The only one listed on Yelp that bothered to reply. Very busy, and was unable to hire due to her…read morehaving no openings. She was very helpful in directing me to other sources. Would hire her if she was available!

Desert Dust was easy to coordinate with. They responded to my request very quickly and set up a…read morecleaning. The cleaner was right on time. My apartment was a mess. That included the kitchen and bathrooms that all needed a serious cleaning from floors to toilets. The work completed was better than I expected and I would highly recommend Desert Dust Cleaning!

Prompt, excellent communication. Super friendly and fast!…read more The cleaning team arrived as scheduled and completed the job thoroughly in the quoted amount of time. Our family really appreciated how timely they were, as well the quality of the service. 10/10 would recommend!

From the owner: Family oriented, over 20 years experience! Priced so everyone can afford it. Free quotes. Women,…read moreowned Business, deep cleanings, move-outs, move-in's, interior and exterior cleaning

I was moving from a rental house on 11/30/16 and the cleaner that I had set up went into the ER the…read morenight before. I messaged 4 cleaners from Facebook groups asking if they could come in the morning. At 6 am I confirmed with a cleaner via Facebook message for $100 flat move out rate. Well I get a phone call from Laura in the middle of me dealing with Uhaul. (I was tired and stressed due to Uhaul truck issues and movers already there etc... pretty crazy.) She said that she could be there at 11:00. I asked her if she is who I CONFIRMED with on Facebook for $100, and she said YES. At 11:00 Laura and crew show up. Well... about half hour later the cleaning lady that I HAD confirmed with showed up and she and I were confused. Since Laura's crew had already been working, I gave this girl $20 for gas because I felt terrible for the misunderstanding. I go inside and try to figure it out with Laura. I asked why she had told me that I had confirmed with her on Facebook for $100 when we clearly did not. She didn't have much of an answer but asked if I wanted her to leave. They were already working so I figured, "How much more can it really be?" and told her to stay even thought I was disturbed by her deception. If I had more time then yes, I would have asked her to leave. I asked her how much she was charging and she asked if she could "get back to me". Like a frazzled, stressed out idiot I said yes. ***My house was 3 bedrooms, single story, 1250 sf!! Small and EMPTY. I will admit that I lived there for 5 years and have dogs, so anything that was behind furniture etc was fairly dirty. I know it wasn't a total piece of cake, but not difficult by any means. (And I had already cleaned the pot shelves and hanging light fixtures! And kept foil in the oven, kept toilets clean etc!) About an hour later it was almost time for me to go with the movers to the new house, and so had to ask how much. So she says... $500!!!!!!! WHAT?! My jaw literally dropped. It was 1:00 pm (had to turn keys in at 5:00) and she KNEW I was stuck and took advantage. She said it would take another couple of hours = 4 hours. She did have a crew of 5 with her... and she used that as reasoning for the outrageous price. My neighbor asked how much they get paid and she said $10 an hour. So... 4 hours x $50 = $200 She would be profiting $300! I was completely sick to my stomach but I had no choice as I had to go. She at least went down to $400 which was still insane but again, I had no choice. I gave my neighbor the money to give to her when she was done as I moved across town and wouldn't be back by that time. Well when I got back to the house I only had literally 10 minutes to run the keys to the Management office and ASSUMED that for $400 the place would be spotless! (Laura had asked for the move out inspection sheet which was awesome, so one would think that it was all taken care of! Right?!) Fast forward to Dec. 19th when I still did not have my deposit back from Management Company. I sent them an email and had another literal jaw drop moment when she says that she was "Waiting for bill from the cleaners." WHAT?!?! She said that there was dog hair in the tracks and the blinds. I wanted to vomit. I asked the Property Manager to please send me details so I could tell Laura to try and get a partial refund, as I had a feeling that she would be difficult about this given our interaction. Well it was the holidays and I did not get my deposit/hear back from the Property Manager until 12/30 where she said she would have the inspector send her a detailed list... as I had $150 taken from deposit for cleaning! So I have now spent $550 on cleaning a 1250 sf empty house!I I waited until 1/6 and still didn't have it yet so contacted Laura via text. I showed her screen shots of the emails from Management, and that I was requesting a $150 refund. Her response was that "we did so much for you.. making sure kitchen, laundry, slider etc was clean". My reply was that it was still $400, that she HAD the checkout sheet and had ASSURED me that it would pass inspection." Her reply, "We did everything we can. It was last minute." WHAT??!! Doing everything that you can means you DO YOUR JOB and clean the house. What does last minute have to do with ANYTHING? Then don't take the job! After several texts of the same she then reverted to she doesn't do refunds after a month. I explained that I can't control when the Property Management gets me my deposit and I find out what/how much. She stopped answering. This morning (1/9) I sent her a text asking if her silence meant that her work ethic is non-existent, and if she didn't care about being a good, honest business owner who won't give a partial refund after doing a sub-par job. Her reply was again "I don't do refunds after a month." I repeated that I can't help when the Management company get me my deposit, and that I was waiting for a detailed reason of what needed cleaned. SHE NEVER replied and here we are!

