The facilities at the gym are fine. Their business practices and deceptive and fraudulent and they…read moremake it almost impossible to get out of their agreement. I urge you not to join this gym unless you are prepared to never be able to get out of your membership agreement

Be wary of a subscription here. While the facilities themselves are fine, the customer service is…read morevery poor. Their subscriptions are third party, and canceling is abysmal. They don't care, they don't work with you, all they want is your money. I'd try somewhere else if I were you.

Visiting family from out of town over Christmas holidays. Needed a place for pool & treadmill/…read moreelliptical / weights workouts. This gym has it all, & staff were incredibly friendly. Good hours ( open almost all the time) but it's very tired - folks who took it over are apparently trying to update, etc. women's dressing room was NOT clean... dead bug in shower stall, none of the stalls appeared cleaned, pool was adequate but exposed ceilings all along the sides of pool, weird ( dark ) paint job on walls that was obviously not finished. Convenient but not sure I'd use again

Legacy fitness is outdated, the equipment is old, and they're not open 24/7. If that is your 3…read morereasons for choosing a Fitness Center, then this is not the place for you. But if you were looking for a place where you can get into shape before 9pm, then this is a great bargain. They have great equipment, they keep their place clean, and they have an indoor swimming pool, and sauna that most gyms simply do not have. It's never crowded, and it's a great place to work out.

I hate to keep updating my review and with each update dropping a star, but this place really makes…read moreit hard to keep supporting them at a 5 star level. While I am still a TruFit member and enjoy the facility in full, my frustration with cleanliness, condition and service continues to rise. And what makes it worse is the on-site leadership nor the corporate teams seem to have any interest in addressing anything. For example, it has been close to a year since I reported what appears to be pink mold on the two large air units that provide air conditioning to the building. The black and pink mold are still there, and the staff has not even made an attempt to clean...which would be as simple as a disinfectant wipe down. Seems like an odd thing to overlook with so many members potentially impacted. This combined with the constant lack of spray and/or paper towels at the sanitation stations is just annoying. In addition, there have been lots of machines that have "pulled a hammy" and have remain broken for weeks and in some cases, months. Again, another annoyance. But above all, the service continues to go downhill, which is a huge bummer. Rarely do you get welcomed into the club anymore and good luck if you have an issue where escalation is needed. We experienced an issue due to recent weather and the parking lot signage. We were getting no where with the onsite leadership or even regional, so we emailed the CEO directly and finally things started happening. And it really shouldn't take all that. I am really hoping this is my last update and star reduction of TruFit. I really do enjoy this gym and want them to be great, as promised.

I joined this gym when they first opened and was hoping they would be a few steps above Planet…read moreFitness. 8 months later and I realize they are not. My biggest complaint: the men's locker room. Multiple lockers are broken (doors completely missing). Random clothing items are often left in lockers. The showers are rarely cleaned, and are scummy and gross. One shower has a broken door handle and a broken soap dispenser that is hanging off the wall. It's been this way for MONTHS. I've mentioned this to staff and nothing has changed. I realize It's only $20 a month, but that's not an excuse for not keeping the place clean and in order. I've mentioned this to multiple employees, and still nothing has been done.

Coach Ozman is an incredible coach and a world-class athlete. His gym is tucked away in the…read morebasement of a building with a garage door -- nothing fancy, just a place where real work gets done. No egos, no frills. Just athletes focused on improving their skills in an environment built for people who take the sport seriously.

You won't find a better weightlifting gym in Nashville!!! If you are looking to increase your…read morestrength and speed, this is the gym for You! Osman is an amazing coach and has helped many to achieve their true potential!! Highly recommend this facility!!

I signed up for the 4 classes a month membership when this location first opened over the summer in…read more2025. Not only has one class a week transformed my body but it has done wonders for my mind as well! I only have time to come once a week right now due to having a toddler but each class I get to come to I am able to really disconnect from the outside world and connect to myself! It is my happy place. The studio itself is very clean and the staff is friendly. Anytime I have a question they are very quick to respond. I hope to be able to come more often as my schedule allows but I am obsessed with what Pilates does for me even just once a week!

I would not recommend getting involved with this company. I fell in January during the ice storm…read moreshortly after starting my membership and had to put it on hold. They were kind enough to freeze my membership while I was in recovery. However, I damaged my S1, L4 and L5 and it took over 3 months to recover enough to walk again. I'm still not able to run, hike, or do much beyond gentle walking. They want to charge me $220 dollars because of their 30 day notification policy, to pay a full other month, even when I cannot use it. They have zero ethics. Do not go to this chain, there are plenty of other Pilates studios in Nashville that would be glad to have your membership.

This is the best planet fitness I have ever experienced, and I have been to over 75 of them across…read more27 states in my travels around the country the last handful of years.. Every one has some kind of problem or issue, either dirty bathrooms, or unfriendly staff, or not enough space or functional equipment but this one specifically has it all.. It definitely has the most equipment + multiples of most of the frequently used things making your workout much more efficient and less stressful.. Also has every machine you would need to use for any workout including actual straight bars for squats/deadlifts/etc not only the Smith machines.. The bathrooms are always clean, everything is always stocked, the staff is super friendly, and the manager Kevin is the coolest most keep it real dude around.. His employees clearly love working for + with him, and he's even out there cleaning and restocking himself.. Highly recommend this gym, as even the other gym-goers are nice and friendly, helpful and considerate of others! 10 stars if I could

My husband just signed up for black card membership today on line & later visited the hermitage…read morelocation, Sharnea, receptionist, already treated the 1st enrollee & me (senior citizens) with rude reception.

I'm from Florida and was visiting Tennessee for my birthday, but of course, I had to get a workout…read morein! Luckily, we were only 10 minutes from Gym 5, and my older sister knew someone who worked there. The front desk staff was super helpful and welcoming--they made sure we had everything we needed and even gave us a quick tour. The gym's setup is fantastic! Cardio is upstairs, while everything from weights to outdoor rec and boxing setups is downstairs. I especially loved the outdoor workout space--it's such a nice touch. The gym was super clean, well-organized, and had a respectable, positive environment. Definitely worth a visit if you're in the area!

I just moved here from across the country for work and the first thing I did was look for a place…read moreto eat my Nestle Swolehouse Cookies! If you wanna have an increase in gains just walk through the door!! This gym literally has everything you need to get a diagnosis of swoliosis from your Dr. From the owner to the front desk workers this gym is a vibe.. Each and every trainer there is in shape and a subject matter expert, and the fact they have an outdoor area with turf is a sickkk bonus feature to add to the vibe.. not to mention they literally have the worlds strongest man who works out there too.. The place is clean.. it's unique.. it's all that and a bag of chips.. as soon as I walked in I didn't even need a tour I looked around and in 0.3 seconds I found home again Gym 5 is literally the best gym in Nashville. If you disagree your probably a Karen or a communist

I spent months trying to get reliable access to the gym, made at least six in person visits and a…read moredozen phone calls. They couldn't figure out how to set me up in their computer. Eventually they just gave up and turned off my door access without without even notifying me. The next time I contacted them they said "yeah we turned it off". Meanwhile we had been paying monthly premiums for several months by then and only one of us ever got to use the gym for about a month. the equipment was fine but there isn't a lot of it. no locker rooms or anything just a small one person bathroom with a shower. there are at least 3 other gyms within a mile for a fraction of the cost.

This place has some low ratings and deserves way better imo! The staff was really nice and coming…read morefrom out of town to get a day pass was really easy. I got a great workout in and they seem to have new equipment compared to what older reviews are saying.