Colin and his crew were professional and courteous; however, the final result did not meet our expectations or what was discussed prior to starting the job.
The lawn is not level by any means. There are multiple areas where the sod appears to have been placed haphazardly, resulting in a bumpy, uneven surface with noticeable gaps and low spots where pieces do not meet properly.
Before any work began, we discussed that sand would need to be removed from the backyard and the ground properly leveled. The existing grass was removed, but leveling was done primarily using rakes. We suggested using a grading tool, but Colin assured us that rakes would achieve the same result. Unfortunately, that was not the case.
Once the sprinklers were installed, the understanding was that the yard would be further leveled before laying the sod. While the job is technically complete, the yard itself is not. The entire backyard remains lumpy and uneven, with visible holes throughout. While the grass may eventually grow in and fill some areas, for nearly $5,000, this should not be something we have to wait and hope for.
Additionally, the yard is higher along the fence line and slopes down toward the concrete pad, which is the opposite of what is needed for proper drainage. This creates concern about water pooling near the back door and potential flooding during heavy rain.
Overall, we are extremely disappointed with the outcome of the lawn installation and do not feel the work reflects the cost or the expectations that were set at the beginning of the project. read more