we have my wife's grandparents living with us for a while and its hectic for my wife and i to try…read moreand keep house with 3 boys and 2 senile seniors. all we wanted was a once a week thorough house cleaning and that' what we told Laura. she said we needed a deep cleaning for $400 then a light cleaning after that for $. she said if she is here may as well do it. good sales tactic instantly turned me and my wife off to even using her. we just bought the house in January and are going through the house room by room ripping up carpet and linoleum flooring, painting and putting down tile. it is slow now with 7 people in the house but still all we wanted was a once a week cleaning but because of used car salesman tactics we said no thanks. she was nice but pushy.

10/25/2018 12:20pm Just would like everyone to know to NOT…read moreWRITE A BAD REVIEW regarding your experience with this company. This business has been nothing but unprofessional towards clients. As far as to investigate clients to send them slander and harassment emails, call their jobs, and over make life miserable. IF YOU CANNOT TAKE GOOD OR BAD CRITICISM WHY DO YOU OWN A BUSINESS! There is no need to put anyone's personal information out there the way this man has. One bad review will not kill your business. We simply DID NOT LIKE how the job was done and how they conducted business with our own situation and we felt compelled to write on Yelp. This company may have worked for others but it did NOT for us. ------------------------------------------------------------------------------- Do not trust this company. Roommate and I paid for a home to be pre-cleaned before move in. Aaron let us know the run down of each type of cleaning beforehand. We let him know the issues and what needed to be cleaned. At the first house, we paid $275 for a deep clean. This was dependent on size of house and what needed to be cleaned. I didn't end up moving in, but since they came to the house anyways, we agreed on a half refund credit towards the next cleaning. The next house to be cleaned was smaller and less needed to be done. Roommate and I agreed on switching to a regular/basic move-in cleaning since it would be cheaper. He spoke on the phone with my roommate and said the regular cleaning would probably cost around $140. So keep in mind that with the credit I have from the last charge, this would cover it. Aaron and one other guy come to clean my house, but when I come home, I asked my roommate what did they even clean? Because the blinds still had stains, the countertops had crumbs everywhere, the tile floors still had shoe marks, dust on the door panels/AC vents, and there was pet hair wadded up on the kitchen floors from the previous pet owner. We have not even moved in yet. When my roommate contacted Aaron, he informed her that the blinds, sink, and dust was only covered in "deep" cleaning. The problem is she informed him of EVERYTHING that needed to be cleaned and he approved that it could be done with the regular move in cleaning. My roommate kept asking Aaron for the bill beforehand so she could pre-pay it like the first house, but Aaron kept putting it off and now we know why. We get the bill and they want to charge us $100 on top of the $137.50. Aaron claims that they had to throw away their cleaning rags because they cleaned the baseboards that had previous pet urine on it. We went and bought a pet urine blacklight that same day and NO urine was cleaned up. The blacklight showed that 80% of the baseboards still had urine. So they want to charge us an extra $100 for rags? It's one thing to not clean up everything, but to be untruthful and say they cleaned up pet urine when they didn't? That's unfair to customers. So my roommate informed Aaron of the urine issue and he offered to come back and bleach the baseboards but we would still have to pay the extra $100 fee. We declined because he already lied about cleaning it the first time. Nothing was even cleaned properly. He still charged us on top of our cleaning credit. It's not even about the money; it's the principle. I would have gladly paid an extra $100 on top of the cleaning credit, if the property was cleaned properly as mentioned and if he didn't lie about cleaning up let urine. Save yourself some grief and go with another property cleaner. I will never in my lifetime recommend Premier Property Services. There are better and honest cleaning services out there.

Deceptive business practices. Will not use or recommend their services again. Owner (Aaron) needs…read moreto take lessons on better business practices, as well as do a better job with hiring. Save your time and money. Do not hire. There are more credible companies located in the area.