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Crofton Motors

1.0 (1 review)
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12 years ago

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NCT Centre Deansgrange - could be worse!

NCT Centre Deansgrange

(12 reviews)

Deansgrange

I had my car serviced before going there so I knew that there would not be a problem with it…read morepassing - so why was I still nervous? Staff were lovely - none seemed to be Irish - and I headed off for a wonder around Deansgrange and ended up in the local pub for a coke and a smoke to calm my nerves before heading back. Temporarily failed as I had not removed the bolts keeping the wheel things on! But then I am not a car nut (pun intended) luckily for me there were some lovely men around who were able to help. Nuts, bolts, clips or whatever were removed and my wheels were checked and my car got the all clear. Nice man even helped put the disc things back on. Got all the relevant paperwork and I was off on my travels and legal again. Strange place and I thought they overdid it on the tyre bit they said I would have been advised of taking the things off but I do not remember and I doubt I will remember for the next test.

They could fail your car for random reasons. When you understand your car isn't troubling you for…read morecertain reasons, they could fail it by just visually seeing it. There is no data driven approach to these visual issues. It feels like you are forced to spend on your car every time you take for a test, so there is constantly a business running around tests and mechanical fixes. The NCT standards are poor with visual checks as there are no data behind it. Their service pace is good and their work ethic is good, but there is a gap on other important things that will cost you a lot of money.

Mechanic on Duty

Mechanic on Duty

(2 reviews)

Booterstown

Wen to Mechanic on Duty for a routine service with oil change. The next time I drove the car, the…read morecheck engine light came on - had to dig out the manual to see what the light was as had never had a problem with the car before. We brought the car back immediately and the mechanic switched off the light. Not fix the problem and switch off the light - they switched off the light. Needless to say, the light came back on. I went to a different garage to have it checked since I was still a little shocked at how little they cared that they might have damaged the car. The mechanic put his hand in and it came out covered in oil caused by an oil leak. The oil leak damaged a sensor which caused the warning light. Spent a lot more having the other mechanic repair the damaged parts and check the car than a decent service would have cost. Called Mechanic on Duty to see how this could have happened. They tried to blame the other mechanic without much reasoning or rationale. Then resorted to the standard response that faults can occur at any time - purely a coincidence that oil leaked the day after the oil was changed as part of the service. It could be a coincidence but seems a bit too coincidental. The point of a service is to give comfort that your car is working normally and less likely to break down. Spoke to the mechanic that performed the service. He explained that it was my own fault and that he was "legally entitled" to 3 attempts to fix the car before he had any responsibility. Not sure what that legal entitlement is but he assured me he was since he has been in this situation a few times. I have no doubt that he has. Spent more repairing the car than a service anywhere else would have cost and a lot more effort. Worst customer service experience just added insult to injury.

Went to Mechanic on Duty for pre-NCT check. Among other things they checked the light bulbs and…read morereplaced two of them, found a few bigger issues, so I knew the car is not going to pass as the test was the next day. But one of the issues the car failed the NCT on was the light bulb!!! Aparently the indicator bulb was just laying there not connected. I dont know whether this was the one they replaced or just checked on, it doesn't really matter. You'd think you can trust a mechanic with the light bulbs... So dissapointed with their serive. Called them after and they said to come back so they'll have another look. I decided it was not worth my while going back all way to the south side (im on the north side) just for the light bulb as there is no guarantee they'll do it right.

Crofton Motors - autorepair - Updated October 2026

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