared for guests. The one positive was that the outdoor porch and shower were wonderful, but that in no way offsets the unsafe and unsanitary condition of the home itself. Thank goodness we had the means to immediately get a hotel room so our vacation wasn't ruined. However, the next renter may not be as fortunate, and no one should be subjected to these conditions on what should be a relaxing vacation. The fact remains: a house in this condition should never have been on the rental market in the first place. We share this review not out of anger, but to warn future renters to ask direct questions about property condition and to hold the agency accountable for the homes they represent. Travelers deserve transparency, safety, and basic habitability when booking a vacation rental through a trusted local agency.

Crowley Associates Realty - realestatesvcs - Updated October 2026

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