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    Crossfit Regulate

    5.0 (1 review)
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    4 years ago

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    Mercy Health West Clermont HealthPlex

    Mercy Health West Clermont HealthPlex

    3.8(4 reviews)
    1.2 mi

    Been a member for two years. The Healthplex is always clean and has very friendly staff…read more Absolutely love the warm water pool and the sauna!

    Until recently, I was a member nearly since the opening. I was always bothered by the reduced…read morehours and lack of access this health center provides for the price, but I felt I had little choice but to tolerate the circumstance. What cause me to cancel my membership was another member whom I had never seen in the facility before (I assume he is a new member) threaten to "to get his gun and blow my brains out" in front of my (2) daughters and other members. I reviewed the Code of Conduct in the membership agreement and this behavior is against company policy. I asked Kathy the front attendant to contact Union Township Police and reported the incident. I was under the impression Management will deal with the incident accordingly. Following a week of business travel and a week away for the Holidays, my daughters and I was working out in the gym when the girls whispered ... "Dad that guy is back ... I thought they said he would not be allowed back!" They both started to feel extremely uneasy so I went to the front to ask the attendant (Beverly) why was he allowed back. She had no clue about the initial incident or what I was references. I told her I need to make arrangements to cancel. She told me when the GM would be in the office again and I said I will speak with her (Terri) as the next step. I then waved to my girls to come along so we could exit the facility. While in the car pulling away, my daughter mentioned that the gentleman commented to her (once she walked by) ... "Tell your dad I will see him later!" I immediately turn the car around to report the matter to Beverly. As I was entering the building the gentleman appeared behind me combative with additional words and threats to cause harm. I am a 14 year U.S, Marine and it took every fiber of discipline within my being to not engage this person and take the high road approach. Terri was on vacation and wasn't available for the next 2 days. I learn this when I returned as Beverly had suggested when Terri would be in again ... only to learn she was still on vacation. Kathy was there and she chimed-in on the conversation. Kathy stated "Yes what I didn't understand is the guy seemed to be concerned about his daughters and I was thinking all along "Then, why don't you just leave!" I had to explain to Kathy in front of her co-workers that her facts may be mixed ... that I am the one with the daughters. No one in the building had any account of the threat and incident with specific knowledge and facts. From someone whom has opened and managed 7200 Starbucks and 60+ Apple Stores, I was shocked to learn and realize their cavalier attitude over someone's threats of shooting one of their regular members. Once Terri and I connected face-to-face, I was shocked to learn that she knew very very little of either occurrences. She mentioned to me that she had no (0) report or documentation from Kathy on the original incident 3 weeks ago, no (0) police report from 3 weeks ago, and she had just received Beverly's report today from a few evenings ago. Adding insult to injury, Terri commented to me along with another MHP employee that UTP should have arrested both of us! Once she noticed my mouth falling open with shock and surprise from her remark and her employee's (witness) look of shock, she immediately attempted to back track. Clearly this organization did not take the gentleman's threat serious and didn't bother to document the situation. Terri (General Mgr.) attempted to assure me that she was planning to now conduct a thorough investigation into the matter by gathering statements, reports, and etc. now (3) weeks and another incident later. This organization should avoid putting regular members through such an experience without immediate and swift actions to honor and protect the membership agreement.

    Beechmont Racquet & Fitness - We offer lots of group fitness classes including bike, barre, strength, yoga, pilates, and more!

    Beechmont Racquet & Fitness

    3.4(22 reviews)
    2.7 mi

    I love my local gym! This gym is run very efficiently. The staff is friendly and the facility is…read morealways clean and stocked. The equipment is maintained and repaired regularly so all my favorite stuff is ready to go! They recently remodeled and added a lot of new ways to exercise. It's awesome! There is plenty of room to spread out and get it done. I like the pool, steam room, and spa. My buddie and I took a pickleball clinic and after one class know the rules and moves. I would recommend this gym to anybody in the community. More than just some weights and treadmills!! Throw a few punches on the new punching bag.

    Called to inquire about a membership for my son, who just made a regional baseball team and needs…read morespecific training equipment. When I asked if they carried plyometric gear, the representative interrupted me and rudely snapped, 'What does that have to do with Beechmont Racquetball Club?' When I explained I was asking to see if they had the right equipment to join, she gave a snooty 'okay' and demanded to know what equipment. Unbelievably unprofessional and dismissive customer service. I hung up and will gladly take my business elsewhere."

    Photos
    Beechmont Racquet & Fitness - Our basketball court with 6 baskets for shooting.

    Our basketball court with 6 baskets for shooting.

    Beechmont Racquet & Fitness - We have lots of tennis and pickleball pros to help you up your game!  Our facility features 8 tennis courts and 16 pickleball courts.

    We have lots of tennis and pickleball pros to help you up your game! Our facility features 8 tennis courts and 16 pickleball courts.

    Beechmont Racquet & Fitness - We have two large weight rooms, and our downstairs weight room is packed with plated equipment, squat racks, and bench presses.

    See all

    We have two large weight rooms, and our downstairs weight room is packed with plated equipment, squat racks, and bench presses.

    Crossfit Regulate - gyms - Updated September 2026

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